Earlier quoted context omitted.
I think one of the most important points in the article is that forcing people to take vacation, and encouraging them to be completely unavailable, means that the company must learn how to survive the absence of a team member. It forces you to reduce the bus-factor, and this is critical. I ask my team members to take at least 20 days off per year (we also have an unlimited vacation policy) and I'll be using this argu…
How do you do this without creating a bloated organization? For example if you have 20 team members and expect for 2 to be gone for some kind of vacation at any point. When all are at work you have a 10% inefficiency. I wonder if it would be more effective to have have stretches of intense work (4-6 months) with long rest periods (1-3 months) between. This would minimize the operational switching frequency, though it…
Smart people don't exploit systems operating at their absolute limits.