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Google broke telephony for many Nexus users

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Re: Google broke telephony for many Nexus users

#41

Post by baq »

edent wrote: post #39

I work for a telco (I don't speak for them, usual disclaimers apply). Everyone gets really ranty when operators delay firmware updates. Yeah, some of them delay to force you to buy a new phone, or to stuff the ROM full of bloatware. Most, however, do extensive testing to make sure that customers don't ring up call centres making angry complaints. Carriers (by and large) test the phone to make sure that the network po…

thank you for this post. i always felt that the other side of the fence was greatly underrepresented here.

Re: Google broke telephony for many Nexus users

#42

Post by beernutz »

orclev wrote: post #38
jmscharff2 wrote: post #34

I am looking at getting the Nexus 6 and its threads like this that make me think twice about leaving the iPhone. I prefer android, I love my nexus 7 but issues like this are the reason I left android to get the iPhone 5 from a Droid X2. Now, I thought if getting a Nexus google would support it more because my main issue with the Droid was that it was never updated...but now I am concerned.

The good news at least, is that the Nexus 6 seems unaffected by whatever this is (and may in fact be at the core of this). Nexus 6 shipped with 5.0.1 and I'm not aware of any Nexus 6 owners seeing this problem (when running stock 5.0.1). It's mostly the pre-5.0 android phones that are having this problem when upgraded to 5.0.1, so my guess would be that it either doesn't happen with a stock (from scratch, not upgrade…

There are around 7 replies in that thread specifying they have a Nexus 6 and see the issue.

I have one, but have not noticed it. Though I always use it with a BT earpiece, so that might account for the difference?

Re: Google broke telephony for many Nexus users

#43

Post by tdkl »

thrillgore wrote: post #35
belorn wrote: post #17

Earlier quoted context omitted.

Would be interesting to know how high priority telephony has as a feature.

I'd say very high since technically Android is an OS for smartPHONEs. Note the word "phone."

Technically it was bought for Google services and data collection in mobile space, that's inside their control.

Re: Google broke telephony for many Nexus users

#44

Post by iamgopal »

I thought it was just me. And the 300 people able to reach at issue page suggest much wider spread of the poroblem. Android is getting worst, I still do not understand why Google keep adding needless feature and designs when they could not even do smooth scrolling at 2 GHz 2 gigs which my iPod touch does at quarter of resource. Ideal solution to me is, add binary small auto update like chrome, that way all phones will be forced updated and developer may need to worry about only singular version problem. And of course they should devote one full year to only stability and performance than feature creep. OK I should stop now, hour is late.

Re: Google broke telephony for many Nexus users

#46

Post by toomuchtodo »

jmscharff2 wrote: post #34

I am looking at getting the Nexus 6 and its threads like this that make me think twice about leaving the iPhone. I prefer android, I love my nexus 7 but issues like this are the reason I left android to get the iPhone 5 from a Droid X2. Now, I thought if getting a Nexus google would support it more because my main issue with the Droid was that it was never updated...but now I am concerned.

Long time Android user here! (G2, Nexus One, Galaxy Nexus, Nexus 4).

After several years of hoping Android would get its shit together, I switched to a 5S and got my wife an iPhone 6.

I have minor quibbles: No Google Calendar App. Google service push notifications seem a tad slower on the iPhone. But the experience is just so much better.

I am by no means a fan boi. I am a fan (as an infrastructure engineer with real problems to solve) of my phone just working, without factory resets, reboots, etc. The iPhone, to my chagrin, does exactly that.

Re: Google broke telephony for many Nexus users

#47

Post by glass- »

edent wrote: post #39

I work for a telco (I don't speak for them, usual disclaimers apply). Everyone gets really ranty when operators delay firmware updates. Yeah, some of them delay to force you to buy a new phone, or to stuff the ROM full of bloatware. Most, however, do extensive testing to make sure that customers don't ring up call centres making angry complaints. Carriers (by and large) test the phone to make sure that the network po…

> compared to millions of customers storming your shops and demanding refunds

And yet somehow Apple is able to push updates without carrier approval and this doesn't happen.

Re: Google broke telephony for many Nexus users

#48

Post by mackey »

glass- wrote: post #47
edent wrote: post #39

I work for a telco (I don't speak for them, usual disclaimers apply). Everyone gets really ranty when operators delay firmware updates. Yeah, some of them delay to force you to buy a new phone, or to stuff the ROM full of bloatware. Most, however, do extensive testing to make sure that customers don't ring up call centres making angry complaints. Carriers (by and large) test the phone to make sure that the network po…

> compared to millions of customers storming your shops and demanding refunds And yet somehow Apple is able to push updates without carrier approval and this doesn't happen.

Except for 8.0.1 which hosed cell service for everyone.

However, Apple was able to pull the update within hours and release a fix the next day.

Re: Google broke telephony for many Nexus users

#49

Post by dguaraglia »

glass- wrote: post #47
edent wrote: post #39

I work for a telco (I don't speak for them, usual disclaimers apply). Everyone gets really ranty when operators delay firmware updates. Yeah, some of them delay to force you to buy a new phone, or to stuff the ROM full of bloatware. Most, however, do extensive testing to make sure that customers don't ring up call centres making angry complaints. Carriers (by and large) test the phone to make sure that the network po…

> compared to millions of customers storming your shops and demanding refunds And yet somehow Apple is able to push updates without carrier approval and this doesn't happen.

What are you basing your statement on? Verizon and AT&T phones have been pegged at different minor versions of iOS many times.

People want to believe Apple is some magic company that can do no wrong, but that ignores the extensive amount of QA (both in house and at the telcos) that happens before any release like this (as a longish time OS X user, I should know.)

Re: Google broke telephony for many Nexus users

#50

Post by joesmo »

ansible wrote: post #13

I've seen this issue too on my Nexus 4. Rebooting fixes the problem, at least temporarily. Since I had just used the OTA updates for stock 5.0 and 5.0.1, another redditor suggested that I do a factory wipe. I haven't seen the problem recur yet, but it has only been a couple days. Because of this and other problems (random crashes), if I see any issue again, then I'll downgrade to 4.4.4. My typical uptime for that rel…

The same issue occurs on 4.4.4 (and other versions), so it's not specific to 5.0.1.
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