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Show HN: Hacker News' “most unique support email of 2014”

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Show HN: Hacker News' “most unique support email of 2014”

#1
(TL;DR: http://i.imgur.com/LuPHqiN.png)

While digging around in drawers that hadn't been touched for decades, I found a wonderful piece of history. The Palm Treo 600 [1] was the Mercedes-Benz of the cellphone 10 years ago, and I was lucky enough to rediscover one.[2]

So I decided to restore it to working order, slapping in a T-Mobile SIM[3] and a fresh battery. It worked! It could browse the Internet[4], send/receive text messages[5], make phone calls...[6] The onboard browser even passed Acid1[7,8] and could do some level of JavaScript![9]

Unfortunately, most websites were a little heavy on this poor thing's CPU. One site that I knew wasn't heavy was Hacker News!

Unfortunately again, it didn't work. It "didn't work" in an odd way, though: it raised a "Communication Error" that would never occur on other pages, just Hacker News. So I did what any inquisitive individual would do: record a video, and ask HN support!

This is what I sent: https://www.youtube.com/watch?v=Nqn-EmU5KPw

This is what they got back to me with: http://i.imgur.com/LuPHqiN.png

I am truly honored to accept this award. I'd like to thank Palm, for making such an incredible phone (10 days of battery life!), as well as the Academy. And also my parents. And you, dear reader. Thank you so much!

PS: kogir :)

PPS: I've always wanted to do some teardowns of old device UIs and see what our mobile device forefathers thought up. I have a couple of really cool archeological finds that I could share.

[1]:http://en.wikipedia.org/wiki/Treo_600 (gallery of 2-6,8-9 here: http://imgur.com/a/Gu70R) [2]:http://i.imgur.com/xVdpUST.jpg [3]:http://i.imgur.com/2Yy8fkM.jpg [4]:http://i.imgur.com/nZ7GwC1.jpg [5]:http://i.imgur.com/OJuZmh3.jpg [6]:http://i.imgur.com/z9mNkHt.jpg [7]:http://en.wikipedia.org/wiki/Acid1 [8]:http://i.imgur.com/9VKcxlY.jpg [9]:http://i.imgur.com/5KeI9TI.jpg

Re: Show HN: Hacker News' “most unique support email of 2014”

#6

My gut says that they've disabled SSL v2/v3, and that the device does not support TLS.

I'd love to see the results from visiting the Qualys SSL Client Test: https://www.ssllabs.com/ssltest/viewMyClient.html

I imagine the issue is that we only support TLS 1.0+ and not SSLv2 or SSLv3. https://www.ssllabs.com/ssltest/analyze.html?d=news.ycombina...

Re: Show HN: Hacker News' “most unique support email of 2014”

#7
> TL;DR http://i.imgur.com/LuPHqiN.png

> This is what I sent: https://www.youtube.com/watch?v=Nqn-EmU5KPw

> This is what they got back to me with: http://i.imgur.com/LuPHqiN.png

> [1]:http://en.wikipedia.org/wiki/Treo_600 (gallery of 2-6,8-9 here: http://imgur.com/a/Gu70R) [2]:http://i.imgur.com/xVdpUST.jpg [3]:http://i.imgur.com/2Yy8fkM.jpg [4]:http://i.imgur.com/nZ7GwC1.jpg [5]:http://i.imgur.com/OJuZmh3.jpg [6]:http://i.imgur.com/z9mNkHt.jpg [7]:http://en.wikipedia.org/wiki/Acid1 [8]:http://i.imgur.com/9VKcxlY.jpg [9]:http://i.imgur.com/5KeI9TI.jpg

  (links as comment so clickable)

Re: Show HN: Hacker News' “most unique support email of 2014”

#9
My palm Treos are still the most productive devices I've ever owned. Android is starting to get close but that keyboard and shortcut keys to go directly into an app on the Treo has been unrivalled.

Hoping with the sale of the Palm Trademark, and WebOS being free, which is a generation ahead of all mobile operating systems, before the javascript app craze came up, might, in some way, come to lead and inspire the way again.

Re: Show HN: Hacker News' “most unique support email of 2014”

#10
post #8

My gut says that they've disabled SSL v2/v3, and that the device does not support TLS.

Security Theater Everywhere strikes again. Unless you're logged in and entering data, Hacker News does not need SSL.

So I should take it that you're OK with every country's intelligence agency modifying links on HN for their citizens, redirecting crypto downloads to trojaned pages for specific users, suppressing links that are overly critical of the government, right?
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