This is a good topic to Discuss in length. As someone pointed out, the future is headed towards Closed Wallets - Paytm or Apple Pay. In India, most of them don't understand security. Online banking is nascent, still not reached critical mass. Many transactions happen via Cash on Delivery here in India. I run Jumkey.com - a Jewellery Marketplace, more than 70% of orders are on COD. I feel, RBI has made enough good cho…
Ask HN: What is wrong with Reserve Bank of India?
11–20 of 88 posts
Re: Ask HN: What is wrong with Reserve Bank of India?
#12>In India, you cannot create recurring subscriptions as the RBI prohibits charging the credit card automatically. I am really happy that this is how it is. There is no shortage of cheats and frauds in India. Thanks to the RBI I can rest easy without worrying about getting (unsanctioned) charges on my credit card from shady businesses. The RBI does provide an alternate means for supporting recurring bills. If you are…
Re: Ask HN: What is wrong with Reserve Bank of India?
#13This is a good topic to Discuss in length. As someone pointed out, the future is headed towards Closed Wallets - Paytm or Apple Pay. In India, most of them don't understand security. Online banking is nascent, still not reached critical mass. Many transactions happen via Cash on Delivery here in India. I run Jumkey.com - a Jewellery Marketplace, more than 70% of orders are on COD. I feel, RBI has made enough good cho…
don't think Apple Pay is a "wallet", in that you can't store money, it's just your CC that's being charged.
Re: Ask HN: What is wrong with Reserve Bank of India?
#14>In India, you cannot create recurring subscriptions as the RBI prohibits charging the credit card automatically. I am really happy that this is how it is. There is no shortage of cheats and frauds in India. Thanks to the RBI I can rest easy without worrying about getting (unsanctioned) charges on my credit card from shady businesses. The RBI does provide an alternate means for supporting recurring bills. If you are…
ECS is really hard to setup for a consumer service. Maybe companies targeting enterprises can get this setup, but its really hard to charge a regular consumer for a regular service using ECS.
Thank you RBI.
Re: Ask HN: What is wrong with Reserve Bank of India?
#15PayPal wasn't helping in catching certain people either - or wasn't willing to come under the ambit of Indian banking/taxation rules. Besides how do you think one can "catch" certain people without actually enforcing some rules that companies agree to follow?
You can work around it by asking a card processor to generate a bill every month and send it to the customer for an online payment - that's how ISPs do it. I am sure you know this.
> Even big companies like Uber had to recently discontinue Credit card purchases because of these inane credit card policies of RBI
Really?
Flipkart does it, Amazon does it, Ola does it. Every damn company out there can do it but somehow Uber was/is unable to do it, right? Why? Because they didn't want to implement or go through the extra level of security added to every credit card transaction (either online - iPin or OTP, or off-line - PIN). That's one of the best security features RBI has introduced and I believe every country should have such additional plastic money security layers.
> I really don't think it's about customer security (since the rest of the world seems fine with it)
No, rest of the world isn't fine with it. And even if they are (let's assume for argument's sake) doesn't mean India should be too. Especially since seeing the minimal level of surveillance (it's a different devil altogether), policing, awareness and infrastructure to support these measure India has. So? India should let the fraud, thefts carry on till it catches up in infrastructure? I don't think so.
> Now what can we do about it?
First, imho, stop thinking on the lines that - these changes were made just to antagonize you "Startup people" and were not actually meant for consumer security, because they were and I as a, consumer, feel safe as hell having the ability to clear transactions with a PIN that only I know and a criminal can't do shit even if he/she has my credit card number, Exp date, and even CVV # - ridiculously all that is required to clear a transaction in many countries in of "rest of world" - esp. online. India is a huge nation and saying that credit card penetration is low might be the understatement of the century. People from all kinds of social, educational backgrounds are starting to use plastic money and they need these "ridiculous" security measure (just like I do).
Now, yes implementation is not as it should have been or isn't ideal, but try to see the limitations and maybe come up with an idea and suggest it to the proper authority. Maybe collaborate with other founders and try to reach the RBI head - heard he is a very genuine and reasonable guy. But remember you should go with a plan and not a rant!
Re: Ask HN: What is wrong with Reserve Bank of India?
#16While I am not trying to defend the RBI, I will try and give the reasoning from RBI's perspective. Note that I don't personally support these bans. 1) Banks in India do not provide easy ways to do chargebacks. Also, many people are not even aware that you can do chargebacks. I have to manually call a bank and ask them to do so after going through a couple customer service representatives. Also, consider that a big ch…
Re: Ask HN: What is wrong with Reserve Bank of India?
#17>In India, you cannot create recurring subscriptions as the RBI prohibits charging the credit card automatically. I am really happy that this is how it is. There is no shortage of cheats and frauds in India. Thanks to the RBI I can rest easy without worrying about getting (unsanctioned) charges on my credit card from shady businesses. The RBI does provide an alternate means for supporting recurring bills. If you are…
I would argue any place can have cheats. That's why you can reverse and dispute card transactions if they are fraudulent.
Re: Ask HN: What is wrong with Reserve Bank of India?
#18While I am not trying to defend the RBI, I will try and give the reasoning from RBI's perspective. Note that I don't personally support these bans. 1) Banks in India do not provide easy ways to do chargebacks. Also, many people are not even aware that you can do chargebacks. I have to manually call a bank and ask them to do so after going through a couple customer service representatives. Also, consider that a big ch…
Great comment. I am not sure why you personally don't support these bans. Of course, they need to be gradually lifted as and when business becomes more mature in this country; however, for reasons you have best illustrated, they should stay and be lifted on a case to case basis, also based on demonstrably good behaviour from the companies. There is absolutely no evidence to support that consumer protections leads to…
Re: Ask HN: What is wrong with Reserve Bank of India?
#19Earlier quoted context omitted.
ECS is really hard to setup for a consumer service. Maybe companies targeting enterprises can get this setup, but its really hard to charge a regular consumer for a regular service using ECS.
In most cases where I made cancellations of a service, they disconnected immediately. Let's say that I had a subscription of cable broadband, and I have already paid till the 30th of June. I call them up on 18th of June and ask for a cancellation - then the cancellation happens by 19th of June whereas any deposit paid gets refunded a few weeks later. This sort of situations has happened to me multiple times in India.…
While I agree that this is RBI looking out for us, its not completely right to say that SaaS companies in India are not facing issues. Companies like Zoho are not able to target Indian companies because they can't invoke subscription billing.