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Startup Founders Should Flip Burgers

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Re: Startup Founders Should Flip Burgers

#2
I think the key take away of the article is this: Even if you're the "business guy", you should have some technical understanding of what's going on. It's a benefit for actually making strategic internal decisions or simple investor pitches. Sit in on tech discussions, learn the basics, or hell even take some simple CompSci courses at your local community college (basic theory). I know you're strapped for time, but it will be well worth it.

Re: Startup Founders Should Flip Burgers

#3

I think the key take away of the article is this: Even if you're the "business guy", you should have some technical understanding of what's going on. It's a benefit for actually making strategic internal decisions or simple investor pitches. Sit in on tech discussions, learn the basics, or hell even take some simple CompSci courses at your local community college (basic theory). I know you're strapped for time, but i…

Another takeaway, maybe more relevant to the HN audience: if you're a technical founder, you need to get your hands dirty on financial modeling, customer development, and all the other non-tech stuff that "will ultimately owned by functional experts".

Re: Startup Founders Should Flip Burgers

#4
I know OP used "flipping burgers" as a metaphor, but for my brother and me, it's very real.

We both worked at McDonald's in high school when it was difficult to get a job there and they ran a very tight ship. It was the hardest job either of us every had. We had to do everything: cook, clean, take care of every customer, make sure everything was in place and everything was properly scheduled. We had to smile the whole time, and when everything was done, we had to come back and do it all over again the next day.

We may have complained how hard it was back then, but now we both realize how valuable those work habits would be in every single job either of us has had since. The lessons easily apply to any start-up.

Now if I could only get a hot Big Mac without making it myself.

Re: Startup Founders Should Flip Burgers

#5
If flipping burgers isn't for you, I received a great piece of advice once, take some time and work for a used car dealership for a few months. Point being everyone should learn how to sell, how to be a salesman, you can be the most technical person in the room but without the ability to "sell" people on your product or articulate what makes it worth while, you are missing a key element. And face it, if you can be successful selling used cars (or cars in general, in this economy) you'll have a very practical skillset.

Re: Startup Founders Should Flip Burgers

#6
post #4

I know OP used "flipping burgers" as a metaphor, but for my brother and me, it's very real. We both worked at McDonald's in high school when it was difficult to get a job there and they ran a very tight ship. It was the hardest job either of us every had. We had to do everything: cook, clean, take care of every customer, make sure everything was in place and everything was properly scheduled. We had to smile the whol…

Fully agreed. Even better, a job at an independent diner or suchlike - at a franchise, many of the supply/purchasing/pricing decisions are made for you, whereas at a locally-owned business you'll probably glean more information about the economics of things from the owners. I also spent about a year in construction when I was younger, experience that I've drawn on many times over and which was worth far more than the pittance I was actually paid.

Re: Startup Founders Should Flip Burgers

#7
post #5

If flipping burgers isn't for you, I received a great piece of advice once, take some time and work for a used car dealership for a few months. Point being everyone should learn how to sell, how to be a salesman, you can be the most technical person in the room but without the ability to "sell" people on your product or articulate what makes it worth while, you are missing a key element. And face it, if you can be su…

I would rather risk being bad at selling and get to keep my soul.

Re: Startup Founders Should Flip Burgers

#8
post #5

If flipping burgers isn't for you, I received a great piece of advice once, take some time and work for a used car dealership for a few months. Point being everyone should learn how to sell, how to be a salesman, you can be the most technical person in the room but without the ability to "sell" people on your product or articulate what makes it worth while, you are missing a key element. And face it, if you can be su…

Confessions of a Car Salesman: http://www.edmunds.com/advice/buying/articles/42962/article....

Re: Startup Founders Should Flip Burgers

#9
I recommend doing political phone banking. You're selling not only a person--the candidate--but also what he or she represents. If you can sell an idea, pretty much a vessel where people put their hopes, dreams and fears, then you can sell a product that actually exists and will actually fulfill some need.

I typically had to about the end of my first line to judge how the call was going to go. If I was interrupted during that first line, the trick would be to get out of the call without having earned a vote for the opponent. Sometimes, I'd just bounce up against personal armor and the call would be a waste. Sometimes, you'd find a 'fellow traveler,' and the call would be easy and enjoyable, with the only limit of not talking for too long and destroying your efficiency. On the other hand, calls like that do wonders for your morale.

The rare times were when someone was willing to be engaged, but only from one specific approach. Those rare calls, maybe 5% or less, would give you about 30 seconds to guess on the approach. In some cases, it's being ultra-respectful, on the other agreeing to listen for five minutes before getting a commitment.

All in all, political phone banking was one of the more thoughtful job duties I've had, at least in retrospect. Like the other jobs mentioned, it's incredibly wearing with the daily grind of making quota.

Re: Startup Founders Should Flip Burgers

#10
post #4

I know OP used "flipping burgers" as a metaphor, but for my brother and me, it's very real. We both worked at McDonald's in high school when it was difficult to get a job there and they ran a very tight ship. It was the hardest job either of us every had. We had to do everything: cook, clean, take care of every customer, make sure everything was in place and everything was properly scheduled. We had to smile the whol…

Reminds me of a quote I read from Charlie Munger:

“I get flack for saying [when I visit a college and give a speech], “This is a nice college, but the really great educator is McDonald’s.” They hate me for saying this and think I’m a slimy creature. But McDonald’s hires people with bad work habits, trains them, and teaches them to come to work on time and have good work habits. I think a lot of what goes on there is better than at Harvard.”

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