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Segment (YC S11) Raises $15 Million Series A

segment.com

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Re: Segment (YC S11) Raises $15 Million Series A

#22
Congrats Peter! I've been using segment.io with many projects and clients since 2012, and I'm superhappy. Peter also helped me alot. My only concerns are:

1. That they will continue to raise prices like many other in the SaaS-space, without grandfathering excisting user/customers.

2. That they will keep limiting certain integrations to their premium plans. This prevents me from integrating with them for new "pet"-projects. I make a lot of MVP-type product for clients, that we test the demand for. For such products, I usually integrate with a lot of tools straight away (GA, Mixpanel, Facebook Ads, Adwords, Optimizely). Even though such MVP-project only will get a few hundre visitors, it still requires Segment.io's "Startup"-plan, which is 79usd/month. I think it makes a lot more sense to allow most integrations for the free plan, and rather segment your customer based on API calls. Many of the integrations that require the Startup-plans are really useful for MVP project (Facebook Ads, Adwords, Kissmetrics, Mailchimp etc.). So please segment your customers based on API-calls, not integrations (maybe except for super expensive enterprise software). I know I could just have one "Startup"-account, and add all the MVP projects to that account, but some of my clients want to have their own segment.io account.

Re: Segment (YC S11) Raises $15 Million Series A

#23
post #9

Why drop the .io and spend cash on the .com?I'd guess it was somewhere in the 10k-60k range... Does the tld really matter? My hunch is that .io is perceived as a toy product TLD and .com is where 'real' business is done? This kind of sentiment sucks though because other startups probably see it as well and will needlessly shell out cash for a .com.

Outside of the tech field everything but a .com is viewed negatively. When I worked for clients they used to really push hard for a .com. They'd rather have a 25 character .com than use anything else. My guess is that they only trust .com.

Photographers are also open to alternative domains. Our company had to change its name early in its existence. When we were explaining it to some photographers we work with, they were surprised that we didn't go with .co or .photography (shudder).

.com is simple and guaranteed to work. By that I mean both with humans (who just assume '.com' is the thing that goes in the location bar) and with computers (Interac e-transfers, a way of moving money in Canada by sending to an email address, don't work with .photography domains).

Re: Segment (YC S11) Raises $15 Million Series A

#24
Awesome! I'm a huge fan of Segment: http://playbook.thoughtbot.com/#instrumentation

We're using this code-level approach in basically every one of our Rails apps these days: http://robots.thoughtbot.com/segment-io-and-ruby

Most common integrations: Intercom, Mixpanel, HubSpot, AdWords, Twitter Ads, Google Analytics.

Good interview with Peter (Segment founder) from February this year: http://podcasts.thoughtbot.com/giantrobots/86

Re: Segment (YC S11) Raises $15 Million Series A

#27
post #9

Why drop the .io and spend cash on the .com?I'd guess it was somewhere in the 10k-60k range... Does the tld really matter? My hunch is that .io is perceived as a toy product TLD and .com is where 'real' business is done? This kind of sentiment sucks though because other startups probably see it as well and will needlessly shell out cash for a .com.

Outside of the tech field everything but a .com is viewed negatively. When I worked for clients they used to really push hard for a .com. They'd rather have a 25 character .com than use anything else. My guess is that they only trust .com.

also .io will seem pretty dated in a few years.

its okay for conferences and dev related things, but I wouldn't start a business on it now.

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