My website, my webapplication for member management + my clients are down :s, i really don't like this...
Didn't receive any calls yet, but i don't think that will take long.
Microsoft Azure Outage
61–70 of 178 posts
Re: Microsoft Azure Outage
#62I run a site that monitors cloud service availability. Based on VMs and Blob storage containers I maintain and monitor, the outage affected every US Azure region with 1-2 hours of downtime: https://cloudharmony.com/status-for-azure
Wow, comparing that to AWS is staggering!
Re: Microsoft Azure Outage
#63So, the worst part about this is that zero communication has come out of Microsoft - we first started seeing issues on Sunday and filed a ticked, had an open ticket while this larger outage happened, and haven't gotten a single email saying there's an outage. I found out about it from, sigh, buzzfeed.
Question - are AWS or GCE better at proactively messaging when there's an outage?
Re: Microsoft Azure Outage
#64I feel like an idiot. MS featured my Azure startup today, quoting me about overall stability etc (which has been the case for us, until today). They then proceeded to go down, taking all our production systems with them. (yes we do have AWS, too) Sigh.
Microsoft, you've got to be kidding me. Just tried opening a billing ticket, completed the forms in detail, attached screenshots, clicked Submit... 'Unable to Submit Request We are unable to complete the incident submission process at this time. Please refer to this page for phone numbers to call for Azure support.'
They should run their support system on AWS since they're likely to get a lot of ticket requests if Azure is down. :)
Re: Microsoft Azure Outage
#65Microsoft are refusing to help us with our downed servers because we don't have a support contract. The outage is their issue not ours!!
Re: Microsoft Azure Outage
#66So, the worst part about this is that zero communication has come out of Microsoft - we first started seeing issues on Sunday and filed a ticked, had an open ticket while this larger outage happened, and haven't gotten a single email saying there's an outage. I found out about it from, sigh, buzzfeed. Question - are AWS or GCE better at proactively messaging when there's an outage?
I've never ever received a message from AWS when they've had outages that have been affected us significantly. On the contrary, there's been multiple cases where we've experienced issues, contacted them and it's taken a few hours before they realize they're actually having infrastructure problems. Many of these don't even get an entry on their service status pages. So there's still a lot of room for improvement on AWS's side of things as well.
Re: Microsoft Azure Outage
#67The postmortem for this should make for a good read. How does storage go down in eleven regions at once?
Just apply same buggy network patch to all DCs at once? They use software networking so causing something like this should be easy. Or mess up network routing for *.blob.core.windows.net which pretty much all of Azure relies on.
Isn't applying the same patch everywhere at once a major anti-pattern?
Re: Microsoft Azure Outage
#68That status table with all the randomly located green checks is painful to look at... I guess a green check in the 'Global' column implies a green check in all location specific columns? But what about all the rows which have no Global green check, but most columns are still empty? Are those regions where the service is not deployed? Can we gray out those boxes or something if they are 'N/A'? Also, funny if you try t…
Running Chrome 38.0.2125.111 m, zoomed out row headers look fine
Re: Microsoft Azure Outage
#69Regretting the decision to go with Azure. Talk about terrible timing. We have media outlets interested in our site, we send info and the site is dead. Talk about a crap first impression.
It is totally frustrating, but at the end of the day similar outages happen with all cloud providers.
Looks like Azure has been down more hours in the past week than AWS has been down all year.
Re: Microsoft Azure Outage
#70Every time this happens, ask yourself... Are you outage-proof? Do you have a rational reason to believe that internally-managed infrastructure would never have a problem like this?