Remember broken Nexus telephony? This is how Google treats it's customers
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Re: Remember broken Nexus telephony? This is how Google treats it's customers
#2I am so glad that I hold off on the bleeding edge android. I am sticking with 4.4 till there is more adoption
Re: Remember broken Nexus telephony? This is how Google treats it's customers
#3This is your second submission of it after https://news.ycombinator.com/item?id=8838578
I agree this may haven't been resolved nicely, but hidden extrapolation from a few employees to the whole company is not cool on your side either. There are people in there, working their butts off to make one of the largest open source projects better.
Re: Remember broken Nexus telephony? This is how Google treats it's customers
#4I am so glad that I hold off on the bleeding edge android. I am sticking with 4.4 till there is more adoption
It's funny, I actually upgraded to 5.0.1 stock from Cyanogen 11 (4.4.4) because the phone portion stopped working in 4.4.4. Haven't had any issues with calls since then. Now I'm worried that it'll suddenly go south again :(
Nexus 4 is clearly the red-headed stepchild in the Nexus family now. If there was a newer Nexus that wasn't the size of an iPad, I'd upgrade; but there isn't. Call me old-fashioned, but I don't like holding War and Peace against my ear to talk on a phone.
Re: Remember broken Nexus telephony? This is how Google treats it's customers
#5This is a terrible precedent Google is setting, and it is going to cause considerable harm if it gains traction: It's one thing to stop upgrading "older" devices, but quite another to actually break critical, regulated functionality. The Google employee who decided this was a "small" issue apparently doesn't realize that the inoperation of basic voice functionality of cellular devices is the fuel for fat, deserved lawsuits.
I have a Nexus 5, have no interest in the Nexus 6, and could easily think "Oh well...upgrade", but as the old saying goes -- first they abandoned the Nexus 4, and I didn't speak up...
Re: Remember broken Nexus telephony? This is how Google treats it's customers
#6This is your second submission of it after https://news.ycombinator.com/item?id=8838578 I agree this may haven't been resolved nicely, but hidden extrapolation from a few employees to the whole company is not cool on your side either. There are people in there, working their butts off to make one of the largest open source projects better.
There is also another employee who marked a disfunctional telephony on a phone as "Priority-small."
I think we're seeing a pattern here.
Re: Remember broken Nexus telephony? This is how Google treats it's customers
#7I will never buy a Nexus tablet or phone again. Still no Lollipop for the razorg.
Re: Remember broken Nexus telephony? This is how Google treats it's customers
#8I've the same model (Nexus 4) and can confirm this issue. Can't believe Google's response to this.
Re: Remember broken Nexus telephony? This is how Google treats it's customers
#9If you have time (and the inclination) then you could report this to the technical support department of the mobile telco you are using.
You won't get instant gratification that you would by using a bugtracker but technical reports back to the vendor (in this case Google) do eventually get sent upstream.
If enough people complain via Google's channels then the bug will be brought up at higher levels eventually.
The other option is to tweet at senior Android guys and see if you get a response.
Good luck.
Re: Remember broken Nexus telephony? This is how Google treats it's customers
#10More than the fact that tickets like this get closed, I find the way that they are closed infuriating. You would think that dozens of comments, many of them with lots of details, would merit a more extensive answer than a single
> contact customer support.
How about "Thanks for all your comments. Unfortunately, this is the wrong forum to report problems like this. Please contact the Nexus customer support and let them know about the issues you are having."