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Macbook screen coating issues

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Re: Macbook screen coating issues

#161

Post by slantyyz »

trymas wrote: post #143
ra wrote: post #122

Earlier quoted context omitted.

and it only took them 4 years to acknowledge the issue?

Probably they acknowledged it sooner, but only after 4 years, they are offering free repairs and compensations.

How does that help people who ended up selling their Macbook Pros as salvage parts at a huge loss?

My 2011 MBP, which was out of AppleCare, basically died a few months before they announced the repair program. I was very lucky I didn't sell mine for parts at a loss -- I seriously considered it.

I still lost a little bit of money because I basically gave away the RAM upgrade I bought for it, as I had no idea when or if they'd even offer a repair program.

Re: Macbook screen coating issues

#163

Post by Bud »

moe wrote: post #112
CoachRufus87 wrote: post #11

Protip: Use iKlear to clean your machines. It's what they use at the Apple Store. http://www.amazon.com/s/ref=bl_sr_electronics?ie=UTF8&field-...

It's certainly iPriced, too. $19.95 for 8oz (240ml) and a cloth...

Not accurate. It's actually $19.95 for this full kit:

1- 2 ounces iKlear Spray Bottle; 1- 6 ounces iKlear Spray Bottle 1- Medium DMT Antimicrobial Cloth; 1- Travel Size DMT Antimicrobial Cloth 1- Large "Chamois" Cloth; 1- Travel Size "Chamois" Cloth 12- iKlear Travel Singles (Step 1 Wet)

So two bottles of the stuff, four cloths, and 12 travel singles.

http://www.amazon.com/iKlear-iK-26K-Complete-Cleaning-Kit/dp...

Re: Macbook screen coating issues

#164

Post by javajosh »

logn wrote: post #28
ghouse wrote: post #19

13" MBPr purchased 2013-12 Have never used anything other than damp paper towel on the screen. Have the "stain" near the camera only, so far. Nearly identical to image 14.

Unrelated, but note that paper towels can scratch glass/plastic. Something with softer fibers is better.

Given the similarity in pattern (starting near the camera along the edge) do you really think this is caused by user error? Do you think that everyone is cleaning their screen in the same wrong way in the same area of the screen?

Re: Macbook screen coating issues

#165

Post by mrsteveman1 »

jader201 wrote: post #107

I just, last week, bought my first MacBook Pro -- my first Apple laptop ever. It was much more than I usually spend on a single computer. And now I hear about this. Probably one of the most widespread issues -- that Apple is not willing to cover -- in the history of an Apple laptop. It's not even been 14 days yet, so it's still eligible for return. Would be lying to say I wasn't considering it.

Wait and see, if it's really a manufacturing defect as it so obviously seems to be, that goes back to ~2012 era (and hasn't been fixed in the newest model like you and I have), they'll likely end up fixing it free when and if it happens to ours, and/or fully compensate for any repairs we have to pay for.

They should of course be investigating and reacting faster when possible serious defects show up, but this won't be the first (or even the 5th) time they've run a free repair/replacement program for machines out of warranty, assuming that's what ends up happening (and I think it will).

Re: Macbook screen coating issues

#166

Post by mrsteveman1 »

trynumber9 wrote: post #2

Enough with the gates. Please. Anything else. I'd even accept stainghazi. That said, my MBPR has some screen coating issue. But I'm not sure if I scratched it or not, so I won't join their database.

-gate has run its course I agree.

"Screenbleed"? STREAK? Have to have a catchy name like all these security vulnerabilities :)

Re: Macbook screen coating issues

#167

Post by javajosh »

etchalon wrote: post #32
visarga wrote: post #29

Earlier quoted context omitted.

Good post, I especially liked the closing phrase: > It's not like Apple is hurting and can't afford to do the right thing: Apple Computer has 40% profitability, $75B in cash reserves (more than the US Government) and here they are nickel-and-diming the people who are critical to their success.

I heavily dislike the whole "they have money!" thing. Apple has been more than willing to extend warranties and repair issues once they're sure the problem is a defect. Until they're sure, it's not "nickel and diming". It's charging people for a service. Paying 4 grand for a laptop doesn't magically mean Apple is obligated in anyway to make you happy, costs be damned.

I heavily dislike the whole "how dare someone have expectations of the companies they do business with" thing. It's not like the transaction ends after purchase and the only noble thing to do is take what comes and keep my mouth shut.

