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New Jersey legalizes direct Tesla sales

blog.caranddriver.com

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Re: New Jersey legalizes direct Tesla sales

#161

Earlier quoted context omitted.

>People often forget that dealerships often abuse their power and take advantage of consumers. Don't worry we're reminded everytime we interact with them. Nothing says captive monopoly like an auto dealership. I'm buying a new car soon and am dreading the experience. I'm leaning towards a used car that's still on warranty because of how bad the dealership experience is and the various ways they try to scam you (hidde…

> I'm buying a new car soon and am dreading the experience I've bought multiple cars in my life. I don't understand this in the slightest. Every experience I've had has been only slightly more involved than purchasing anything else, as it should be for the cost. The dealership world is hyper-competitive. Know the value of the car you want, and what you're willing to pay. Let them know that. If they can't do it, go el…

The problem is that the process is so opaque that it's hard to get rid of the nagging question of, "Am I being screwed somehow?"

You say you should know the value of the car and what you're willing to pay. How can you be sure that what you're willing to pay is reasonable? What if what you're willing to pay is a thousand dollars too high because you screwed something up? You can mitigate this with more research, but it's a lot of work compared to buying most things.

You're right that the buyer ultimately has the power (as long as the buyer doesn't need a car right now and has a reasonable choice of dealers in his area), but you have to wield it. This is not true in most areas. I don't need to do research and look up tips for getting the best deal out of my local Safeway. I just go buy stuff (after getting a loyalty card). My power works invisibly to ensure I get a reasonably good deal on almost everything. To the extent that there are tricks, it's simple stuff like "when there are two identical items from different brands, buy the cheaper one." When buying a car, you still have the power, but you have to go out of your way to wield it, or else you'll get screwed.

People want an experience where they just go in, pay, and walk out with a good deal. You can get a good deal from car dealers if you put in the work, but it's that very fact that you have to put in the work that people don't like.

Re: New Jersey legalizes direct Tesla sales

#162
post #136

Earlier quoted context omitted.

The best way to buy cars is option out exactly what you want and get the invoice price. Personally I've used carsdirect. Now with invoice price in mind, send emails to all dealers in your area. Simply explain you want X car @ X price and that you are emailing many dealers and will move forward with the dealer that has the best deal. Its important that you compare cars across dealers by the difference from invoice pri…

This may have worked where you live, but all the dealerships here are refusing to play that game. They'll all give you a form letter "come in and talk with us" message. Apparently cost-plus isn't that appealing to them, and they'd rather lose the sale and wait for a higher-margin purchaser.

Some tried that, I told them I was busy and didn't have the time to visit dealers. I never indicated I was desperate to get a car RIGHT NOW. Play it cool and all the power is in your hands imo.

Re: New Jersey legalizes direct Tesla sales

#163
post #136

Earlier quoted context omitted.

The best way to buy cars is option out exactly what you want and get the invoice price. Personally I've used carsdirect. Now with invoice price in mind, send emails to all dealers in your area. Simply explain you want X car @ X price and that you are emailing many dealers and will move forward with the dealer that has the best deal. Its important that you compare cars across dealers by the difference from invoice pri…

The best way to buy a car is from Tesla. Configure your car exactly as you want it online. See the exact price you will pay. When you're ready, click the button and put down a deposit using a credit card on their web site. When the car is delivered, pay the balance with an ACH transfer. Drive it home. You certainly can do well with traditional dealers if you're prepared. It's just crazy that you even have to worry ab…

Most people can't afford a Tesla... so thats a moot point.

Re: New Jersey legalizes direct Tesla sales

#164
post #119

Earlier quoted context omitted.

>People often forget that dealerships often abuse their power and take advantage of consumers. Don't worry we're reminded everytime we interact with them. Nothing says captive monopoly like an auto dealership. I'm buying a new car soon and am dreading the experience. I'm leaning towards a used car that's still on warranty because of how bad the dealership experience is and the various ways they try to scam you (hidde…

Used car dealerships run scams, too. I've bought a lot of cars, though, and never from a dealer. Some folks act as if they're OBLIGATED to buy a new car every couple of years, and obligated to put up with these people.

dealerships are the reason I've only ever owned 3 cars in over 20 years of driving. My last car was a mitsubishi bought from a Chevy dealership, I think I got reamed on that one. My current car is a Toyota from a no-haggle dealership. Went there, they brought up Edmunds.com "true car value," we walked through it together, and they knocked $1000 off that price. I walked away happy. And that Toyota has been going on 6 years now. The only major service it's needed was to clean out a nest that some pack rats created in the engine bay (before chewing some spark plug wires and electrocuting themselves)

Re: New Jersey legalizes direct Tesla sales

#165

Great news yes, but there are other states that are still big problems. Among them, one that the media appears to not even know about: New Mexico (maybe they don't realize it's a state). In NM, the NMADA (New Mexico Automobile Dealers Association) has basically crafted the laws such that no manufacturer can have a single store OR service center anywhere in the state. All have to be franchises. Because, you know, we h…

I thought maybe this had changed, since Tesla's "Find Us" map has a "Coming Soon" service center in Albuquerque. Upon further research, it looks like that's just an expression of desire and optimism on Tesla's part, and they're still not actually legally permitted to build one.

