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We Tried Building a Remote Team and It Sucked

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Re: We Tried Building a Remote Team and It Sucked

#21

Having had teams that were half-remote before, and all remote now, doing lots of hangouts seems to fill the remote-feels-weird niche pretty well. Just having long conversations in chat tends to not be productive, but you need chat. Something like Slack is a good choice if you can't get everyone on IRC. Somewhat still wanting for better "whiteboard simulator" type options. Ultimately not having an office not only save…

At my current company, we worked together on-site for about a year and a half. The last three and a half years, I moved off and worked remotely. While I can agree that there are benefits, I think the company would have been better served to have me local. This is all anecdotal, of course, but I think younger, smaller companies should consider the tradeoffs carefully before having remote co-founders/management. A mostly remote team can and has worked, but it's not going to be the right fit for every company. Even if you really want it to work out, and give it your best shot.

Yes, you do the Video calls and you've got HipChat and email. But there's something about being there down in the muck with the rest of the team that builds cohesion, camaraderie, and enthusiasm. I say this as someone who doesn't like crowds or lots of noise. It's also really easy to lose the pulse of the group being remote. I can't easily tell how morale is, what the team's general perception of our future is, and I can't head off issues that would have been obvious in person from 180 miles away.

Perhaps some of this is exacerbated by being a remote Co-founder, but I wouldn't do it again if I had the choice. I wouldn't hesitate to hire the right remote developer, but they probably wouldn't ever enter management or be a partner. You really need to be around each other because of all of those side conversations that happen outside of the meetings. That's where the best brainstorming, dreaming, and bonding happens.

Re: We Tried Building a Remote Team and It Sucked

#22
I remember when we split from a 1 floor building to a 2 floor building and even that really killed a lot of the communication. I'm sure part-time remote can work and might even be better in some situations. Full-time remote sounds extremely challenging.

Re: We Tried Building a Remote Team and It Sucked

#23
This is a great post! Our entire team is fully remote all over the world, with 31 people in 22 different cities in each major continent. I'm quite glad the OP wrote this because it talks about the very first thing I try to say when people ask about what it's like for remote working: Remote working doesn't work for everyone. Some are energized by an office environment with face-to-face time, and others are more productive by self-managing and lots of focus time. I feel like it's key to recognize which camp you're in.

We've had to construct our hiring and on-boarding process to gauge in so many ways whether someone is a good culture fit and is also energized by remote working. We feel like there's no way to truly tell unless you work with them under a contract period, which is what we do for everyone that's hired. Generally we've found about 30% who enter this period aren't quite a fit for either remote or culture for us.

Re: We Tried Building a Remote Team and It Sucked

#24

Having had teams that were half-remote before, and all remote now, doing lots of hangouts seems to fill the remote-feels-weird niche pretty well. Just having long conversations in chat tends to not be productive, but you need chat. Something like Slack is a good choice if you can't get everyone on IRC. Somewhat still wanting for better "whiteboard simulator" type options. Ultimately not having an office not only save…

I'm not a huge fan of remote teams for a number of reasons, but I've had some success with https://precursorapp.com/ as a quick collaborative whiteboard. I'd like to be able to use it inside Google Hangouts and have the whole session/artifacts recorded, which would cover a lot of the knowledge-spreading I miss.

It doesn't do anything for the camaraderie/happiness/emotional aspects mentioned in the article though.

Re: We Tried Building a Remote Team and It Sucked

#25

Having had teams that were half-remote before, and all remote now, doing lots of hangouts seems to fill the remote-feels-weird niche pretty well. Just having long conversations in chat tends to not be productive, but you need chat. Something like Slack is a good choice if you can't get everyone on IRC. Somewhat still wanting for better "whiteboard simulator" type options. Ultimately not having an office not only save…

If I can shamelessly plug my project: we're trying to solve the "whiteboard simulator" part of the picture by focusing on the essentials and getting out of your way.

If you'd like to give it a spin: https://awwapp.com/

All feedback welcome!

Re: We Tried Building a Remote Team and It Sucked

#26

This is a great post! Our entire team is fully remote all over the world, with 31 people in 22 different cities in each major continent. I'm quite glad the OP wrote this because it talks about the very first thing I try to say when people ask about what it's like for remote working: Remote working doesn't work for everyone. Some are energized by an office environment with face-to-face time, and others are more produc…

We're completely remote as well and have a very similar approach to hiring and on-boarding. It's definitely tougher to find the right candidates but it's a fun challenge for sure!

Re: We Tried Building a Remote Team and It Sucked

#27

This is a great post! Our entire team is fully remote all over the world, with 31 people in 22 different cities in each major continent. I'm quite glad the OP wrote this because it talks about the very first thing I try to say when people ask about what it's like for remote working: Remote working doesn't work for everyone. Some are energized by an office environment with face-to-face time, and others are more produc…

This. You can't just hire anyone remote. You have to hire people who want to be remote, embrace the isolation, and moreover, fit well into the culture you already have.

Re: We Tried Building a Remote Team and It Sucked

#28

I like that you mention the disadvantage that "employees struggle with work-life balance." This is often overlooked when considering the feasibility of remote working. The ability to manage work-life balance when working remotely is a very rare ability, and one that takes practice to develop. The same ability is required of startup founders. Those who can define structure for themselves, even without external instruc…

I work remotely, and don't really understand why it's hard to shut down the work-laptop after you finish work and not open it again till you start work the next day.

When your local employee commutes to the office, I open the lid on the work laptop. When your local employee leaves the office to go home, I close my work laptop.

If I'm needed outside hours, which blessedly is rare, the message needs to go to my phone either way.

I guess I can see why some folks would find the balance hard in the "life/fun" end being too heavy and fail to drag themselves to the keyboard for 8 hours a day. I'm glad I didn't, coz offices really suck for concentration and headphones all day are horrible on your hearing.

Re: We Tried Building a Remote Team and It Sucked

#29
The first two issues are software/technology issues and solving them is a business opportunity.

The third one is a social issue, and one which can only be solved through experience. The problem is not that human beings are destined to struggle with work/life balance in this situation, but that they have no experience to draw upon to learn how to do that.

The major problem here should be pretty obvious when looking at that list - the pros RADICALLY outweigh the cons. That 'no office overhead' thing? Just that alone benefits your organization more than all of the cons combined detract from it.

Re: We Tried Building a Remote Team and It Sucked

#30
I can't imagine how you'd do pair-programming remotely, certainly. Some kind of shared-screen skype-call? Two sessions into a remote-desktop?

Collaboration over the wire is slower than collaboration in person and less enthusing, but it's also more considered, more precise.

We each have different styles I guess. Introverts likely prefer the considered precise way, extroverts the enthusiastic fast-paced way.

People who remote-work need to have a good social life outside work, certainly. I'm glad I've got that, coz remote work suits me so damned well.

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