21–30 of 72 posts
Hopefully they take some of that money and try processing payments other than credit cards. I really wanted to use them, but I have old school customers who want to pay me with a physical check sometimes.
Any idea what they plan on using this money for? Having just raised $80M in January what could they need another $70M for?
That said, we've generally erred towards raising less rather than more -- most companies raise much more money than this in multi-billion valuation dollar rounds.
In my experience Stripe has very poor customer service. Hopefully they spend some of this money in that department. Trying to talk back and forth through e-mail because they won't give me a number to call about sales trying to get a lower rate because my volume of sales is greater than $80k+ monthly, waiting 24+ hours on average for a reply and even 72+ hours on one occasion, finally gave up on them and went with ano…
I'm very sorry about that! The support team has expanded a lot this year; we're working on it. Feel free to email me directly if I can ever help -- patrick@stripe.com.
It seems churlish to keep pointing this out, but (assuming the investment is consistent with the typical Silicon Valley practice), it is just not true that this investment, or any participant, has now valued the company at $3.5 billion. Stripe has sold the investors a new round of senior preferred shares (again, making assumptions). These shares carry various bells and whistles whose terms we don't know -- but probab…
Any idea what they plan on using this money for? Having just raised $80M in January what could they need another $70M for?
Since we don't know, we can speculate. One, they are expecting that it will become difficult to raise money in the future and they are not yet profitable. That implies they do not see an IPO in their future. Two, they have been doing this a long time and some of their early investors/execs want a bit of liquidity, and since they haven't (or can't) offer shares to the public, they are using a private markets to provid…
:-)
Any idea what they plan on using this money for? Having just raised $80M in January what could they need another $70M for?
The article states: "The company is still sitting on much of what it raised in January, but it wanted to "err on the side of being really well-capitalised" in case markets cool down, Mr Collison said."
Hopefully they take some of that money and try processing payments other than credit cards. I really wanted to use them, but I have old school customers who want to pay me with a physical check sometimes.
Yup, we're working on a number of other payment methods. (We have ACH charges in beta -- let me know if you'd like access. patrick@stripe.com.)
In my experience Stripe has very poor customer service. Hopefully they spend some of this money in that department. Trying to talk back and forth through e-mail because they won't give me a number to call about sales trying to get a lower rate because my volume of sales is greater than $80k+ monthly, waiting 24+ hours on average for a reply and even 72+ hours on one occasion, finally gave up on them and went with ano…
I'm very sorry about that! The support team has expanded a lot this year; we're working on it. Feel free to email me directly if I can ever help -- patrick@stripe.com.
He says he is happy with the t-shirts and stuff that he have received, but it would be nice with a more direct route to actual employees.