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Trouble at the Koolaid Point

seriouspony.com

211–220 of 285 posts

Re: Trouble at the Koolaid Point

#211
post #197

Earlier quoted context omitted.

The article specifically calls out the "ignore the trolling" tactic is specifically a losing one, as the trolls will simply turn up the volume / severity of abuse. Nearly the entire article elaborates on this theme -- that it's not something that can be ignored, nor fought easily, and that telling someone to "just ignore it" is not going to solve it.

Like I said, though, that is directed at troll targets , not bystanders. Further, "just ignore it" is an incorrect summary of what Joe suggested, which was "ignore it but support the victim". I don't know that this is the correct approach, but I know it's not what the article spoke to.

I didn't read it as being directed only as targets.

There's been a general push, among communities suffering harassment, against the notion that vocally calling out malicious actors is 'feeding the trolls' in the traditional exacerbating sense. i.e. standing aside allows further victimization.

Re: Trouble at the Koolaid Point

#212

Earlier quoted context omitted.

Like I said, though, that is directed at troll targets , not bystanders. Further, "just ignore it" is an incorrect summary of what Joe suggested, which was "ignore it but support the victim". I don't know that this is the correct approach, but I know it's not what the article spoke to.

I didn't read it as being directed only as targets. There's been a general push, among communities suffering harassment, against the notion that vocally calling out malicious actors is 'feeding the trolls' in the traditional exacerbating sense. i.e. standing aside allows further victimization.

It may deserve to be directed more broadly; reading the article, it was not my impression that it was being so directed - and skimming again seems to support my initial reading ("ignore" is mentioned thrice, and every time in the context of talking to someone who was a target of trolls).

I would note that this discussion lends significant strength to my initial complaint here - which is that a bare RTFA is poor form and one should point to why and how the source disagrees with the comment. People are quite capable of reading the same material and coming away with different things (without anyone being an idiot).

Re: Trouble at the Koolaid Point

#213
My two cents:

Years ago, I found Kathy's posts both very informative and entertaining. She seemed to be very generous with her time and writing. She even took the time to respond to me, personally, once on some question or other.

Something I read at the time about the Weev "data breach" circumstance, that I did not see widely reported. I'm sorry I don't have a reference at hand, so take this as unsupported and from memory: Weev did not immediately reveal the problem. He first took some time (in relative terms; I don't know or recall an absolute quantity) to decide what he was going to do about it and with the data. The reporting implied that perhaps he chose disclosure after realizing there was no other avenue that was personally more advantageous; or perhaps he came to the decision to "do the right thing".

I do NOT support the prosecution of Weev especially under the twisted rationale proffered. The Internet is a public space, and if you are stupid enough, lazy enough, and/or especially simply uncaring and arrogant enough to expose your (and perhaps worse, your customers'/clients') private data there on an unsecured URI/URL, then that is YOUR problem and you DESERVE to be called on it -- all the more so when you do it deliberately as a part of your design.

Nonetheless, I was left with the impression that Weev is not Mr. Goodie-Two-Shoes. (And this was before I knew he was the one who apparently led the bandwagon against Kathy.)

The prosecution shifted attention from the fuck up that is AT&T, onto Weev. Another stupid and probably self-serving prosecution...

And that's the last time I want to use his name. Because, as has become apparent, the loss we are focusing on now has been contributions like those Kathy made to our online world.

So, my two cents. The post implied it is up to us; therefore...

Re: Trouble at the Koolaid Point

#214
post #38

My take away from this article is simply raise your standards of people. Esteem should not be so fickle, it should mean something. Our culture has a very short attention spans and we exalt the wrong people. It creates a weird tension. Being a bad actor is an equal opportunity field and the doubt this creates grows until reasonable people are swallowed. We have no willingness to forgive and this puritanism has in the…

My dear beautiful downvoters did you disagree or not understand?

Re: Trouble at the Koolaid Point

#215
post #208
post #202

Earlier quoted context omitted.

I think your last paragraph misses the entire point of my post... No matter how many people hate General Motors, the spokesmodel of the latest TV commercial is not likely getting death threats. Its always the people who insist on making themselves the brands, that self-promote themselves as a brand, that attract the death threats and nut cases, just like any other "brand". If you can separate the brand and the person…

Ok, so your argument seems to be that if you hide behind an impersonal brand, you'll be safe. Sorry, but I'm not conviced: > No matter how many people hate General Motors, the spokesmodel of the latest TV commercial is not likely getting death threats. The spokesmodel probably doesn't get death threats, but what about the president or the CEO of GM? > Everyone in the state of Wisconsin viciously hates the brand of th…

As short as possible, people don't get undeserved hate, but self promotional brands get the burning hate of 10000 suns.