Re: New Jersey legalizes direct Tesla sales

#166
post #155
post #136

Earlier quoted context omitted.

The best way to buy cars is option out exactly what you want and get the invoice price. Personally I've used carsdirect. Now with invoice price in mind, send emails to all dealers in your area. Simply explain you want X car @ X price and that you are emailing many dealers and will move forward with the dealer that has the best deal. Its important that you compare cars across dealers by the difference from invoice pri…

What you're describing is (or used to be) called fax-blast car buying [1], and the best move once you've firmed your decision on exactly what you want is to contact the fleet sales managers with either a quote request, or an offer to buy - repeating the offer process until you stabilize on a overall discounted price. In my case, I worked with 3 dealerships (one where I test drove the vehicle and 2 other fleet manager…

Sounds about right! And very cool about them coming to your house - nice of the dealer to do that.

Re: New Jersey legalizes direct Tesla sales

#167
post #163

Earlier quoted context omitted.

The best way to buy a car is from Tesla. Configure your car exactly as you want it online. See the exact price you will pay. When you're ready, click the button and put down a deposit using a credit card on their web site. When the car is delivered, pay the balance with an ACH transfer. Drive it home. You certainly can do well with traditional dealers if you're prepared. It's just crazy that you even have to worry ab…

Most people can't afford a Tesla... so thats a moot point.

I disagree. It's an existence proof that there is a better way, and demonstrates that dealers are blocking our ability to access that better way.

Not long ago, one could have argued that the dealership model was the best you could do. Now it's impossible to argue that, since the best car-buying experience out there doesn't involve dealers.

Re: New Jersey legalizes direct Tesla sales

#168

Earlier quoted context omitted.

I'm baffled that anyone would think that's a great idea. Compelling drivers to pay someone to do something that nearly all drivers have no problem doing themselves seems absurd. Please explain your reasoning.

I wonder if GP is trolling. Having spent time in NJ visiting family, I've researched this issue a bit and have never found any logic to support the ban on self-service pumps – beyond corruption, politics, etc. The one interesting thing I did find is that many disabled motorists have a very hard time using self-service pumps – while still being able to drive safely with vehicle modifications. The Americans with Disabi…

We are rapidly moving towards making lots and lots of jobs on the low end of the skill spectrum obsolete. (and plenty of medium-to-high skill jobs as well) Non-self-service stations provide a lot of employment opportunities.

Re: New Jersey legalizes direct Tesla sales

#169

Earlier quoted context omitted.

It wouldn't be competing "fairly" if they had to compete with the guys they buy their product from.

Oops accidentally upvoted you. As somebody else mentioned above, Best Buy competes just fine with Apple while buying their products. So it's not impossible/unfair.

That would be a matter of convenience and a ton of other factors. You really are comparing two totally different things.

Re: New Jersey legalizes direct Tesla sales

#170

Great news yes, but there are other states that are still big problems. Among them, one that the media appears to not even know about: New Mexico (maybe they don't realize it's a state). In NM, the NMADA (New Mexico Automobile Dealers Association) has basically crafted the laws such that no manufacturer can have a single store OR service center anywhere in the state. All have to be franchises. Because, you know, we h…

I thought maybe this had changed, since Tesla's "Find Us" map has a "Coming Soon" service center in Albuquerque. Upon further research, it looks like that's just an expression of desire and optimism on Tesla's part, and they're still not actually legally permitted to build one.

Nope. That "coming soon" is wrapped in an Elon-style reality distortion field and should be interpreted as "we intend to have one there one day."

What they don't tell you is they cannot open it. And that there is NO WAY it is opening soon.

How do I know? Well, I contacted the Governor of New Mexico's office, and I contacted the Global VP of Sales/Service at Tesla. That got me a call from a Tesla regional manager who told me plainly, "New Mexico is worse than Texas" and that the laws are set up in such a way that there isn't much that can be done. The law on the books states that the dealerships are protected by the force of the State Police and should any young whippersnapper auto manufacturer, say, Tesla, come sneakin' into town and try to set up shop, well the dealers will be there with the full force of the state government behind them, to make sure Tesla crawls back into the hole it came from . . . in some other state.

The New Mexico legislature won't consider new proposed laws until Jan 2016. You can bet I will be working on my representative in Santa Fe to introduce a meaningful law modeled after the legislation recently passed in other states that has allowed Tesla to do business including service its existing customers.

It is remarkable how protectionist these auto dealers are. They're staring into the future and the future is staring right back, and the future has no sympathy. They must know they're on the wrong side of history. They don't care.

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