Earlier quoted context omitted.
Is Mozilla really a "top-notch team", though? When I look at their track record, it's not what I'd expect from a top-notch team: * They've alienated many Firefox users thanks to many bad UI changes. They've continued to do this even after the users have strenuously objected to these unwanted changes. Firefox's share of the market has thus dropped from 35% to probably sub-10% these days. * Many of the remaining Firefo…
I have no particular love for Mozilla (no more than any other corporation), but your points all seem facile. 1) Regardless of whether anyone thinks Firefox's UI changes have been for the better, it's not possible to alienate Firefox users via UI changes because Firefox still offers the most customizable UI of any browser you've heard of. What are users going to say? "Damn you Mozilla, you made your browser look just…
In other words, personally, you are incorrect. FF no longer "still offers the most customizable UI of any browser you've heard of". (Simple enough: FF removed options that PM kept. Hence, FF is not more customizable than PM.)