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Ask HN: Bootstrapped business is good but slow growth. Should I raise money?

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Re: Ask HN: Bootstrapped business is good but slow growth. Should I raise money?

#11

Why not hire and train a part time person (or friend) that can help cover demo's and help you grow a little faster and stay bootstrapped. It would mean that you would need to add more customers before you can go full time but it is a way to stay bootstrapped and not take others money. You could even pay this person per lead closure, so for every client they get signed up you pay them $200 (or $400 whatever). You coul…

Excellent points. I already have a detailed video demo of the app and quite a few marketing materials. In fact, the videos are the reasons I get a lot of inquiries because people love it. For existing clients, I have a lot of training materials in the form of videos and FAQs as well that they can go through. In fact, that is the first thing I ask them to do when they signup. That keeps the number of support tickets m…

No judgement here, I am right there with you. I live on the east coast and have a wife, 3 kids and all the expenses that go with the family too. So I get it. And you should really be thrilled you have done so well, that is totally awesome.

Video's are awesome and seem to really help. Glad they are already working well for you.

To your other point, I have trained my wife to handle our non-automated billed clients and I have outsourced all the other details like Accounting etc. It is amazing how much that frees up time and really does not cost much at all. I also use an online accounting system that is integrated to our products/services so that when a client purchases it is automatically added to the accounting system and so it removes the need to do bookings etc. The accountant than picks it up from there and does their thing and keeps everything straight for me. If you haven't already done that it may be worth your while to go there. Since you are using Wordpress there are existing integrations to QuickBooks, even if you don't use it for accounting today it might be worth moving to it and buying one of the plug-ins for like $100.

We just built a subscription service website for a client (they do online training with videos and quizzes) and they wanted it in Wordpress, so we utilized Woocommerce, Paid Membership Pro and a QuickBooks plugin that basically allowed us to write a very small amount of code (for that part) but let them have a fully integrated solution from signup to purchase to accounting. Just a point, not an endorsement for any of those products, but damn it works and it was way cheaper than a fully custom solution for them.

Lastly as to hiring someone, since you are in a more expensive part of the country, you could train/hire someone in say the Southeast or mid-west where salaries are a bit lower. Also, if you don't need a developer type to do the demo's, then you can likely find someone for a pretty reasonable rate to help you get people signed up.

Re: Ask HN: Bootstrapped business is good but slow growth. Should I raise money?

#12
post #9

Are you me?! Wow this described my situation exactly . Same revenue, same costs, same lifestage (2 kids, mtg), same high paying job, etc. I've found some ways to make the process even more self-serve than it already is, maybe we can compare notes?

wow. That is a coincidence. But every word is true :) How long you been doing this ? And yes, would love to share notes. How to contact you ?

2.5 years. Yeah I think I could be at $1mm ARR in 3-4 years if I was full-time. I'm just too risk averse to make the jump from my current gig.

I've tried hiring a full-time salesperson to grow the business, but it's just really hard to find the right person.

[edit] email me at my HNusername at google's mail service.

Re: Ask HN: Bootstrapped business is good but slow growth. Should I raise money?

#13
I wouldn't take funding . . . stay bootstrapped . . . sounds like you're growing things nicely . . .

You're making enough you could hire an assistant to handle some of the support, inquiries, billing/accounting so you can focus on demo's and growing . . . support would probably be the first thing to outsource . . . setup a google doc outlining typical questions/responses . . . so it's pretty straight forward and have them send something more complex on to you to handle . . .

That will free up some time for demos, etc.

You might get a bump from conversion optimization, reducing churn, etc . . .

Could you go to 4 days per week at your day job . . .

Start doing one demo call over lunch a few times per week . . .

I think there are lots of less expensive ways to gain more time/revenue vs. losing equity.

Good luck scaling your SaaS.

Re: Ask HN: Bootstrapped business is good but slow growth. Should I raise money?

#14
pertinant quote from Mike Taber of singlefounder.com

>Great, I’ve built a bunch of systems… Now What?

>You have one job left: Fire yourself.

