How times have changed; Seagate used to be (or at least have the reputation of being) the most reliable and Hitachi the least.
Hard Drive Reliability Update – Sep 2014
41–50 of 168 posts
Re: Hard Drive Reliability Update – Sep 2014
#42All my WD and Seagate drives have failed within two years of use. Call me the luckiest.
My small datacenter results mimic BackBlaze too. Dead/dying seagates all over the place. So I notified management that we will only be purchasing Hitachi drives from now on. I have a BackBlaze server that I recently converted to FreeBSD & ZFS. I love the drive-density that Backblaze offers but I HATE the lack of physical notification when a drive dies. Most ofther file-servers have a front-facing drive caddy, that us…
Second to that, you probably don't want to go single-source for your drives -- maybe use Hitachi with a mix of WD.
Re: Hard Drive Reliability Update – Sep 2014
#43Since annual failure rate is a function mostly of age, it would be interesting to see a line chart of cumulative failure rate vs age. But since new drives are continually being added to the population, there would be fewer drives in the data set as you moved up each curve. I guess you could calculate confidence intervals at quarterly intervals, and so the error bars would get larger as age increases and 'n' decreases…
Re: Hard Drive Reliability Update – Sep 2014
#44Earlier quoted context omitted.
And thats whats weird, who is the audience for the article? I know what enterprise drive means and I know the author is smart and knows what it means, so why the weird implications in the article that have nothing to do with "enterprise"? For those not "in the know" the hardware is the same, but desktop firmware drives will sit there for 10 seconds or whatever it is beating the drive when there's a read (or write) fa…
Do you have any data to back up any of these claims? Because now I have a problem: should I believe guys who have been running 38 petabytes of storage for several years now and regularly present the data they gathered, or should I believe you?
I am open to the idea I'm misinterpreting how he presents enterprise vs consumer firmware loads. I assume its open knowledge that their secret sauce is using consumer hardware so assumptions about 15K fibre channel isn't relevant.
Re: Hard Drive Reliability Update – Sep 2014
#45How times have changed; Seagate used to be (or at least have the reputation of being) the most reliable and Hitachi the least.
My experience has been that any rule about "brand X is the best" or "brand Y is the worst" only lasts for a short time--each hard drive technology "generation" seems to reshuffle the reliability matrix. Whoever was on top in 2009 has almost no bearing on who's on top in 2014, or who will be in 2019.
Re: Hard Drive Reliability Update – Sep 2014
#46Biggest takeaway was at the end, with the "enterprise" drives being slightly less reliable than the consumer ones at half the cost.
And thats whats weird, who is the audience for the article? I know what enterprise drive means and I know the author is smart and knows what it means, so why the weird implications in the article that have nothing to do with "enterprise"? For those not "in the know" the hardware is the same, but desktop firmware drives will sit there for 10 seconds or whatever it is beating the drive when there's a read (or write) fa…
o Enterprise and Consumer Drives are the Same Hardware.
o Enterprise Firmware causes the drive to fail fast on physical errors
rather than endlessly retrying.
o Enterprise Drives are more likely to be RMA'd?
Do you have any citations, evidence, reports, articles, white papers, research - anything (beyond random anecdotes, or miscellaneous blog entries) to back up these claims?Re: Hard Drive Reliability Update – Sep 2014
#47How times have changed; Seagate used to be (or at least have the reputation of being) the most reliable and Hitachi the least.
At some point, Hitachi Diskstars were referred to as "Death Stars", and that was all I knew about disk reliability. It is great to have some real information. Dell, Google, and Amazon can never write reports like this because the vendor relationship is important. Because these guys have no relationship and are buying consumer disks, the world finally gets brand level reliability reports. Kudos to Backblaze.
Dell maybe, but Google and Amazon consider what goes on in their data centers to be part of their secret sauce. It doesn't have to do with vendor relationships, it has to do with a competitive edge. Google and Amazon will drop a vendor without a second thought if it's even slightly more advantageous.
Re: Hard Drive Reliability Update – Sep 2014
#48Since annual failure rate is a function mostly of age, it would be interesting to see a line chart of cumulative failure rate vs age. But since new drives are continually being added to the population, there would be fewer drives in the data set as you moved up each curve. I guess you could calculate confidence intervals at quarterly intervals, and so the error bars would get larger as age increases and 'n' decreases…
This is similar to studies in medical research, e.g., how long do subjects live after an experimental cancer treatment. What I've seen used is the Kaplan-Meier non-parametric method (Kaplan-Meier plot) for the purpose.
Maybe I'm just used to seeing these plots, but I find the method conveys information very effectively. More info can be found here: https://en.wikipedia.org/wiki/Kaplan%E2%80%93Meier_estimator
I agree that presenting the SSD life data in that way would be a good idea.
Re: Hard Drive Reliability Update – Sep 2014
#49Biggest takeaway was at the end, with the "enterprise" drives being slightly less reliable than the consumer ones at half the cost.
Second takeaway: if you want working HDDs, go with Hitachi.
The second takeaway is: Check the last Backblaze report right before you buy new drives.
Re: Hard Drive Reliability Update – Sep 2014
#50How times have changed; Seagate used to be (or at least have the reputation of being) the most reliable and Hitachi the least.