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Join the U.S. Digital Service

whitehouse.gov

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Re: Join the U.S. Digital Service

#2
I'd imagine that this is a hard sell given the govts track record. They want to recruit us, but they still don't get it. Why would we want to work for the bad guys? Why would we want to be second class citizens to clueless politicians that dictate directives from above instead of working in an industry that respects us and views us as leaders?

Re: Join the U.S. Digital Service

#3

I'd imagine that this is a hard sell given the govts track record. They want to recruit us, but they still don't get it. Why would we want to work for the bad guys? Why would we want to be second class citizens to clueless politicians that dictate directives from above instead of working in an industry that respects us and views us as leaders?

I applied. Every small difference you can make adds up. With that said, I'd want to help in education, healthcare, anything to help connect citizens more directly to their government.

"Be the change you want to see in the world" and all that jazz. Gives me something to do until Watsi or someone like them needs an ops/infrastructure guy.

Re: Join the U.S. Digital Service

#4

I'd imagine that this is a hard sell given the govts track record. They want to recruit us, but they still don't get it. Why would we want to work for the bad guys? Why would we want to be second class citizens to clueless politicians that dictate directives from above instead of working in an industry that respects us and views us as leaders?

This is kind of my initial reaction. "Bad guys" mentality aside, do I really want to put my skills to use battling some bureaucratic middle-man telling me how to do my job?

I mean, hopefully the program is really effective and creates a very concrete high-level goal and lets the tech creators go wild and do their thing, but I really do imagine it being bogged down by nonsense.

Re: Join the U.S. Digital Service

#6
I have met some of the 18F folks here in San Francisco, and I have gradually become convinced that there is a lot of substance to this effort. People, apparently including people at the highest levels, recognize that information technology has made enormous leaps in the private sector, and they are serious about helping government catch up.

One of the most interesting bits to me was something said by Todd Park, a former CTO of the US and still a White House advisor. I was, frankly, suspicious that Washington's culture could really accept a lot of the Agile and Lean notions that are commonplace in the high-tech world. But he pointed out, correctly, that waterfall projects are enormously risky. A big reason Lean Startup advocates place such a strong emphasis on frequent small releases is that it helps us reduce risk by finding and fixing problems early. He pointed out that if bureaucrats really want to play it safe, using agile, iterative approaches is exactly what they'll have to do.

I don't know enough about Washington to say if this really will work, but improving government efficiency through smart use of tech strikes me as exactly the kind of thing people from all parties can get behind. I'm excited to see how it turns out.

Re: Join the U.S. Digital Service

#7

I'd imagine that this is a hard sell given the govts track record. They want to recruit us, but they still don't get it. Why would we want to work for the bad guys? Why would we want to be second class citizens to clueless politicians that dictate directives from above instead of working in an industry that respects us and views us as leaders?

Why?

"You can do a hell of a lot more damage in the system than out of it." - "Stevo", https://www.youtube.com/watch?v=oi2y9-Mxq-0

But seriously, government is what we make of it. We can sit here as sheep and accept the way that we're governed or we can take the leap and try to change it by joining it.

I can't promise that it will ever get better if you sign up to help but I can promise that it won't if you don't.

Re: Join the U.S. Digital Service

#8
I saw Mikey Dickerson (in the video) speak to a group of ~200 people last summer about the work that he and his team did on healthcare.gov. He was at Google for nearly 8 years and left to run the recovery team for healthcare.gov. Their team is the real deal -- they saved the site in just a few months and now over 6 million people have signed up. Read the Time Magazine story for the full account.

He does not seem like the type of guy that willingly puts up with government b.s. He gets it, and after seeing him speak I believe in him.

When their talk was finished they got a ~5 minute standing ovation and even a few stray tears.

I know it's cheesy but the government simply needs to catch up and I think they are finally ready to try.

I applaud the effort and hope to help out in some way.

Re: Join the U.S. Digital Service

#9

I'd imagine that this is a hard sell given the govts track record. They want to recruit us, but they still don't get it. Why would we want to work for the bad guys? Why would we want to be second class citizens to clueless politicians that dictate directives from above instead of working in an industry that respects us and views us as leaders?

I agree with your overall point, but keep in mind how much low hanging fruit there is to truly improve people's lives here.

Here's a story: I had a small mix up in my taxes that caused the government to think I owed them over $10,000. I called the IRS over and over again and was unable to ever get to speak to anyone. It literally took 5 phone calls to figure out how to get into a queue, and then it had a two hour wait, and it's only open 9-5 so it could only be done during the work day. I'm lucky: I have enough money that I just hired an accountant to tell me what to do and the result was that the government ended up giving me back over $1000. Alternatively if I hadn't responded within 90 days I would've forfeited my right to appeal it at all. For so many people they need to take an entire day off of work just to wait in line, either on phone or in person, just to figure out what the issue is. Hopefully they can fix it on the same day and it doesn't end up costing them another day off which can put their job at risk. There is so much mind boggling inefficiency and it really ends up hurting the poorest people the most. So don't feel like you have to be some kind of NSA supporting, jingoistic jerk to work for the government. There's important, non-politically-controversial stuff to be done there that can have a big positive impact on peoples' lives.

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