Earlier quoted context omitted.
Oddly, I agree. GMail is nice, but every time they try and remake email they completely mess up. Remember, Wave was supposed to be the next email, as well. Heck, they even had some odd push to get me to "plus" messages to people instead of emailing them. And really, I can't remember any feature that pulled me to gmail other than a) free, b) lots of space, and c) google's name. The non-threaded messages was actually s…
So they try new things... if those things fail, it doesn't mean they don't "get" email, it means the idea was not the right one. It's not like they turned gmail into Wave , much less Inbox. I'm glad someone out there in the big providers is trying new things. If anything, to me, it shows they get email more than anyone else: They realize that it's deeply flawed for a lot of today's workflows and that a solution, in o…
And, I don't think anyone really wants them to quit trying. It is scary that they may eventually kill what they have though. They explicitly did this with reader, after all. (Maybe I'm projecting, of course.)