Live data from Hacker News

How Medium Is Building a New Kind of Company with No Managers

firstround.com

31–40 of 51 posts

Re: How Medium Is Building a New Kind of Company with No Managers

#31
post #22

Earlier quoted context omitted.

Valve has also been called out by former employees for not being actually structureless. They don't have an official org chart, but there's an unofficial one at work anyways. Any sufficient large group of people will self-organize into hierarchies. A refusal to write it down doesn't prevent this from happening, it just means people are even less accountable for the position they occupy. "We believe in flatness" usual…

Ok, so this debate seems to be framed in terms of authoritarian bureaucracy vs. anarchy. But what about corporate governance that has formal structure and rules, but is governed in a democratic rather than authoritarian fashion? There are more than two dimensions to this. Structure does not necessitate top-down command, and vice versa.

You're talking about "participatory management". It was a fad in the 50s that comes up again from time to time. It sounds like a good idea, but it actually ends up increasing bureaucracy. There's a good article that discusses exactly what you're talking about here:

http://www.maccoby.com/CHeckscher/Articles/LimitsPartMgmt.sh...

Re: How Medium Is Building a New Kind of Company with No Managers

#32
post #26
post #12

Earlier quoted context omitted.

Yet another chance to call out the highly relevant essay "The Tyranny of Structurelessness": http://www.jofreeman.com/joreen/tyranny.htm It should be required reading for anyone pushing the "we don't need managers" line.

It's worth pointing out that the author was a Stalinist, and so thought the solution to the problem of hierarchies forming implicitly was to make those hierarchies explicit and enshrine them. The article describes a real problem; it speaks to my experience and the experiences of my comrades; but it offers no real solution and is essentially a defense of the status quo. It doesn't preclude a better solution.

Agree with your points. I find that posting the essay is still quite valuable, though - as an industry we are still enamored with the mythology of structurelessness.

So yeah, her solutions may be pretty questionable, but IMO as an industry we're not even at the point of exploring solutions, considering that so much of our industry doesn't even acknowledge the problem exist.

Until then it's useful to keep flogging the essay until people accept that yeah, this problem actually exists.

Re: How Medium Is Building a New Kind of Company with No Managers

#33
As Jo Freeman once said:

"Contrary to what we would like to believe, there is no such thing as a structureless group. Any group of people of whatever nature that comes together for any length of time for any purpose will inevitably structure itself in some fashion. The structure may be flexible; it may vary over time; it may evenly or unevenly distribute tasks, power and resources over the members of the group. But it will be formed regardless of the abilities, personalities, or intentions of the people involved. The very fact that we are individuals, with different talents, predispositions, and backgrounds makes this inevitable. Only if we refused to relate or interact on any basis whatsoever could we approximate structurelessness -- and that is not the nature of a human group. This means that to strive for a structureless group is as useful, and as deceptive, as to aim at an "objective" news story, "value-free" social science, or a "free" economy. A "laissez faire" group is about as realistic as a "laissez faire" society; the idea becomes a smokescreen for the strong or the lucky to establish unquestioned hegemony over others. This hegemony can be so easily established because the idea of "structurelessness" does not prevent the formation of informal structures, only formal ones. Similarly "laissez faire" philosophy did not prevent the economically powerful from establishing control over wages, prices, and distribution of goods; it only prevented the government from doing so. Thus structurelessness becomes a way of masking power, and within the women's movement is usually most strongly advocated by those who are the most powerful (whether they are conscious of their power or not). As long as the structure of the group is informal, the rules of how decisions are made are known only to a few and awareness of power is limited to those who know the rules. Those who do not know the rules and are not chosen for initiation must remain in confusion, or suffer from paranoid delusions that something is happening of which they are not quite aware."

Her comments were aimed at the feminist movement of the 1970s, but her essay is universal and everyone can gain from reading it:

The Tyranny Of Structurelessness

http://www.jofreeman.com/joreen/tyranny.htm

Re: How Medium Is Building a New Kind of Company with No Managers

#34
post #28

Earlier quoted context omitted.

Did you read beyond the headline? Pulled from the article he talks about this and pin points two ideas behind making decisions: 1. "Make everything explicit — from vacation policies to decision makers in each area." 2. "Distribute decision-making power and discourage consensus seeking."

Could you refine point two more? I don't understand how you distribute decision making without consensus? In that scenario "leader" types would make the decisions for the group, right? And then it's not "distributed". I guess I don't understand that point.

