151–160 of 190 posts
There could be other issues with the screen coating but a lot of the pics on this site look like keyboard damage. You need to be very careful about putting pressure on the screen while it's closed.
This is the sort of reason I stopped buying Apple products. Whilst they use ground-breaking advanced engineering, thermal design and materials and all that marketing garb, I feel merely like the pilot of an experimental aircraft about to tumble out of the sky at any moment. The last three Apple computers I bought ended up being returned on warranty and the replacement sold due to electrical, thermal, software and qua…
My 13" MBPr has this stain pattern. Here's my guess, I used an alcohol-based solvent to clean my keyboard and then closed the machine. Now I have stains of the oleophobic coating coming off in the places you'd expect it ... where the keys manage to come in contact with the screen. So I suppose it's my fault, but I have a Lenovo T440s here with a beautiful matte screen that has no need for a fancy oil-resistent coatin…
> matte Exactly. The fact that this is now a rarity in laptops pisses me off.
I bought an anti-glare matte screen protector for my 13" ultrabook. Makes it usable outdoors.
Apple's customer service is hell. Don't envy anybody to have to deal with this. The "Cosmetic damage and not covered by warranty" line is similar to what I had as answer when after one week of sitting on a desk without any mistreatment I had a crack in the glass of my pre-retina MBP. Called them and had an endless loop of - "I think this is a manufacturing fault" - "Cracks in the screen are ALWAYS accidental damage a…
I am really tempted by the new XPS 13 (with possibly a dual boot Ubuntu/Windows) instead of a new Macbook Pro 13 retina. I know that a lot of info is out there. In your case, any comparable experience with Dell support?
I've heard everything just works for Ubuntu on the machine. I was planning to run linux in a VM first to see how usable it is then go native if I must.
The same happened to me too. When I cleaned the screen with an alcohol-based wet tissue...
It does get worse on the edges as when wiping it the liquid tends to get on the edges so it affects that part more.
The screen is coated with a fine (a few microns) layer.
If you care so much about your Mac to read the actual care guide, you can see it clearly says not to use anything else but a cloth with water.
This is the sort of reason I stopped buying Apple products. Whilst they use ground-breaking advanced engineering, thermal design and materials and all that marketing garb, I feel merely like the pilot of an experimental aircraft about to tumble out of the sky at any moment. The last three Apple computers I bought ended up being returned on warranty and the replacement sold due to electrical, thermal, software and qua…
ThinkPads use #1 JIS Phillips screws almost everywhere, with some #0 JIS apparently used for internal parts. (I haven't encountered any #0 myself, just #1.)
#00 is definitely too small. You may be able to get away with it, but it's much easier and less likely to damage the screw heads if you use the right size driver.
The "JIS" is Japanese Industrial Standard, a slight variation from ordinary Phillips.
Wiha screwdrivers are my favorite; I use a #1 Wiha for all my ThinkPad work.
Here's a discussion:
http://forum.notebookreview.com/threads/screwdriver-kit.5093...
Blaming apple seems a little dishonest. The same happened to me too. When I cleaned the screen with an alcohol-based wet tissue... It does get worse on the edges as when wiping it the liquid tends to get on the edges so it affects that part more. The screen is coated with a fine (a few microns) layer. If you care so much about your Mac to read the actual care guide, you can see it clearly says not to use anything els…
This is the sort of reason I stopped buying Apple products. Whilst they use ground-breaking advanced engineering, thermal design and materials and all that marketing garb, I feel merely like the pilot of an experimental aircraft about to tumble out of the sky at any moment. The last three Apple computers I bought ended up being returned on warranty and the replacement sold due to electrical, thermal, software and qua…
> #00 Philips and a swiss army knife and you're sorted. ThinkPads use #1 JIS Phillips screws almost everywhere, with some #0 JIS apparently used for internal parts. (I haven't encountered any #0 myself, just #1.) #00 is definitely too small. You may be able to get away with it, but it's much easier and less likely to damage the screw heads if you use the right size driver. The "JIS" is Japanese Industrial Standard, a…
Apple's customer service is hell. Don't envy anybody to have to deal with this. The "Cosmetic damage and not covered by warranty" line is similar to what I had as answer when after one week of sitting on a desk without any mistreatment I had a crack in the glass of my pre-retina MBP. Called them and had an endless loop of - "I think this is a manufacturing fault" - "Cracks in the screen are ALWAYS accidental damage a…
I am really tempted by the new XPS 13 (with possibly a dual boot Ubuntu/Windows) instead of a new Macbook Pro 13 retina. I know that a lot of info is out there. In your case, any comparable experience with Dell support?
For all of these I had the next day on site support, and a tech came over and fixed stuff every time with no problems. Now that I'm switching to a MacBook, I'm actually kinda sad to be potentially parting with the computer while it's getting fixed.
Earlier quoted context omitted.
This is the reason I won't buy anymore Apple products. I simply cannot trust them to make a device which is practical. I have the same problem, it was caused by my (then) 12-month-old toddler touching the screen. I cleaned the screen with a slightly damp microfiber cloth, the same one I use for my glasses.
As an owner of a huge number of Apple products, but not an exclusive Apple-user, I think some of their products are extremely practical. The problem I've always had is that blemishes and usability issues have been common for their hardware, even going back to the easily-scratched metal backs of old iPods. It seems like every generation of iPhone has had some major defect. None of these things are that big of a deal.…
Perhaps for you.
> If Apple is using cutting-edge manufacturing processes, I'd expect these things to happen.
These are expensive devices, we're paying a premium for them. For the prices Apple charge I expect them to have worked out these kinks before hitting the market.