SAP agrees to buy expense software maker Concur for $7.3B

I was trying to investigate what Concur was about and went to their website. They don't show any screenshots of the program (programs?). You have to give contact details to try out their program (so their sales team can contact you I guess). You have to give contact details to download any brochures about their products. Ugh.

Re: SAP agrees to buy expense software maker Concur for $7.3B

#6

Post by martijn_himself » Fri, Sep 19, 2014, 10:38 AM UTC

msie wrote: post #5

I was trying to investigate what Concur was about and went to their website. They don't show any screenshots of the program (programs?). You have to give contact details to try out their program (so their sales team can contact you I guess). You have to give contact details to download any brochures about their products. Ugh.

'Enterprise' software is not designed to be accessible.

Re: SAP agrees to buy expense software maker Concur for $7.3B

#7

Post by gibeath » Fri, Sep 19, 2014, 11:20 AM UTC

msie wrote: post #5

I was trying to investigate what Concur was about and went to their website. They don't show any screenshots of the program (programs?). You have to give contact details to try out their program (so their sales team can contact you I guess). You have to give contact details to download any brochures about their products. Ugh.

At its core, it's a handy suite for submitting expense reports. There's a nice mobile app that lets you capture receipts from your cell phone camera, and a team of (presumably offshore) auditors that will catch the most glaring errors on submissions. Generally, it's more pleasant than dealing with the typical AP department.

I haven't really played with the TripIt integration or other bells AMD whistles.

Re: SAP agrees to buy expense software maker Concur for $7.3B

#8

Post by jacques_chester » Fri, Sep 19, 2014, 11:37 AM UTC

I use Concur as part of my job.

It is stunningly, stupefyingly awful.

However, it is popular with the kind of hyperglobocom companies that SAP deals with.

I can submit expense reports (which take about as long as it would to scratch them into clay tablets) and I can book travel. That's about it.

I imagine that -- for the anonymous finance dept folk who delight in taking weeks to examine my reports while I am legally on the hook for the credit card bill -- it is very featuresome and powerful. As an end user I hate it with the power of a thousand exploding suns.

The mobile app for capturing receipts makes it slightly, slightly more tolerable. Slightly. But half the time it doesn't work. And I still have to go into Concur and manually line up about half of the receipts anyway.

In conclusion, somebody please put these guys out of business with a post-1998 web app. You will be both billionaires and heroes.

Re: SAP agrees to buy expense software maker Concur for $7.3B

#9

Post by jfoster » Fri, Sep 19, 2014, 11:43 AM UTC

msie wrote: post #5

I was trying to investigate what Concur was about and went to their website. They don't show any screenshots of the program (programs?). You have to give contact details to try out their program (so their sales team can contact you I guess). You have to give contact details to download any brochures about their products. Ugh.

Your frustrations are because you are not their target customer. They really don't care for individuals trying out their software the first time. They certainly don't anticipate selling it to you without you talking to their sales team.

Re: SAP agrees to buy expense software maker Concur for $7.3B

#10

Post by ddddarti » Fri, Sep 19, 2014, 11:48 AM UTC

jacques_chester wrote: post #8

I use Concur as part of my job. It is stunningly, stupefyingly awful. However, it is popular with the kind of hyperglobocom companies that SAP deals with. I can submit expense reports (which take about as long as it would to scratch them into clay tablets) and I can book travel. That's about it. I imagine that -- for the anonymous finance dept folk who delight in taking weeks to examine my reports while I am legally…

We use Nexonia. Web app is ok, mobile app is good.

(I don't work for Nexonia, I work for a company that uses it)