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F.C.C. Is Expected to Propose Regulating the Internet as a Utility

nytimes.com

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Re: F.C.C. Is Expected to Propose Regulating the Internet as a Utility

#6
What a coincidence; I just posted this to my Facebook feed yesterday:

Dealing with ISPs (and mobile providers, for that matter) is a never-ending hell of time-sucking and abysmal customer service. Communications as a business has some unfortunate features that drive its pathologies. The overhead of the infrastructure is very high and the marginal cost for adding a customer is relatively low. When there's more than one option, there's very little practical difference to distinguish the competitors from each other. Whether it's wireless or wired, I suspect we're doomed to be subjected to this kind of bullshit until the businesses in question are treated and regulated as the basic utilities that they have become. I don't know anyone who's frustrated with their electrical or gas service.

Re: F.C.C. Is Expected to Propose Regulating the Internet as a Utility

#7

I get what they're trying to accomplish, we all want faster more reliable service, but as comparison is anyone 100% happy with their utility (power, water, etc)? That's where this is headed.

Before I got Google Fiber I was definitely happier with my water and electric than my service provider. Now I am probably actually still happier, but I don't have too many complaints about Google Fiber. I can't think of the last time I had an issue with my water! It's got 100% uptime.

Re: F.C.C. Is Expected to Propose Regulating the Internet as a Utility

#8

I get what they're trying to accomplish, we all want faster more reliable service, but as comparison is anyone 100% happy with their utility (power, water, etc)? That's where this is headed.

I have a lot less issues with all of my utilities combined than I have with comcast...

Re: F.C.C. Is Expected to Propose Regulating the Internet as a Utility

#9

I get what they're trying to accomplish, we all want faster more reliable service, but as comparison is anyone 100% happy with their utility (power, water, etc)? That's where this is headed.

Depends on where you live, I suppose. I have zero problems with my ConEd power and whoever supplies my water, and I find the pricing pretty reasonable. My power supplier even offers different energy sources to use other than the standard one, which honestly blows my mind.

And then I call into Time Warner spend more time trying to get them to understand what I'm talking about than I've ever spent on the phone with my other utilities.

Re: F.C.C. Is Expected to Propose Regulating the Internet as a Utility

#10

I get what they're trying to accomplish, we all want faster more reliable service, but as comparison is anyone 100% happy with their utility (power, water, etc)? That's where this is headed.

I'm actually very happy with my power, water and sewer. The only utility I currently hate is garbage which I blame mostly on WM.
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