Show HN: Reamaze – Helpdesk for sites and apps simplified • Hacker News Board

Show HN: Reamaze – Helpdesk for sites and apps simplified

#1

Post by eo3x0 » Wed, Jan 14, 2015, 5:15 PM UTC

Show HN: Reamaze – Helpdesk for sites and apps simplified
reamaze.com

Re: Show HN: Reamaze – Helpdesk for sites and apps simplified

#2

Post by ringolo » Wed, Jan 14, 2015, 5:21 PM UTC

It looks interesting. Do you have live chat and can it feed into the "shoutbox"? The market is pretty crowded to be honest but it looks clean enough. Good luck with it.

Re: Show HN: Reamaze – Helpdesk for sites and apps simplified

#3

Post by hw » Wed, Jan 14, 2015, 5:24 PM UTC

Thought the name Reamaze looked familiar. I think I've used your support widget on codeschool. Great stuff. I wish small support guys like you are used more but I guess that doesn't come by easily by being small.

Re: Show HN: Reamaze – Helpdesk for sites and apps simplified

#4

Post by vsloo » Wed, Jan 14, 2015, 5:30 PM UTC

hw wrote: post #3

Thought the name Reamaze looked familiar. I think I've used your support widget on codeschool. Great stuff. I wish small support guys like you are used more but I guess that doesn't come by easily by being small.

It looks like they've got some great developer tools so I assume the small guys will either find that super helpful or not helpful at all. It'll depend on if they have a solid ticket management foundation, I guess.

Re: Show HN: Reamaze – Helpdesk for sites and apps simplified

#5

Post by ohnoesmyscv » Wed, Jan 14, 2015, 5:34 PM UTC

Damn, <3 ur landing page. clean and short. Btw just took a look at your developer docs.. Do you guys have web hooks into support messages? Would really help my current project

Re: Show HN: Reamaze – Helpdesk for sites and apps simplified

#6

Post by ohnoesmyscv » Wed, Jan 14, 2015, 5:37 PM UTC

hw wrote: post #3

Thought the name Reamaze looked familiar. I think I've used your support widget on codeschool. Great stuff. I wish small support guys like you are used more but I guess that doesn't come by easily by being small.

wow lots of codeschoolers here :) didnt realize the support was by reamaze.

Re: Show HN: Reamaze – Helpdesk for sites and apps simplified

#7

Post by ringolo » Wed, Jan 14, 2015, 5:43 PM UTC

ohnoesmyscv wrote: post #5

Damn, <3 ur landing page. clean and short. Btw just took a look at your developer docs.. Do you guys have web hooks into support messages? Would really help my current project

I'm not a huge fan of this style, feels like I don't get a good view of all the necessities. They probably need to do some rearranging of assets. Just my $.2.

Re: Show HN: Reamaze – Helpdesk for sites and apps simplified

#8

Post by nativexer » Wed, Jan 14, 2015, 5:45 PM UTC

ohnoesmyscv wrote: post #6

hw wrote: post #3

Thought the name Reamaze looked familiar. I think I've used your support widget on codeschool. Great stuff. I wish small support guys like you are used more but I guess that doesn't come by easily by being small.

wow lots of codeschoolers here :) didnt realize the support was by reamaze.

Newbie Codeschooler here! Let's hijack this thread :)

Re: Show HN: Reamaze – Helpdesk for sites and apps simplified

#9

Post by i_ride_bart » Wed, Jan 14, 2015, 5:49 PM UTC

Just watched the animated tour on the home page. Really enjoyed how it conveyed a solution to customer service pain points so concisely.

Re: Show HN: Reamaze – Helpdesk for sites and apps simplified

#10

Post by eo3x0 » Wed, Jan 14, 2015, 5:50 PM UTC

ringolo wrote: post #2

It looks interesting. Do you have live chat and can it feed into the "shoutbox"? The market is pretty crowded to be honest but it looks clean enough. Good luck with it.

Yes livechat is optional but included in Reamaze