51–60 of 149 posts
I've got a 2011 Macbook Pro, and sometimes video refuses to play, but I always assume it's because I've got way too much stuff open, and it's low on memory.
Unfortunately, I have a Mid 2010 MBP that is not covered under this warranty extension. It crashes/restarts all the time with a GPU panic that is caused by the nVidia card, and triggered by the OS. It never crashed with Snow Leopard (the stock OS for my model), but ever since I upgraded, it crashes consistently (Mountain Lion & Mavericks). I use gfxCardStatus to force the computer to use the intel graphics card. This…
I had this model, and the graphic issues started to appear during the last summer. After having acknowledged the situation [1] (Apple doesn’t officially admit there is a problem, and chances are that I will have to pay for a new logic board since I am out of warranty), I went to an Apple Store in the UK for a diagnostic. I was about to pay for the new logic board, and the person confirmed to me that in case of a reca…
Didn't you mean 2 years? In the whole Europe you get at least 2 years of warranty
Cit. EU directive 1999/44/EC "A two-year guarantee applies for the sale of all consumer goods everywhere in the EU. In some countries, this may be more, and some manufacturers also choose to offer a longer warranty period."
This is why I like Apple. Issues are inevitable, but to stay put with customers in tough times and provide free service shows their class!
Has anyone else had issues with Macbook Air having marks on the screen which won't come off? These look like tiny scratches, but are in a line and roughly where the screen touches the top of the trackpad when closed. I've had it with both the 11" and 13" models of the current design. Apple replaced the screen on both, but the same happened and then my warranty expired.
The only reason they did that was that I also had these marks on the border of the display, not just in the center and they said then it's an issue with the anti-glare coating and not just scratched from using it wrong (even though it's clearly the same kind of wear). There's also a huge thread in the apple support forum.[1] and it got featured on a big german IT news site. [2]
I'll get a new display next week.
[0] http://i.imgur.com/9BAfZQP.jpg
[1] https://discussions.apple.com/thread/6068947
[2] http://www.heise.de/newsticker/meldung/MacBook-Pro-Berichte-...
I had this model, and the graphic issues started to appear during the last summer. After having acknowledged the situation [1] (Apple doesn’t officially admit there is a problem, and chances are that I will have to pay for a new logic board since I am out of warranty), I went to an Apple Store in the UK for a diagnostic. I was about to pay for the new logic board, and the person confirmed to me that in case of a reca…
> instead of 1 year [of warranty] in France Didn't you mean 2 years? In the whole Europe you get at least 2 years of warranty Cit. EU directive 1999/44/EC "A two-year guarantee applies for the sale of all consumer goods everywhere in the EU. In some countries, this may be more, and some manufacturers also choose to offer a longer warranty period."
https://translate.google.com/translate?sl=fr&tl=en&js=y&prev...
I had this model, and the graphic issues started to appear during the last summer. After having acknowledged the situation [1] (Apple doesn’t officially admit there is a problem, and chances are that I will have to pay for a new logic board since I am out of warranty), I went to an Apple Store in the UK for a diagnostic. I was about to pay for the new logic board, and the person confirmed to me that in case of a reca…
I bought an iMac 21" some years ago from the online store, received quickly via UPS. Bootup, start doing stuff, and progressively comes a yellow tinge. I call Apple Care, which places a replacement order. To minimise downtime, they send the replacement ASAP and order a return to be completed later. This means you get the new computer before you return the broken one. Nice, especially if you didn't use Time Machine (it was all new and shiny) and wanted to do a Mac to Mac transfer via Firewire.
The new one arrives, power on, and straight from the boot screen here's a yellow tinge, even worse than the first one. Round trip with Apple Care, order a new replacement, arrange pickup, go. Same tinge again, but more subdued, and it seems to be slowly going away, but how to be sure?
Not willing to take risks, I call Apple Care again, which orders a new replacement and arranges a pickup. Replacement arrives and now I have three iMacs on my desktop (of which two are due for return). Seriously. And that one, too has a yellow tinge. I call Apple Care again, and this time they say to me that while we could continue with this little game endlessly, that may not be the wisest thing to play what is essentially lottery. So they offer me to get my money back, plus a coupon if I were to order a computer again.
Forum searches learned me that there seems to be much less 27" affected than 21", and with that coupon I could now afford one. So after pondering the situation, I choose to go for it. The thing arrives and hurray, it's tinge free!
For the record, a few years later, the thing is out of warranty and I receive an email that the hard disk is eligible for a preventive replacement, for free, even if out of warranty. Yay.
