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Amazon Echo

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Re: Amazon Echo

#241
post #192

To everyone worried about privacy: We all trust our e-mail to be stored in the cloud, we store sensitive files etc on services like dropbox, we trust that our operating systems aren't collecting/sending data, etc. You're already using and relying upon MANY services with the ability (if they really wanted to) to steal TONS of private information from you. It all comes down to trust. But don't pretend like this opens u…

We all trust our e-mail to be stored in the cloud.

A lot of people have their own elaborate personal mail setups.

we store sensitive files etc on services like dropbox

A lot of people do not, and it is absolutely trivial not to (unlike say, being totally independent of webmail providers).

we trust that our operating systems aren't collecting/sending data

Trust is not created equal. For example, it is not a stretch at all for someone to think that OpenBSD is more trustworthy than Windows when it comes to security and privacy, and to sleep well at night with reasonable confidence as to the validity of that assertion.

Re: Amazon Echo

#242
post #232
post #194

Earlier quoted context omitted.

What you are saying is technologically correct, possible and prevalent but I couldn't find Amazon saying it anywhere on their page. Can you point me to the part where Amazon says nothing is ever stored/transmitted unless "Alexa" is spoken?

I noticed that your profile mentioned "recording engineer" so maybe some concrete numbers related to digital audio technology will put boundaries on plausible scenarios. We assume either of 2 engineering designs: (#1) the trigger word "Alexa" is detected within an embedded chip . The DSP (digital signal processing) intelligence for analyzing sound waveforms is inside the device. Therefore, the words spoken after "Ale…

This reminds me of the (just as insane) concerns that people had about Microsoft's Xbox One Kinect being likened to a 1984 telescreen. I crunched some numbers like you just did - back when the One came with a Kinect and had to be online to work, the numbers worked out to something like exabytes of data that would be getting streamed to Microsoft, every single day.

You think the ISP's are cheesed off at Netflix? You haven't seen anything yet. The screaming from a non-trivial portion of their customers suddenly uploading multiple gigabytes of data per day would be deafening.

Sarcasm aside, anyone who thinks that this is seriously some kind of government listening device needs to up their medication. The number of insane assumption that have to be made for this to be plausible are:

* This is a listening device, live transmitting everything you say, when it would be more economical to listen for a codeword on chip. (Amazon is wasting money because they are not a corporate enterprise, and we all know how much companies love spending money they don't need to)

* That the data being transmitted is being stored for long term periods of time (Amazon is wasting money on storage when it makes more sense to just process commands)

* That that literally nobody actually notices the data stream going to Amazon servers when not in active use. (Not bloody likely)

* That ISPs will not flip their collective shit at the data usage should this catch on (Hello? Netflix? And that's a company whose business is transmitting large quantities of hard to compress data.)

* That customers won't notice this data usage when their next bill comes in or when their shitty connections get saturated by the upstream

* That the sorry state of connectivity in the USA (especially with regard to upload/download asymmetry) doesn't render the entire exercise meaningless from a surveillance standpoint even if we ignore every other point above

* That the outrage angle once these things that are never noticed are noticed wouldn't be played up in the media

Fucking. Seriously?

If I were a high level NSA guy, and this was the plan that was brought before me? I'd fire the guy for rank incompetence.

Re: Amazon Echo

#243
post #140

Earlier quoted context omitted.

Can I, as a consumer that hypothetically owns one of these, control the software that is running on it?

Can you, as a consumer control the baseband on your cellphone?

In practice, "No." to both. Which suggests that you are far more confident than you should be.

Amazon publishes the leadership principles that they demand their employees aspire to: http://www.amazon.com/Values-Careers-Homepage/b?node=2393650...

Look over those for a moment. Assume for the moment that Amazon engineers and their management take them seriously.

When Amazon employees working on this project raised concerns about privacy, do you think that they were berated? Or do you think that they were heard out? The sort of attitude that you have towards these concerns is exactly what so many people fear. It is part of the reason those guideline principles were created.

Re: Amazon Echo

#244

This "internet-of-things" trend coincides unfortunately with the "dragnet surveillance" trend. With every new product launch from a "cloud company," I increasingly feel as if I'm reading the tombstone of modern society. The selling point behind these devices is convenience, but at the cost of security. I don't think I need to explain to HN why an always-on, internet connected voice recording device is something to ke…

"You have zero privacy anyway. Get over it." - Scott McNealy

Re: Amazon Echo

#245
I had been following the AI research of the Big Four ... but I did not see this one coming. That's pretty sneaky :-)

At this point, the technologies related to personal AIs seem to be fragmenting, similarly to when the sewing machines were being developed back in the mid-1850s. I will be interesting if it follows it through to the endgame, when patent owners come together into a patent pool and create a personal AI device that will change many things.

Re: Amazon Echo

#246

Earlier quoted context omitted.