Some of those self promotional brands are multinational megacorps and when you divide the internet hate machine between prez, CEO as you list, plus board members, major shareholder investors, 10 thousand dealership owners, 10 thousand service dept managers, probably 100 thousand salespeople, the average "GM dude" gets a middle finger from the internet hate machine about once every decade and just kinda brushes it off. When the self promotional brand is one woman as the face of social justice warriors (generally speaking, not the specific lady from the article, although we know who I'm talking about), she's going to take the full impact square on full force no protection. Its going to hurt. GM can take a GM sized punch and laugh it off. One nice normal lady cannot take a GM sized punch. She, as a basically nice person, doesn't deserve it at all, but brands will be brands and culturally we think its OK to hit a brand that hard. And she wants to be a brand, so the painful result is not exactly surprising when it happens...

You wanna be as big as GM you better be able to take a GM sized punch. Nobody in the general public understands the difference between her financial statements and GMs statements, they just know her and GM are both on twitter, and we all know what twitter is for, so the guy who was screaming at GM for taking .gov bailout tax money last night is going to be on her case tonight, with 10 million of his "friends" and she's not going to like it.

"I don't consider ... bashing ... a net good"

Any mistake in my summarization of your position is my own. Given that disclaimer, the sound you just heard was every clickbait journalist and sports writer and PR dude in the world just disagreeing with you.

Members of the general public making an emotional connection with a brand is idealized because optimistic people assume it'll be like a laughter filled life long infatuation of a love affair right out of a sappy hollywood romantic comedy movie, forgetting that too many intense human emotional relationships end in hatred, murder, insanity, beatings. Not that many, thankfully, but enough to be a problem when you scale it to a 7 billion person marriage. If you use techniques that give people an emotional response to a brand, you might not like that response... And if you're GM sized you don't care, but if you're one human female sized that punch is going to sting a bit.

(Edited to add, think of social media as a multiplier. You can have the force of a billion dollar brand, if you're lucky and play it well. The bad news is if you don't play it well, you WILL have to be able to take a punch like a billion dollar brand. And that'll hurt if it all lands on just you. And the Billion Dollar Brands like it that way, who needs competition from the little people?)

Re: Trouble at the Koolaid Point

#216

Earlier quoted context omitted.

That something is legal does not force it to be acceptable by any business whatsoever.

That's not my argument. My argument is that there is inherent good in providing space for all opinions. That's what liberal democracy is about. Reddit gets to choose whether it will be one of those platforms and it looks like they have. You can boycott Reddit for that choice but why not boycott the US for permitting speech you disagree with too?

I agree that the American government shouldn't regulate speech. I don't trust the government and I can't easily replace it, so it's worth the legality of NAMBLA that the activist groups I belonged to could exist.

But being legal and being able to exist are totally different things. If you're a business owner, you can disrupt white supremacists by denying them the use of your business. Hotels do this all the time, to the point where it's difficult for militant white supremacists groups (that aren't, say, the police) to find places to meet (maybe the police will get theirs eventually).

I'm okay with this because there are a lot more hotels than governments, and they're a lot easier to replace. If a hotel I wanted to go to started prohibiting communists from using it, I'd just use a different hotel. Or AirBNB. It's a great world we live in.

To put it in a word, the government and private entities are different, so they should obey different rules. This is not a hard concept to grasp, but very frequently people literally do not think about these things, they pattern-match on the first argument that leads to what they want. Which in this case is the ability to objectify, harass, and sexually assault women.

There is no inherent good in providing space for all opinions. Free speech is not an end in itself, but rather a means. You are confusing the two.

Re: Trouble at the Koolaid Point

#217
post #190

Earlier quoted context omitted.

> Freedom of speech mean that these ideas can be challenged in the public sphere. I will note that much of HN doesn't seem to believe this - when the Brendan Eich thing happened, and people were choosing to boycott Mozilla for his views (thus using their freedom of association and freedom of speech to call for him to be removed from that post), many seemed to believe that Brendan Eich's rights to freedom of speech an…

> Free speech and free thought should not mean that anybody give anybody else a free pass to cause harm or spread ideas that are likely to cause harm But then you don't have free speech or thought anymore. You only have the freedom to express ideas that are deemed to be acceptable by whoever holds the most sociopolitical power at any one time. And there's never a guarantee that the progressive side will hold that pow…

> You only have the freedom to express ideas that are deemed to be acceptable by whoever holds the most sociopolitical power at any one time.

