Clampdown on cold call companies unveiled by government
1–10 of 50 posts
Re: Clampdown on cold call companies unveiled by government
#2ring ring
"Hello?"
[recording plays:] "Due to a change to the rules introduced by the government, you may be entitled to compensation for nuisance calls"
(stolen from https://twitter.com/rablivingstone/status/570496682829451264)
Re: Clampdown on cold call companies unveiled by government
#3The Do Not Call database in the US has never been effective because the type of company making these spammy calls doesn't care if they are breaking the law. There is no enforcement effort to track them down.
Re: Clampdown on cold call companies unveiled by government
#4This article does not mention the Telephone Preference Service. It's a useful step to take.
The article doesn't mention the fact that most mobile providers in the UK have free numbers that you can forward spam texts to.
There's also a problem with a gap in the law that allows "genuine market researcher" to contact you to -- this loophole is used by some companies as lead generation.
Re: Clampdown on cold call companies unveiled by government
#5We don't have a legitimate direct marketing industry. We just have a direct marketing lobby, hence the verbiage appeasing them.
Re: Clampdown on cold call companies unveiled by government
#6This article does not mention the Telephone Preference Service. It's a useful step to take. The article doesn't mention the fact that most mobile providers in the UK have free numbers that you can forward spam texts to. There's also a problem with a gap in the law that allows "genuine market researcher" to contact you to -- this loophole is used by some companies as lead generation.
I belong to the TPS, and I still get a dozen cold calls a day. When I ask where they got my details from they simply say it came up on their system. When I ask for their details they hang up. When I call 1471 it's an unlisted number.
Currently there is no viable way to prevent these calls, or to get off their lists.
Re: Clampdown on cold call companies unveiled by government
#7I had a call from someone claiming to be investigating nuisance calls, as we get a lot of nuisance calls I was quite happy to chat to them - then I realised they were actually selling a service that claims to cut down on nuisance calls... so I gave up at that point.
Re: Clampdown on cold call companies unveiled by government
#8This article does not mention the Telephone Preference Service. It's a useful step to take. The article doesn't mention the fact that most mobile providers in the UK have free numbers that you can forward spam texts to. There's also a problem with a gap in the law that allows "genuine market researcher" to contact you to -- this loophole is used by some companies as lead generation.
I belong to the TPS, and I still get a dozen cold calls a day. When I ask where they got my details from they simply say it came up on their system. When I ask for their details they hang up. When I call 1471 it's an unlisted number. Currently there is no viable way to prevent these calls, or to get off their lists.
Block withheld numbers?
Re: Clampdown on cold call companies unveiled by government
#9This article does not mention the Telephone Preference Service. It's a useful step to take. The article doesn't mention the fact that most mobile providers in the UK have free numbers that you can forward spam texts to. There's also a problem with a gap in the law that allows "genuine market researcher" to contact you to -- this loophole is used by some companies as lead generation.
I belong to the TPS, and I still get a dozen cold calls a day. When I ask where they got my details from they simply say it came up on their system. When I ask for their details they hang up. When I call 1471 it's an unlisted number. Currently there is no viable way to prevent these calls, or to get off their lists.
Even if they don't hang up it's usually something like "your details were passed on from xyz corp and that's all we know". xyz corp is never anyone I've heard of, I'm assuming fictitious or xyz corp acquired my details from someone else.
Re: Clampdown on cold call companies unveiled by government
#10This article does not mention the Telephone Preference Service. It's a useful step to take. The article doesn't mention the fact that most mobile providers in the UK have free numbers that you can forward spam texts to. There's also a problem with a gap in the law that allows "genuine market researcher" to contact you to -- this loophole is used by some companies as lead generation.
I belong to the TPS, and I still get a dozen cold calls a day. When I ask where they got my details from they simply say it came up on their system. When I ask for their details they hang up. When I call 1471 it's an unlisted number. Currently there is no viable way to prevent these calls, or to get off their lists.
I've seen plenty of reports suggesting that being on the TPS can actually increase the volume of nuisance calls you get (though so far never with solid, public data to support the claim).
I do know for a fact that although adding a number to the TPS is supposed to be permanent, I have reregistered the same number multiple times after being told that it was not currently registered.
Given that the phone companies seem remarkably inept at cracking down on this problem in any practically useful way and to accept no responsibility for it, we are looking at other solutions. For example, there's a device called trueCall that we've been thinking of buying -- the irony being that while it looks quite promising, we wanted to ask a couple of questions about the different models before spending that much money, and no-one answered their phone. :-)