>That’s right. Once you’ve built the process and have tested it to be sure a) it’s doing what it’s supposed to and b) has a feedback loop that lets you monitor it’s progress, you need to fire yourself from executing that process. Outsource it, hire someone part-time, hire an employee, use a virtual assistant, automate it with code, etc. Whatever the case may be.

>If a process you’ve developed is functioning properly, then as the business owner, you probably shouldn’t be doing it.

>Your job is not to build products. Your job is to build systems.

>That’s how profitable companies are built.

Re: Ask HN: Bootstrapped business is good but slow growth. Should I raise money?

#15

Why not hire and train a part time person (or friend) that can help cover demo's and help you grow a little faster and stay bootstrapped. It would mean that you would need to add more customers before you can go full time but it is a way to stay bootstrapped and not take others money. You could even pay this person per lead closure, so for every client they get signed up you pay them $200 (or $400 whatever). You coul…

>In the end, raising money takes way more time and effort than you initially think

agreed. Some investors can be needier than your neediest customer, and worst case, you can always fire a needy customer...

Re: Ask HN: Bootstrapped business is good but slow growth. Should I raise money?

#16
Not sure if you're talking about scaling to a $10MM exit or $10MM in annual revenue or what exactly in 7-10 years, but that sounds to me like too little too long for a knowledgeable SaaS investor to invest in - they're looking for something that has the potential to be at least an order of magnitude larger.

That suggests to me that either a) you're not going to be able to raise in the end, which is bad because you're wasting time, or b) you are going to be able to raise but only from unsophisticated investors with unrealistic expectations, which is a hell of a lot worse.

It would be a real shame to give up a lot of control and attach yourself permanently to unsophisticated investors with unrealistic expectations - just so you can quit your job a few months sooner.

If I were you, and if I really thought my business' potential was $10MM in revenue in 7-10 years, I'd gut it out and do what I needed to in order to continue to bootstrap until I could safely quit. You've got the potential for a great personal outcome - if you can just keep it personal.

Re: Ask HN: Bootstrapped business is good but slow growth. Should I raise money?

#17
post #4

First, congratulations. And good on you for not putting the cart before the horse (quitting before having revenue). Could you hire an employee, part-time, using the revenue you are currently bringing in?

Thx. Very difficult to hire someone locally. I am in NYC area and with my profits before taxes being 5K (give or take), I doubt I can find someone even part time here in the US. I could go offshore but I dont' want to because of timezone and communication gap issues. I know this because my current freelancer even though good, is offshore and I am not able to drive things forward with him as smoothly as I want to. Btw…

$3k plus commission surely isn't out of the question for a part time salary, even in NYC? Not everyone is stuck with your costs of living.

A salesperson with connections in the relevant industry might even consider doing it for commission plus vesting equity only with those numbers.

If you feel that it's a business that needs a big development investment or push by a sales team to fully realise its potential or stave off competition then by all means go for a significant level of funding, but it would be a shame to give up control of your business for just enough angel money to look after your living costs after you've done the hard bit of getting nearly there

Re: Ask HN: Bootstrapped business is good but slow growth. Should I raise money?

#18

pertinant quote from Mike Taber of singlefounder.com >Great, I’ve built a bunch of systems… Now What? >You have one job left: Fire yourself. >That’s right. Once you’ve built the process and have tested it to be sure a) it’s doing what it’s supposed to and b) has a feedback loop that lets you monitor it’s progress, you need to fire yourself from executing that process. Outsource it, hire someone part-time, hire an emp…

thx for your answer. Makes sense.

Re: Ask HN: Bootstrapped business is good but slow growth. Should I raise money?

#19
post #4

First, congratulations. And good on you for not putting the cart before the horse (quitting before having revenue). Could you hire an employee, part-time, using the revenue you are currently bringing in?

Thx. Very difficult to hire someone locally. I am in NYC area and with my profits before taxes being 5K (give or take), I doubt I can find someone even part time here in the US. I could go offshore but I dont' want to because of timezone and communication gap issues. I know this because my current freelancer even though good, is offshore and I am not able to drive things forward with him as smoothly as I want to. Btw…

Hey, I'm a C# mvc dev looking for cool stuff to build. Email me erasrz at Google's mail if you need help with this thing. Cheers
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