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Coca-Cola Disconnects Voice Mail at Headquarters

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Re: Coca-Cola Disconnects Voice Mail at Headquarters

#51
Any medium will create pseudo-communication. How many times did I get POed by endless email exchanges (particularly the "Thank you" kind). So the problem is pseudo-communication not the medium. I suspect that CC thing has more to do with time management than technology. The 100K/year mentioned probably refers to hardware and maintenance. Now if you factor in the wasted minutes you might get a different number.

Re: Coca-Cola Disconnects Voice Mail at Headquarters

#52

The first thing I do when I sit down at a new job is disconnect my landline or VoIP phone and put it in a drawer. HipChat, Skype chat, Email, text, or FB message, please. Voice is dead to me. I'm looking forward to the day when you can buy a SIM card from a cell carrier which offers only data and text, no voice call support. Also, am I the only one that is mildly disappointed that Coke's headquarters isn't shaped lik…

When you look to their strengths, Coca Cola is a logistics company.

Probably the largest and most sophisticated in the world.

1.7 billions coca cola beverages are consumed every single day.

Coca cola carries more than 3,500 SKUs

There are 33 non-alcoholic brands that generate over $1 billion in annual revenue. Coca-Cola owns 15 of them.

-David

Re: Coca-Cola Disconnects Voice Mail at Headquarters

#53

Voicemail is dead, and it's because of the significant minority that leave giant messages, as well as anybody you never met who "just wanted to touch base with you". It's a shame too, because there are times and topics for which texting/emailing is an incorrect alternative. Unfortunately people don't realize the 3rd rule of Dr. Luther Waxling: "Just because it happened to you doesn't make it interesting" (at 1:24 htt…

I agree: when I leave a message it is always: my name, phone number, 5-word why I'm calling. Then occasionally: long message to save a call back, preceded by "you can just call me back and ignore the rest, or here's the summary blah blah." I'd skip leaving my phone number but I figure anyone who listens to voice mail might not have the number available :-)

Re: Coca-Cola Disconnects Voice Mail at Headquarters

#54

I'm a bit bemused by all of the voicemail hate on here. I'm 42, so I feel I'm in the area between those that hate phone calls (younger, in general) and those that hate texting (older, in general). I enjoy being reachable by people (family, clients, employees, etc.) and I don't want them to have an obstacle to sending me a message. Certainly voicemail is an annoyance but it's also often the best option. Just last nigh…

Anxiety? Maybe. But possibly just annoyance?

Re: Coca-Cola Disconnects Voice Mail at Headquarters

#56

I'm a bit bemused by all of the voicemail hate on here. I'm 42, so I feel I'm in the area between those that hate phone calls (younger, in general) and those that hate texting (older, in general). I enjoy being reachable by people (family, clients, employees, etc.) and I don't want them to have an obstacle to sending me a message. Certainly voicemail is an annoyance but it's also often the best option. Just last nigh…

personally, i find the absence of feedback when talking to the voicemail to be a little unsettling. I have trouble expressing my thoughts when leaving a voicemail, and I usually ends up texting the person instead.

I'm 28 btw

Re: Coca-Cola Disconnects Voice Mail at Headquarters

#58
post #5

Earlier quoted context omitted.

voice mail is asynchronous for the person sending it, but it's somewhat synchronous when you're on the receiving end: you cannot skip through the boring parts right to the interesting content, you have to linearly listen to the entire message. I think this is the biggest problem with voicemail. If all voicemail could turn speech into text, and it would end up in your e-mail inbox or "voice mail" app on your phone, we…

> you have to linearly listen to the entire message. I think this is the biggest problem with voicemail. I am imagining an AI layer which can skip over parts of video//voice messages for you, giving you the content you want.

the first part is to get the content (including boring parts) right every time, and alas I think speech-to-text commercial software is still not there yet for speech where the person isn't explicitly talking to be listened to by a computer (check Youtube captions for a good laugh).

Re: Coca-Cola Disconnects Voice Mail at Headquarters

#59

I recommend using Google Voice as your voicemail service, in that it converts voicemails to text messages. They're often garbled text messages, but it's enough context to decide how to respond.

It also makes dealing with voicemail a great deal better. I despise voicemail at my work because I have to call a number, listen to the message and clear it to make my phone stop blinking. On my cell phone it just pops up as a text message, I can read most of it to get the gist and clear the notification easily.

Re: Coca-Cola Disconnects Voice Mail at Headquarters

#60

I'm a bit bemused by all of the voicemail hate on here. I'm 42, so I feel I'm in the area between those that hate phone calls (younger, in general) and those that hate texting (older, in general). I enjoy being reachable by people (family, clients, employees, etc.) and I don't want them to have an obstacle to sending me a message. Certainly voicemail is an annoyance but it's also often the best option. Just last nigh…

90% of the time when I call, I know there are alternative methods to reach my contact (either a mobile number if I calling a desk or vice-versa, or email, or if I know it's a work mobile, I'll freely SMS my contact)

Leaving a voicemail is a last ditch effort, that often results in some feeling of action being taken on my part, that could very well sit un-listened for weeks or forever. I try very hard to not leave voicemail without essentially transcribing what I left as an email as well.

It's a trap.

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