Why use humans? People can decide if your navigation is intuitive. They can decide if your page looks like crap. If 230,000 people are searching for "coconut oil" per month (actual numbers) then it's worth having an intern spend 15 minutes to make sure page 1 of "coconut oil" looks right.
Google can afford that. They need a human to decide if the "user experience" is actually good vs. disallowing the back button and forcing the browser to crash, which is how I suppose you could fake a "time on site" metric if this was just an algorithmic problem.
Google is now more like playing Zork. You type "Go North" like 10 million other people before you typed "Go North" and Google has already crafted that experience you'll find in next room. (Which makes me wonder, do they score how boring you are based on predictability?) This is becoming more and more obvious over time as a search for "calculator" shows you an actual calculator that a human at Google created. That's not an algorithmic response.
Similarly, I see that human touch coming more into play with voice recognition, Google Glass, Siri, etc. Call that "AI" or whatever. You ask Google a question and Google has already sculpted a slick answer based on tons of testing. That's how I see Google as a search engine now. Part of the crawling is interesting (recognizing objects in photos?) but I think human reviews of all the important websites and SERPs, that's harder for a competitor to reproduce.