I don't really get it either. Or rather, I get it, and it seems like a great idea, but it seems fundamentally at odds with the full autonomy and lack-of-management ideas. The point, as I understand it, is to have single decision-makers, but have nobody be the decision maker for too many things. That seems an awful lot like it is just good management, but any time someone executes on a decision they didn't make, they aren't being autonomous.

Is the point perhaps instead that everybody makes all their own decisions and if there isn't consensus on how things are done, then they are just done differently by each person? If so, how do you pick technology and deployment stacks and keep a consistent design story?

Re: How Medium Is Building a New Kind of Company with No Managers

#35
Valve always gets brought up as an example of a flat structure that works (and it already has been in this thread). Here's an interview with a former Valve hardware engineer describing how the system works in practice: http://www.gamasutra.com/view/news/195786/ExValve_hardware_e.... She likened the experience to high school, in terms of cliques that developed (which is about what you would expect). Her entire team got fired by Gabe Newell, which I kinda feel should answer any questions you have about whether there's actually a boss - whoever can tell you that you don't have a job tomorrow is in fact your boss, even if they don't want to acknowledge it. She agrees with what a lot of people have already said, that this works in small groups, but that it doesn't scale well.

Honestly, it sounded like a pretty crappy place to work, although she freely admits that she was bitter, and that it's very much a case of a disillusioned zealot. I've enjoyed working with most of the bosses I've had, and I've always thought that it's nice to have people who give you direction and quality feedback. I've had some really terrible bosses too, but the idea that since there are some bad bosses we should throw out the whole structure of management seems like a big over-reaction.

Re: How Medium Is Building a New Kind of Company with No Managers

#36
Everyone who starts a company in their twenties thinks they are re-inventing the office environment (I know, I did it too). It turns out, your company is just small, it is in a cool industry where people are well paid, and if you step back you probably have very little diversity in your office. Everyone looks just like you. Not the most challenging human organizational structure to manage.

Re: How Medium Is Building a New Kind of Company with No Managers

#37
post #26

Earlier quoted context omitted.

It's worth pointing out that the author was a Stalinist, and so thought the solution to the problem of hierarchies forming implicitly was to make those hierarchies explicit and enshrine them. The article describes a real problem; it speaks to my experience and the experiences of my comrades; but it offers no real solution and is essentially a defense of the status quo. It doesn't preclude a better solution.

Agree with your points. I find that posting the essay is still quite valuable, though - as an industry we are still enamored with the mythology of structurelessness. So yeah, her solutions may be pretty questionable, but IMO as an industry we're not even at the point of exploring solutions, considering that so much of our industry doesn't even acknowledge the problem exist. Until then it's useful to keep flogging the…

Personally, I think that structurelessness is much more possible in "our industry" because it's so culturally, racially, sexually, and class homogeneous. It's worth noting that this article is about feminist activist groups, and not software companies. Software companies have both much more clearly defined goals and much better metrics of measuring their progress towards those goals than feminist activist groups do. That in itself is a gamebreaking difference.

Re: How Medium Is Building a New Kind of Company with No Managers

#38
post #9

The key takeaway from the article is that Medium is still under 50 people. At that size, any sort of hokum management style will probably work. Call me when you hit 200+.

Gabe Newell is on line 3. Valve is famous for their flat organizational structure. At nearly 200 people and multi-billions in revenue, it can work. Ofc Valve does a lot more than a simple blog site.

No organization in the history of the world with hundreds of people doing anything remotely important or of consequence has been structureless. At least not for long.

Re: How Medium Is Building a New Kind of Company with No Managers

#39

Everyone who starts a company in their twenties thinks they are re-inventing the office environment (I know, I did it too). It turns out, your company is just small, it is in a cool industry where people are well paid, and if you step back you probably have very little diversity in your office. Everyone looks just like you. Not the most challenging human organizational structure to manage.

"It's crazy how, in our company that's entirely white dudes in their mid to late 20s, we don't really have many issues with sexual harassment, ageism, or racism. We've moved beyond those concerns!"

Re: How Medium Is Building a New Kind of Company with No Managers

#40
post #27
post #9

Earlier quoted context omitted.

Gabe Newell is on line 3. Valve is famous for their flat organizational structure. At nearly 200 people and multi-billions in revenue, it can work. Ofc Valve does a lot more than a simple blog site.

I've heard that Valve has horrific internal politics, though.

Possibly.

But they produce pretty amazing stuff.

And not just another CRUD webapp, or mobile app with nice UX.

Post reply on HN