What strikes me most in these stories, is how you always have to find some higher ranking company employee through personal connections in order to get a tiny possibility to take your account back. These companies build on their users but, when their users need them, they betray them.
People need to be much more aware of the fact that you don't own your gmail address, or your Twitter/Facebook/LinkedIn/Instagram/whatever account. Those companies encourage people to build their reputations and networks and "personal brands" inside their walled gardens, while repeatedly demonstrating that they won't lift a finger to help protect the user's custodianship of "their" usernames. Unfortunately - when you…
I am curious if you guys have any really good thoughts on products that could implement a crypto identity key that solves a real life problem. Would love to discuss.