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Show HN: HotelSaver – Save money on your existing hotel reservations

hotelsaver.io

21–30 of 32 posts

Re: Show HN: HotelSaver – Save money on your existing hotel reservations

#21

Tingo.com does the same thing but doesn't have a $20 fee

Tingo automatically rebooks at the lower rate when found but the downside is they are only looking at their own supply and rates. I'm hoping that HotelSaver is looking across multiple suppliers/sources to find savings in case there's a sale only on x site, etc.

Re: Show HN: HotelSaver – Save money on your existing hotel reservations

#22
post #5

I think this is a great idea, and it would be a no-brainer for me to pay if you only charged when you save me money. I think customers (thinking of myself) have a huge aversion to paying money for nothing, in the event there isn't a better deal. If there's any chance I am going to pay for a service that returns no value, I am going to be hesitant. Part of the problem is I didn't see any "success rate" metric, so I do…

Exactly. This was awesome until it asked me to pay $19 without any guarantee of success.

Why can't technology automate this to make your cost basically $0? Maybe right now you're doing things that don't scale...but don't test your business model on that, test on what it will become.

Re: Show HN: HotelSaver – Save money on your existing hotel reservations

#23
post #5

I think this is a great idea, and it would be a no-brainer for me to pay if you only charged when you save me money. I think customers (thinking of myself) have a huge aversion to paying money for nothing, in the event there isn't a better deal. If there's any chance I am going to pay for a service that returns no value, I am going to be hesitant. Part of the problem is I didn't see any "success rate" metric, so I do…

I completely agree. My wife and I would love and absolutely use something like this. If the service is passively checking for lower rates then I should only pay if it is successful at doing so.

Re: Show HN: HotelSaver – Save money on your existing hotel reservations

#24
post #5

I think this is a great idea, and it would be a no-brainer for me to pay if you only charged when you save me money. I think customers (thinking of myself) have a huge aversion to paying money for nothing, in the event there isn't a better deal. If there's any chance I am going to pay for a service that returns no value, I am going to be hesitant. Part of the problem is I didn't see any "success rate" metric, so I do…

I recently read a discussion of evaluating unsolicited vendor proposals that are supposed to save you money, by making the vendor take on the risk.

For example, say a company promises that by using their product, you'll save $500 per month, for an initial investment of $5,000. Only take them up if they're willing to front the initial cost and pay themselves back with the savings, or at the very least guarantee the savings.

This will quickly show you how much confidence the vender hasin their claims of savings.

HotelSaver's pricing model screams, "We're not confident we can offer you any savings."

If you're not confident enough in your skills or business model to risk $20 worth of effort on my behalf, why should I be confident enough to risk $20 on your skills and business model?

My guess is that there's a wide variation in available savings, depending on things like how far in advance the hotel is booked, where it's booked, what hotel/chain the booking is at. While you might need some manual effort to find the best deal possible, I'll bet you could filter out "good" vs. "bad" prospects pretty quickly in a completely automated manner.

For example, someone submits a reservation that's 40% below average rates for a stay in a week, at a hotel that doesn't typically price match? It should be possible to develop an automated system that says, "Sorry, we can't offer any savings on this reservation." Your staff doesn't spend any time, and your customer doesn't spend any money.

Someone on the other hand submits a reservation at 10% above average rates at a hotel in 4 months? You can fairly safely take that bet and save them some money.

Find a pricing model that lets you do this. Maybe it's a percentage of the savings, maybe a flat-fee that's refunded if you can't save them more than the fee. Maybe it's something else. Either way, you need to show your customers that you're confident in your ability to save them money.

Another great service would be automated re-booking. Partner with a service like FancyHands, so that you can call and request price-matches/adjustments for your customers. For people like me that hate picking up the phone, it'd be a huge benefit. It would also let you verify/confirm the savings.

Re: Show HN: HotelSaver – Save money on your existing hotel reservations

#25
post #5

I think this is a great idea, and it would be a no-brainer for me to pay if you only charged when you save me money. I think customers (thinking of myself) have a huge aversion to paying money for nothing, in the event there isn't a better deal. If there's any chance I am going to pay for a service that returns no value, I am going to be hesitant. Part of the problem is I didn't see any "success rate" metric, so I do…

I recently read a discussion of evaluating unsolicited vendor proposals that are supposed to save you money, by making the vendor take on the risk. For example, say a company promises that by using their product, you'll save $500 per month, for an initial investment of $5,000. Only take them up if they're willing to front the initial cost and pay themselves back with the savings, or at the very least guarantee the sa…

This is patio11 level of advice. Kudos!

Re: Show HN: HotelSaver – Save money on your existing hotel reservations

#27
Thanks guys for all the feedback. Didn't want associate this with a specific comment but here is what we're hearing:

* Look at how to make this a risk free opportunity, money back guarantee, etc.

* Play with pricing, percentage of amount saved vs flat fee. Our biggest worry with that is trying to get someone to pay later on. As right now we aren't rebooking it, if we sent you an alert "go rebook on XYZ.com and save 500 bucks" we have no way to force you to rebook or verify if you actually got the deal we found.

We'll definitely be taking in all the feedback here and hopefully trying to work it all into the next version of this.

Re: Show HN: HotelSaver – Save money on your existing hotel reservations

#28
post #5

I think this is a great idea, and it would be a no-brainer for me to pay if you only charged when you save me money. I think customers (thinking of myself) have a huge aversion to paying money for nothing, in the event there isn't a better deal. If there's any chance I am going to pay for a service that returns no value, I am going to be hesitant. Part of the problem is I didn't see any "success rate" metric, so I do…

I recently read a discussion of evaluating unsolicited vendor proposals that are supposed to save you money, by making the vendor take on the risk. For example, say a company promises that by using their product, you'll save $500 per month, for an initial investment of $5,000. Only take them up if they're willing to front the initial cost and pay themselves back with the savings, or at the very least guarantee the sa…

Great advice on weeding out the ones we won't be able to find savings early so we don't waste time!

Rebooking is on the roadmap just wanted to get the first version out and see if there was interest in this type of product.

Re: Show HN: HotelSaver – Save money on your existing hotel reservations

#29

Tingo.com does the same thing but doesn't have a $20 fee

We saw this before, but we're not tied to a specific data source or affiliation. We're hoping that by having a broader range of sources, we'll be able to find more savings.

Also - I haven't used Tingo.com specifically in the past, but I haven't had much success in sites which say "book with us and if others book lower you can get a refund." Have you had good experiences with Tingo?

Re: Show HN: HotelSaver – Save money on your existing hotel reservations

#30
post #5

I think this is a great idea, and it would be a no-brainer for me to pay if you only charged when you save me money. I think customers (thinking of myself) have a huge aversion to paying money for nothing, in the event there isn't a better deal. If there's any chance I am going to pay for a service that returns no value, I am going to be hesitant. Part of the problem is I didn't see any "success rate" metric, so I do…

No "success rate", no free trial, no money-back guarantee. To build trust, you need to sacrifice. This concept makes no initial sacrifices, and comes off frankly smelling like a bad deal at best, and a scam at worst.

I travel a lot for work, and I often keep tabs on hotel rates for colleagues who may join me last minute. I've rarely seen rates go down as I get closer to my stay.

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