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Outbound (YC W15) Helps Businesses Message Customers Over Both Email and Mobile

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Re: Outbound (YC W15) Helps Businesses Message Customers Over Both Email and Mobile

#4

Looks very similar to customer.io (though it only send emails currently).

Hey this is Josh, the other Outbound founder. Good question, sandstrom. The key difference with Customer.io (other than SMS and mobile push) is that we're built on your event stream: we use events to send messages but also to tell you what effect each message you send has on customer actions inside your product.

Re: Outbound (YC W15) Helps Businesses Message Customers Over Both Email and Mobile

#6
post #5

Interesting. Definitely useful since most the marketing automation tools I've used are just email focused. Can we look forward to a Zapier integration?

What kind of zapier integration would be most useful? Would it be best if we hooked up with salesforce, or other larger providers? Or just expose zapier hooks for our APIs?

Re: Outbound (YC W15) Helps Businesses Message Customers Over Both Email and Mobile

#7
post #5

Interesting. Definitely useful since most the marketing automation tools I've used are just email focused. Can we look forward to a Zapier integration?

What kind of zapier integration would be most useful? Would it be best if we hooked up with salesforce, or other larger providers? Or just expose zapier hooks for our APIs?

Hey Dhruv! The cool thing is if you expose some triggers and actions via an app, your users can decide how to hook it into other apps (like Salesforce, etc.)

Perhaps things like:

- Trigger when a message is opened

- Trigger when a message is sent

- Trigger when a new contact is added (if you have lists)

etc. Happy to answer any questions, you can also shoot me an email. https://zapier.com/developer

Re: Outbound (YC W15) Helps Businesses Message Customers Over Both Email and Mobile

#9

Earlier quoted context omitted.

What kind of zapier integration would be most useful? Would it be best if we hooked up with salesforce, or other larger providers? Or just expose zapier hooks for our APIs?

Hey Dhruv! The cool thing is if you expose some triggers and actions via an app, your users can decide how to hook it into other apps (like Salesforce, etc.) Perhaps things like: - Trigger when a message is opened - Trigger when a message is sent - Trigger when a new contact is added (if you have lists) etc. Happy to answer any questions, you can also shoot me an email. https://zapier.com/developer

That does seem cool. It's a convenient wrapper on our API. I'll check it out.

Re: Outbound (YC W15) Helps Businesses Message Customers Over Both Email and Mobile

#10

This looks awesome. Going to ping my team to get us set up. How quickly can we integrate?

Integration usually takes about 20 minutes. The product will give you copy-paste instructions in various languages once your campaign is setup.

If you're hooked up with Segment.io, it's just a flick of a switch.

And of course if you need any help, you can always write in to support [at] outbound.io and we'll be right on it.

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