If there's any reasonable amount of support for your ideas, any at all, you really should have no problem finding work, friends, and wealth. We're not exactly at a point where LGBT rights, feminism, and similar subjects have anywhere close to unanimous support. You only have to look across this discussion board and in most newspapers to see that.

> They were calling for him to be fired for participating in a political campaign they disagreed with.

Yes, that's part of a decent protest - telling the company what they can do to get you back as a customer - and Mozilla could've chosen to ignore them and potentially lose them as customers and community members. That's fine. That would be their choice. Many companies have done so and succeeded - Chick-fil-a, as one example.

You really think that when it comes back round again, if we're nice and don't try to cause any real societal change, the (little-c) conservatives won't try to cause any real change in the opposite direction? That the Government and the media are never going to pick another scapegoat minority for society to go after when the majority is fed up again? That they'll always tell both sides of the story from a fair and neutral perspective? That's never been my experience, and history tells us the complete opposite.

The majority is always going to have immense amounts of power, and they're always going to wield it. We might as well try and push in our direction while we have any power at all (and seriously, we have far less than you think).

Here's a question: We have the right to freedom of association. Is that somehow a lesser right than freedom of speech? Or must we be forced to associate with those whose speech we find bigoted and harmful?

Re: Trouble at the Koolaid Point

#218
post #215
post #208

Earlier quoted context omitted.

Ok, so your argument seems to be that if you hide behind an impersonal brand, you'll be safe. Sorry, but I'm not conviced: > No matter how many people hate General Motors, the spokesmodel of the latest TV commercial is not likely getting death threats. The spokesmodel probably doesn't get death threats, but what about the president or the CEO of GM? > Everyone in the state of Wisconsin viciously hates the brand of th…

As short as possible, people don't get undeserved hate, but self promotional brands get the burning hate of 10000 suns. Some of those self promotional brands are multinational megacorps and when you divide the internet hate machine between prez, CEO as you list, plus board members, major shareholder investors, 10 thousand dealership owners, 10 thousand service dept managers, probably 100 thousand salespeople, the ave…

Why do you assume that only people with GM sized brands are on the receiving ends of these attacks? I'm not sure I even understand what that comparison means. Or phrasing it another way, can you back that up a bit more other than just claiming it is true?

I also wonder why you are so certain that you understand the typical circumstances where people get harassed (you must be pretty sure to construct such an elaborate theory).

Re: Trouble at the Koolaid Point

#219
post #216

Earlier quoted context omitted.

That's not my argument. My argument is that there is inherent good in providing space for all opinions. That's what liberal democracy is about. Reddit gets to choose whether it will be one of those platforms and it looks like they have. You can boycott Reddit for that choice but why not boycott the US for permitting speech you disagree with too?

I agree that the American government shouldn't regulate speech. I don't trust the government and I can't easily replace it, so it's worth the legality of NAMBLA that the activist groups I belonged to could exist. But being legal and being able to exist are totally different things. If you're a business owner, you can disrupt white supremacists by denying them the use of your business. Hotels do this all the time, to…

> There is no inherent good in providing space for all opinions. Free speech is not an end in itself, but rather a means. You are confusing the two.

No, I'm pretty sure that free speech is an end in itself. It's how we as humans maintain our integrity in a social context. That's why it's seen as a basic right.

In any case, I have no problem with the fact that you disagree with me on that and I have enough basic respect for you as a human (and even for racists) to be willing to let everyone talk have it all sort out (or not). Marginalizing people only makes them more bitter. It doesn't solve problems.

Re: Trouble at the Koolaid Point

#220
post #131

Earlier quoted context omitted.

I agree completely and yet ... I feel a bit responsible too. In my mind, Kathy has credibility because she built it the old fashioned way - being worthy of trust. Being a Java developer, I watched JavaRanch grow and I especially loved watching her presentations (the BoS talks are amazing). And yet I under-appreciated what these attacks were doing to her as well as how severe they'd become. No having celebrity of my o…

Great attitude. But I wonder if 'refuting trolls' is the same as feeding them. What else is there to try?

I think what Kathy Sierra described was people following charismatic "trolls" without thinking ... if those of us capable of rational thought actually speak out, I'm assuming we'd be the majority. Trolls and their followers are that same radical 10% of the population that bombs abortion clinics (or WTCs).
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