When I buy a premium product, I expect premium support and service. Apple's money situation is relevant because they are choosing to not cover this issue despite having the resources to address it. If they were a struggling company, I could understand the reluctance to address the issue. But this seems short-sighted.

Besides, Apple should be grateful that people are making a stink online, giving them a chance to address the problem honorably before it goes to the courts via a lemon law.

Re: Macbook screen coating issues

#168

Post by johnward »

Mikeb85 wrote: post #140
johnward wrote: post #125

Earlier quoted context omitted.

I have a feeling a lot of people are going to say thinkpad. I have one and haven't turned it on for a couple years but I still think that's a common suggestion. The dell XPS 13 that someone mentioned in this thread seems like a decent macbook air replacement.

Thinkpads are pretty awesome, to be honest. Best keyboard of any laptop (even the new chiclet style), they don't overheat on your lap, they're pretty much bulletproof, and replaceable parts means the laptop is serviceable for a longer life-span (after all, parts like batteries have a limited life, shame to throw away a nice laptop because the battery pack is running at less than 50% capacity after a few years of use)…

I have a newer, faster thinkpad given to me by my company but I still use my 6 year old macbook. I'm really more of an OSX fan vs Windows now. I could probably get by on Ubuntu or something if I really wanted to. I'm just not a fan of the aesthetics of the thinkpad, which might seems weird but it plays a part of why I don't use it. It's heavy, and ugly, and has hooks sticking of the screen.

I never found the keyboard to be much better than others but I have heard many others say it is great so maybe I'm the exception. I use a daskey mechincal on my gaming PC and it's pretty great. The track pad sucks compared to Apple's even though they are made by the same people.

I'll give you service ability (though my old macbook was upgradable). I'm really surprised I haven't had battery issues after 6 years. Being an IBMer we always had to order Lenovos. I think that is changes with our Apple deal. You could get a macbook through some exception but soon they will be available and supported for all employees. I've also heard there is a Toshiba option available though I'm not sure who would pick that over a ThinkPad.

Re: Macbook screen coating issues

#169

Post by moe »

Bud wrote: post #163
moe wrote: post #112

Earlier quoted context omitted.

It's certainly iPriced, too. $19.95 for 8oz (240ml) and a cloth...

Not accurate. It's actually $19.95 for this full kit: 1- 2 ounces iKlear Spray Bottle; 1- 6 ounces iKlear Spray Bottle 1- Medium DMT Antimicrobial Cloth; 1- Travel Size DMT Antimicrobial Cloth 1- Large "Chamois" Cloth; 1- Travel Size "Chamois" Cloth 12- iKlear Travel Singles (Step 1 Wet) So two bottles of the stuff, four cloths, and 12 travel singles. http://www.amazon.com/iKlear-iK-26K-Complete-Cleaning-Kit/dp...

While you are correct (sorry, I missed the extra stuff), my point was that noname microfibre cloths (~$0.70) and less overpriced cleaners (~$1/oz) are just one click away on Amazon...

Re: Macbook screen coating issues

#170

Post by Mikeb85 »

johnward wrote: post #168
Mikeb85 wrote: post #140

Earlier quoted context omitted.

Thinkpads are pretty awesome, to be honest. Best keyboard of any laptop (even the new chiclet style), they don't overheat on your lap, they're pretty much bulletproof, and replaceable parts means the laptop is serviceable for a longer life-span (after all, parts like batteries have a limited life, shame to throw away a nice laptop because the battery pack is running at less than 50% capacity after a few years of use)…

I have a newer, faster thinkpad given to me by my company but I still use my 6 year old macbook. I'm really more of an OSX fan vs Windows now. I could probably get by on Ubuntu or something if I really wanted to. I'm just not a fan of the aesthetics of the thinkpad, which might seems weird but it plays a part of why I don't use it. It's heavy, and ugly, and has hooks sticking of the screen. I never found the keyboard…

To be fair, I wouldn't use a ThinkPad except with Linux (using SUSE right now). Thankfully, many Linux developers are big Thinkpad fans, so any 'classic' Thinkpad (basically the T, W and X series), even the new generations will generally work flawlessly (or close to it) with Linux.

Really I think the only thing that might sway me is Dell's new-found love for Linux.

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