Dear Satya, Please fix your Microsoft Office 365 experience
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Dear Satya, Please fix your Microsoft Office 365 experience
1–10 of 17 posts
Re: Dear Satya, Please fix your Microsoft Office 365 experience
#2Hmm, my experience did not match this at all. Office 365 has been a joy to use. Really, just go to office.live.com (directly linked from office.microsoft.com if you start there) & sign in... You are prompted to create or upload a document similar to Google docs.
Re: Dear Satya, Please fix your Microsoft Office 365 experience
#3I started using outlook.com and related services about two years ago and loved it. Now that I'm on Office 365, I miss the simplicity of outlook.com.
On top of that, there was no upgrade path between the two products.
Re: Dear Satya, Please fix your Microsoft Office 365 experience
#4>>" Chief User Experience Officer"
Do big companies often run an army of UX people to be managed with a Chief UX title across products? Does any company already have it?
Re: Dear Satya, Please fix your Microsoft Office 365 experience
#5Well, I love Office 365. It has got very good UI interface which works perfectly well except few minor bugs.
Re: Dear Satya, Please fix your Microsoft Office 365 experience
#6Are there dedicated websites for Google Docs? We use Google Docs at work and just do everything through Google Drive web interface.
Likewise I'm a Office 365 subscriber at home, and I have Excel installed for password protected spreadsheets, but I do everything via One Drive... I wasn't even aware nor did I even think there was some dedicated web app for Office 365...
Re: Dear Satya, Please fix your Microsoft Office 365 experience
#7>>" Chief User Experience Officer" Do big companies often run an army of UX people to be managed with a Chief UX title across products? Does any company already have it?
The concept of Chief Customer Experience Officer is definitely growing. What I've seen is usually a director, rarely a VP, whose role is to drive a consistent experience across the various products, but it's a struggle as they rarely have the authority to force the collaboration required across various fiefdoms.
Re: Dear Satya, Please fix your Microsoft Office 365 experience
#8"Also, as one software developer to another, I’d recommend having a Chief User Experience Officer and make sure your user experience is adequately tested across the entire purchase and usage lifecycle, instead of in silos."
I fear that Microsoft, like most other large tech companies, has more User Experience designers, experts, and "officer"s than ever. They removed those things you struggled to find in order to make it "easier".
Re: Dear Satya, Please fix your Microsoft Office 365 experience
#9Hmm, my experience did not match this at all. Office 365 has been a joy to use. Really, just go to office.live.com (directly linked from office.microsoft.com if you start there) & sign in... You are prompted to create or upload a document similar to Google docs.
Good UX is about making it difficult or impossible to do the wrong thing and easy to do the right thing. Organizations shouldn't make you have to know all their different sites to be successful. So If I had known to go to office.microsoft.com as opposed to thinking I could go to microsoft.com, then that would have avoided a lot of initial frustration on my part, but I didn't and I think I'm like a lot of people who don't necessarily know about all the different Microsoft sites.
For Microsoft's sake, I hope I'm in the minority.
Re: Dear Satya, Please fix your Microsoft Office 365 experience
#10[deleted]