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“Just remove the duck” (2013)

rachelbythebay.com

51–60 of 347 posts

Re: “Just remove the duck” (2013)

#51

>> The sacrificial duck kept the meddling manager away from the stuff that was important. The territorial dog analogy is perfect. I've seen parks where they put fake fire hydrants and other features in the dog area so they can feel satisfied without leaving their designated area.

I'd love a exhaustive course on this kind of fakery.

You would probably enjoy watching Leverage :)

Re: “Just remove the duck” (2013)

#53
I've never intentionally added something that I used as a distraction from the rest of the work, but I have added requested features--that I thought were poor design--in a way that would be very easy to remove. Later, when the client finally agrees that it is a bad feature, it's no trouble to remove it.

I've also just hidden things that the client has asked removed if I thought they would eventually ask for it again, once they got to using the software. They usually do, and they think I'm a "genius" when I can make these "big" changes in such short periods of time.

Hell, I even tell them I'm going to do it. I'm always very forthright with my clients. But they never remember. They always think I do everything from scratch. I guess because their own developers do, they think we all work the same way.

Re: “Just remove the duck” (2013)

#55

I worked at a deli during college, and people did this same type of thing on slices. By default, I'd always pick a pretty thin slice. Most people really like thinly sliced meats. The first thing you do is slice once and show them the slice, making sure it fits what they wanted. 99% of the time, people would say "thinner," I would pretend to fiddle with the knob, slice the same thickness, and they'd say "perfect!" I t…

or maybe they don't want to appear rude or finnicky by pointing out that it looks the same?

Quite true. Or they may be hesitant to be push too much. Or they might just mentally note to not come this way again. All feedbacks need not be verbal.

Re: “Just remove the duck” (2013)

#57

It is called bikeshedding. People have been using "bike sheds" in software development for years to get project managers off their back about the important stuff.

No, bikeshedding is something completely different.

http://en.wikipedia.org/wiki/Parkinson%27s_law_of_triviality

This is about how some managers feel they have to suggest a change, any change, to justify their position.

Bike shedding is excessive discussion in committees/group emails about trivial matters because everyone feels they understand the issue, unlike more complex issues up for discussion.

Re: “Just remove the duck” (2013)

#58
post #8

A story from the time recounts that Piero Soderino, the head of the powerful Florentine Republic, even told the famously irascible Michelangelo that David's nose was much too large. Michelangelo then hid some marble dust in his hand, climbed back up his ladder and pretended to do some more "chiseling" on the offending proboscis. While he did so, he let some marble dust fall from his hand. The pompous Soderino was foo…

Not a huge Steve Jobs fan, but I had a professor who had worked as a designer under Steve Jobs and tried something similar. Steve insisted that a new mouse needed to be just a fraction of a millimetre slimmer so a person's palm was lower and closer to the work surface. They figured he was being an unreasonable "delicate genius" and returned a few days later with the identical mouse and claimed they had reworked it to…

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Re: “Just remove the duck” (2013)

#59

I worked at a deli during college, and people did this same type of thing on slices. By default, I'd always pick a pretty thin slice. Most people really like thinly sliced meats. The first thing you do is slice once and show them the slice, making sure it fits what they wanted. 99% of the time, people would say "thinner," I would pretend to fiddle with the knob, slice the same thickness, and they'd say "perfect!" I t…

I don't get it. So the total transaction ended up taking as much time as if you had made a thinner slice, but you actually lie to the customer? You haven't trained the customer to stop asking for thinner slices, thereby speeding up the whole process, you've just maintained the outward appearance of the same, inefficient process, while also not really improving the internal efficiency. Why didn't you just start with a thicker slice, if you knew they'd always want thinner? That way, at least you wouldn't be dishonest.

Re: “Just remove the duck” (2013)

#60
post #25

Similarly, always give options, subtly worse than the one you want to see picked. See Dan Ariely's books.

Be careful, this is how the Archbishop of Canterbury got picked in 1990. http://liberalengland.blogspot.co.uk/2013/03/how-george-care... On that occasion the Appointments Committee put forward the names of the Archbishop of York, the favorite of the church leaders but one who had ruffled Mrs. Thatcher's feathers on other issues. To try to encourage his selection, the second candidate was generally regarded as unquali…

This reminds of a papal election, where all the cardinals voted for one of the least likely candidates in order to see how the other's were voting. The candidate then won unanimously on the first vote

Source: http://en.wikipedia.org/wiki/Pope_Benedict_XII#Fournier.27s_...

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