If you have a smartphone with Siri or the equiv app on it (Android, Windows) your device is already 'always listening.' I fail to see the difference. People carry around a GPS tracking device with a mic and camera built-in. They use it to post their entire lives on social networks. And they're worried about privacy. Hilarious.

I don't care about my location information, I don't use social networks. I care about the content of my private communications w/ other people. Including in-person conversations.

> I don't care about my location information, I don't use social networks.

> I care about the content of my private communications w/ other people. Including in-person conversations.

A widely accepted security fundamental is that metadata, such as where, when, and with whom you interact, is as valuable as the content of those communications. People in the surveillance business (from security agencies to businesses who track users) value metadata for a reason.

Think about it this way: If you wanted to spy on someone what would be more valuable?: Recording everywhere they go and everyone they talk to, or recording the content of those communications?

Re: Amazon Echo

#247
post #205

I'm a little frustrated at the moment -- The future is arriving with voice controlled devices, yet I don't trust any of these companies with my words.

I think the only solution is to develop "personal AI" that runs on personal hardware... or an anonymous AI running 'in the cloud' but paid with cryptocurrency. Hopefully we'll be able to control what runs locally and what gets farmed out to the cloud on a more granular level one day.

Are there open-source voice recognition projects in the works that could replace the likes of Google Now and the others? If not, there should be.

Re: Amazon Echo

#248

This "internet-of-things" trend coincides unfortunately with the "dragnet surveillance" trend. With every new product launch from a "cloud company," I increasingly feel as if I'm reading the tombstone of modern society. The selling point behind these devices is convenience, but at the cost of security. I don't think I need to explain to HN why an always-on, internet connected voice recording device is something to ke…

Most people don't care because they're not culpable enough to feel paranoid. Some percentage of people will be unjustly exploited, but probably not enough to offset the economic benefits that technology like this brings to its users.

I think your focus on 'the people vs the government' is misplaced, because government is just a sort of social technology which can be used and abused like any other technology depending on who controls it at the time. What about Barack Obama, for example? Do you seriously think he will refuse to relinquish power in 2 years? You probably don't, just' just expressing your cynical (and entirely justifiable) opinion about the political class. But that's not much different from a Marxist asserting that business is fundamentally antagonistic towards workers or similar monolithic abstractions. When you make arguments like this you've opted for ideology over empiricism.

Bringing it back to technology, certainly the ubiquity of digital technology makes it easier to establish mass surveillance of a kind that would have seemed nightmarish a few generations ago. But the same technology has also facilitated a significant number of populist uprisings in recent years, and made it far easier for marginalized communities to get their message out in relatively short order, as well as facilitating organizations with both benign and malicious intentions (eg MSF and ISIS, who both leverage social media but for wildly divergent ends).

The internet of things isn't 'coinciding with the dragnet surveillance trend'; the latter is an emerging property of our increasingly networked society. When we use metaphors like a 'world wide web' traversed by 'spiders' and so on, we should not be surprised that such technologies are going to amplify the capabilities of institutional actors in at least the same proportion that they amplify the capabilities of individuals.

Re: Amazon Echo

#249

Earlier quoted context omitted.

Yes, it's possible the technology respects your privacy. But it's not open source. Therefore it's technically possible that Echo waits until you make a request, and then bursts a transcript of everything ELSE you've said, as well. Or maybe the device only does that if Amazon receives a valid Search Warrant, and they flag your device to enter "transcript mode." Or even "live, continuous broadcast." People have a right…

"Never argue with a fool, onlookers may not be able to tell the difference." -- Mark Twain Pro-tip, when people make such outlandish comments and call people idiots en-masse, (which I am amazed hasn't been flagged away), just ignore them. :-)

I hear you.

...but I feel like it's an important topic, and this conversation thread was ALMOST worth trying to redeem... I thought I could maybe shine a bit of light where there was a lot of heat...

But yeah, I hear ya.

Re: Amazon Echo

#250
post #105

Earlier quoted context omitted.

> you have to say the word "Alexa" for it to start listening Incorrect. The device is always listening, waiting for you to say "Alexa" so that it can start acting upon your commands. I'd take Amazon's claim that no data is transmitted or stored without the wake word "Alexa" purely at face value. There have been enough examples of devices and corporations collecting/sending data they weren't meant to in the past few y…

> Incorrect. The device is always listening, waiting for you to say "Alexa" so that it can start acting upon your commands. You say "incorrect" then re-phase exactly what I said in a different way but retain exactly the same meaning. The detection of the key word is on-chip. That's all that matters. Until the chip signals that it was spoken nothing is transmitted. > So no, this isn't "pathetic baseless fear mongering…

so you guarantee that the system doesn't access the microphones until it gets an interrupt from that chip? I don't see why that should be mutually exclusive.
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