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Open Listings (YC W15) Is Helping Homebuyers Hack Real Estate

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31–39 of 39 posts

Re: Open Listings (YC W15) Is Helping Homebuyers Hack Real Estate

#31
So about 8 years ago I bought a home using BuySide Realty. Similar idea: they represented you in the purchase transaction, then rebated 75% of the negotiated purchase commission back to you.

It worked really great. I saved almost 2% on my home. BuySide apparently became some company called Iggy's House (worst name for a company, EVER), then they disappeared.

So a) how do you differ from BuySide and b) how will you not disappear like they did?

Re: Open Listings (YC W15) Is Helping Homebuyers Hack Real Estate

#32
post #21

How are you different from redfin? Are you aiming for an acquisition by redfin or zillow?

RedFin is a great step towards making buying less expensive but they haven't innovated on the experience of buying at all. They give you a traditional agent experience for half the price. We let you submit an offer online and we're rifle focused on improving the offer/buy process. On a typical California home you'll save a lot more going with us. We charge a flat-fee rather than a percentage because it's just as much…

How do you support the buyer other than handling the offer and contract? Do you provide escrow, referrals for home inspectors, surveyors, or title services? Do you shop those out?

First time buyers need a ton of assistance navigating all of that and making sure they don't get screwed by the sell side of the deal (e.g. seller recommending their own inspector, for one).

Re: Open Listings (YC W15) Is Helping Homebuyers Hack Real Estate

#33

So about 8 years ago I bought a home using BuySide Realty. Similar idea: they represented you in the purchase transaction, then rebated 75% of the negotiated purchase commission back to you. It worked really great. I saved almost 2% on my home. BuySide apparently became some company called Iggy's House ( worst name for a company, EVER ), then they disappeared. So a) how do you differ from BuySide and b) how will you…

I'm not super familiar with BuySide but it sounds like they were a traditional brokerage that worked on a discount.

Our service costs less because we do less manually and more with technology. A typical agent spends 80% of their time looking for leads and trying to find properties for their clients. Most of the effort in submitting an offer is filling out a bunch of forms (computers are good at this). We let clients find homes by themselves and are working to automate as much of the offer submission and close process as possible. In this way, we have the margins of a scalable technology company, rather than a traditional human-powered real estate brokerage.

In terms of not disappearing, I can't guarantee anything but we're working our hardest to build a sustainable business!

Re: Open Listings (YC W15) Is Helping Homebuyers Hack Real Estate

#34
post #33

So about 8 years ago I bought a home using BuySide Realty. Similar idea: they represented you in the purchase transaction, then rebated 75% of the negotiated purchase commission back to you. It worked really great. I saved almost 2% on my home. BuySide apparently became some company called Iggy's House ( worst name for a company, EVER ), then they disappeared. So a) how do you differ from BuySide and b) how will you…

I'm not super familiar with BuySide but it sounds like they were a traditional brokerage that worked on a discount. Our service costs less because we do less manually and more with technology. A typical agent spends 80% of their time looking for leads and trying to find properties for their clients. Most of the effort in submitting an offer is filling out a bunch of forms (computers are good at this). We let clients…

BuySide was pretty much the same thing. Here's the MLS, visit all the open houses you want on your own and drop our name as the buying agent, and come to us when you are ready to drop an offer letter.

So when you prepare and transmit an offer on behalf of your client and the selling agent responds with a counteroffer, who receives that? Who gets it back in the hands of the buyer?

Who advises the client on preparing the counter-counteroffer? Or are your offers more of a "buyer proposes $X take it or leave it" exploding deal?

Re: Open Listings (YC W15) Is Helping Homebuyers Hack Real Estate

#35
post #30
post #12

Earlier quoted context omitted.

Getting MLS data is hard. We had to become a registered California brokerage and join individual MLS organizations as participating agents. Each MLS runs on different servers with slightly different SOAP/XML APIs and slightly different data formats. We're ingesting from 3 right now in real-time. We're planning to get full CA coverage this way in the next month or so (CA is 15% of the national real estate market). We…

Doesn't the MLS feed follow the RET specification ?

So there's not one MLS feed, it's a separate feed for each of the 950 national MLS organizations. In theory they follow the RET specification but in practice there are different versions of the spec and they don't all follow it exactly.

Re: Open Listings (YC W15) Is Helping Homebuyers Hack Real Estate

#36
post #33

Earlier quoted context omitted.

I'm not super familiar with BuySide but it sounds like they were a traditional brokerage that worked on a discount. Our service costs less because we do less manually and more with technology. A typical agent spends 80% of their time looking for leads and trying to find properties for their clients. Most of the effort in submitting an offer is filling out a bunch of forms (computers are good at this). We let clients…

BuySide was pretty much the same thing. Here's the MLS, visit all the open houses you want on your own and drop our name as the buying agent, and come to us when you are ready to drop an offer letter. So when you prepare and transmit an offer on behalf of your client and the selling agent responds with a counteroffer, who receives that? Who gets it back in the hands of the buyer? Who advises the client on preparing t…

From the time you want to put in an offer to the time you close, we assign a licensed agent to help you through the process. That includes calling the seller to find out more about the listings, pricing expertise on your offer, dealing with counteroffers, and making sure all paperwork is in order.

Currently, to the selling agent we look just like a normal brokerage. In the future we hope to put more of the negotiation process online so that process becomes even more transparent.

Re: Open Listings (YC W15) Is Helping Homebuyers Hack Real Estate

#37
post #26

Earlier quoted context omitted.

Is 100% dual agency the norm? The industry definitely seems pretty opaque in regards to these issues. In my circumstance, the seller agent's contract stipulated that the agent earned 50% the buyer agent's commission for buyers lacking an agent. That worked well for me, as the seller had lower commissions and her agent's interests were also aligned with me. But I admit that going into the transaction, I had assumed th…

in nyc, i know that dual agency is the norm. you see sellers' brokers mildly sabotaging offers from buyers' brokers sometimes for this reason. agencies like Corcoran have built very tidy businesses by being sellers' brokers and buyers' brokers at the same time, and act that way whether there is any actual buyer's broker relationship at all.

Buying an apartment in New York is actually one of the things that spurred us to start the company. My wife and I wanted to buy an apartment in New York, but by the time we had made our decision, the seller's agent we had been working with was replaced with a new agent by the buyer. The new seller's agent did not want to share the commission and made it very difficult for us to complete the transaction (even though this is illegal). More transparency and fewer big personalities is what we want to bring to the market with our service.

Re: Open Listings (YC W15) Is Helping Homebuyers Hack Real Estate

#39
post #21

Earlier quoted context omitted.

RedFin is a great step towards making buying less expensive but they haven't innovated on the experience of buying at all. They give you a traditional agent experience for half the price. We let you submit an offer online and we're rifle focused on improving the offer/buy process. On a typical California home you'll save a lot more going with us. We charge a flat-fee rather than a percentage because it's just as much…

How do you support the buyer other than handling the offer and contract? Do you provide escrow, referrals for home inspectors, surveyors, or title services? Do you shop those out? First time buyers need a ton of assistance navigating all of that and making sure they don't get screwed by the sell side of the deal (e.g. seller recommending their own inspector, for one).

Yes, we provide full service from offer to close. Right now that's largely done manually by in-house real estate agents. We're currently building out software to handle more of the process online (starting with the negotiation) but we'll always have expert agents on deck to help or provide the type of advice first time buyers need. What we won't do is drive you around in a Mercedes to hold your hand at an open house.
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