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Coca-Cola Disconnects Voice Mail at Headquarters

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Re: Coca-Cola Disconnects Voice Mail at Headquarters

#41
post #28

Is voice mail recording device at home still popular in US? Often seen in US movies but such device has never caught on in Singapore/Malaysia.

I suspect they're increasingly rare. Even for those who want voicemail, it's increasingly bundled as part of voice plans rather than requiring a dedicated voicemail device at the receiving end.

Re: Coca-Cola Disconnects Voice Mail at Headquarters

#43

I think this makes a lot of sense for a business. Sadly, I still get occasional but important personal communication via phone calls and voicemail, where otherwise I would not be able to get it. Specifiaclly, doctor's offices don't use SMS or email. Their alternative is snail mail. Another source is random one offs such as the oil delivery guy confirming my delivery, or a relative trying to get directions to my house…

All of our doctors contact us through email. I think they use Epic, and we get all of our test results, appointment reminders, etc. there. With health care regulations forcing electronic records, we'll probably see more of this.

Re: Coca-Cola Disconnects Voice Mail at Headquarters

#44
post #33

Earlier quoted context omitted.

But they have a trademark on the bottle design.

But the person he was responding to wrote "coke can" not "coke bottle."

That's true, and I responded to a comment that even included the phrase "trademarked bottles." I simply wanted to point out that Coca Cola owns more than the formula.

That's not to suggest that I would want to work in a building shaped like a bottle, a can, a newspaper, toilet bowl cleaner, or anything other than a building.

Re: Coca-Cola Disconnects Voice Mail at Headquarters

#45
I'm a bit bemused by all of the voicemail hate on here. I'm 42, so I feel I'm in the area between those that hate phone calls (younger, in general) and those that hate texting (older, in general). I enjoy being reachable by people (family, clients, employees, etc.) and I don't want them to have an obstacle to sending me a message. Certainly voicemail is an annoyance but it's also often the best option. Just last night I was driving to the hospital to visit a friend and called another friend to let him know the status of my sick friend. I left a voicemail and it was the best solution.

I've noticed that the texting only generation seems to have anxiety about making or receiving phone calls and the real-time conversation that requires. I think some of the voicemail hate is just a reaction to that discomfort.

Re: Coca-Cola Disconnects Voice Mail at Headquarters

#46

I think this makes a lot of sense for a business. Sadly, I still get occasional but important personal communication via phone calls and voicemail, where otherwise I would not be able to get it. Specifiaclly, doctor's offices don't use SMS or email. Their alternative is snail mail. Another source is random one offs such as the oil delivery guy confirming my delivery, or a relative trying to get directions to my house…

All of our doctors contact us through email. I think they use Epic, and we get all of our test results, appointment reminders, etc. there. With health care regulations forcing electronic records, we'll probably see more of this.

It's tricky with HIPAA, given that emailing almost anything interesting is a violation, since they can't control whether your email provider discloses it or not.

The right way to do it is to email people and inform them that a secure system has Very Important Information for them and that they should sign in using pre-arranged credentials to check it. Even that email can be a HIPAA violation if you do it wrong -- for example, "Hiya Jane Smith, Dr. Foo OBGYN has important information for you" has been held to be a violation since Foo should have reasonably anticipated that some patients would be living with family and sharing email with them and disclosing a non-minor's pregnancy/etc to their parents without their consent is a per se violation.

Ditto putting similar information into voicemails / SMSes / etc. Technical violations of the rules are rampant and enforcement actions are comparatively rare, particularly at smaller medical providers.

Re: Coca-Cola Disconnects Voice Mail at Headquarters

#47

I lived in the US and currently in Brazil, so it's great to see two different aspects of the "voice mail culture". Before cell phones were introduced here, almost every one in middle class had someone bring them an answering machine. When cell phones started showing up, thou, people didn't use voice mails that much. Today, when you wanna talk to someone and they're not available, you just leave a text or a WhatsApp m…

I believe part of it is that in Brazil, at least for cell phones, only the caller pays, not the receiver of the call as well (as is the case in the US). It's pretty common to leave a short message of the form "call me back", or just a missed call - a longer message wastes your minutes.

Re: Coca-Cola Disconnects Voice Mail at Headquarters

#48

The first thing I do when I sit down at a new job is disconnect my landline or VoIP phone and put it in a drawer. HipChat, Skype chat, Email, text, or FB message, please. Voice is dead to me. I'm looking forward to the day when you can buy a SIM card from a cell carrier which offers only data and text, no voice call support. Also, am I the only one that is mildly disappointed that Coke's headquarters isn't shaped lik…

> I'm looking forward to the day when you can buy a SIM card from a cell carrier which offers only data and text, no voice call support. You can get these now. Get an LTE USB stick sim and add a $10 text package to it. You can add voice as well, but why bother.

T Mobile actually sells service for $30/mo that includes unlimited data and texting with only 100 minutes a month of voice. That service is basically designed for data only.

Re: Coca-Cola Disconnects Voice Mail at Headquarters

#50
post #24

The first thing I do when I sit down at a new job is disconnect my landline or VoIP phone and put it in a drawer. HipChat, Skype chat, Email, text, or FB message, please. Voice is dead to me. I'm looking forward to the day when you can buy a SIM card from a cell carrier which offers only data and text, no voice call support. Also, am I the only one that is mildly disappointed that Coke's headquarters isn't shaped lik…

> Also, am I the only one that is mildly disappointed that Coke's headquarters isn't shaped like a huge Coke can? This is absolutely ridiculous. Do you expect Subway's headquarters to be shaped like a cold-cut sandwich? In all seriousness, The Coca-Cola Company produces and distributes only their syrup concentrate to franchisees, whom bottle it for sale. Yes they have a subsidiary which oversees North American produc…

Well I have't the faintest desire to work for Oracle but their decision to make their building look like (old-style, enterprise) disk drives does redeem them slightly IMHO.

What's wrong with a bit of whimsy and/or promoting a bit of esprit du corps? And in a F500 consumer company, if you can make something iconic always be used as a stock photo in articles about your business, sector, or region, it probably is a bonus.

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