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What I Learned at Salesforce.com

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Re: What I Learned at Salesforce.com

#4
Isn't the whole "N-Point Evangelism" getting tired and cliched yet? Success isn't N-principled and de-constructing a company's history and "moves" into this form is just cheap pop-psych.

If you wanted to find out why SF.com worked, you'd need to write a large book. You'd need chapters on each key individual, each key decision, the environment they were operating in (how lucky they were), the risks, the interpersonal conflict and cooperation. There's at least a lifetime of work gone into SF, split across hundreds of people+.

Re: What I Learned at Salesforce.com

#7

Isn't the whole "N-Point Evangelism" getting tired and cliched yet? Success isn't N-principled and de-constructing a company's history and "moves" into this form is just cheap pop-psych. If you wanted to find out why SF.com worked, you'd need to write a large book. You'd need chapters on each key individual, each key decision, the environment they were operating in (how lucky they were), the risks, the interpersonal…

Yes, and there's stuff which can never be said. As opposed to bullshit like "Make Trust Your #1 Value." (Presumably, the author (PR flack ghostwriter?) must've been laughing or eye-rolling while writing it.)

For example, one high-profile guy I know isn't about to blog about how he made his money screwing over his cofounders, or his ruminations about how incompetent his employees think he is. :)

Re: What I Learned at Salesforce.com

#8

Isn't the whole "N-Point Evangelism" getting tired and cliched yet? Success isn't N-principled and de-constructing a company's history and "moves" into this form is just cheap pop-psych. If you wanted to find out why SF.com worked, you'd need to write a large book. You'd need chapters on each key individual, each key decision, the environment they were operating in (how lucky they were), the risks, the interpersonal…

Yes, and there's stuff which can never be said. As opposed to bullshit like "Make Trust Your #1 Value." (Presumably, the author (PR flack ghostwriter?) must've been laughing or eye-rolling while writing it.) For example, one high-profile guy I know isn't about to blog about how he made his money screwing over his cofounders, or his ruminations about how incompetent his employees think he is. :)

I like the fact that "Make Trust Your #1 Value" is #5 on the list.

Re: What I Learned at Salesforce.com

#9

"Salesforce had a truly aspirational goal: to change the way enterprise software is delivered." If that's what counts as aspirational around here, I'm in the wrong job.

16 years ago when they were founded that was an aspirational goal for enterprise software and this is a CRM which a lot of organizations see as very critical to their ongoing success.
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