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Twilio Adds Low-Cost, Two-Way MMS Picture Messaging to Its API Cloud

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41–50 of 53 posts

Re: Twilio Adds Low-Cost, Two-Way MMS Picture Messaging to Its API Cloud

#41
Looking on the site, I see SMS/MMS support on all LOCAL US/Canadian numbers, but TFNs remain SMS-only. Just curious, any plans to add MMS to toll free numbers?

PS: still amazed that you got SMS working on TFNs, though I guess that's more of the SMS/800 (the organization charged with managing TFNs in North America, not to be confused with SMS messaging...)

Re: Twilio Adds Low-Cost, Two-Way MMS Picture Messaging to Its API Cloud

#42

Looking on the site, I see SMS/MMS support on all LOCAL US/Canadian numbers, but TFNs remain SMS-only. Just curious, any plans to add MMS to toll free numbers? PS: still amazed that you got SMS working on TFNs, though I guess that's more of the SMS/800 (the organization charged with managing TFNs in North America, not to be confused with SMS messaging...)

Awesome - stoked to hear SMS on toll-free numbers is working out for you. We're keen to extend MMS to them as well - don't have a timetable to share on that score.

Re: Twilio Adds Low-Cost, Two-Way MMS Picture Messaging to Its API Cloud

#43
post #2

This is an amazing biz dev achievement. Twilio seems to be getting closer to aggregating all of the hard stuff in telco land every day. It's hard to overstate just how hard this is to do. This isn't as simple as going to an aggregator and getting SMS done, MMS has been one of the last bastions of exerted carrier influence and it's slowly being democratized. This is the first time I can recall someone getting this lev…

It seems like it would be the first time someone has done it properly. What is so beautiful about Twilio is their attention to detail for developers - amazing documentation, samples, etc so I am assuming their MMS implementation will be as clean. Here's hoping. mBlox, OpenMarket, Mobile365 all tried to implement the half assed MMS implementation forced on them by the carrier market and it was an absolutely nightmare.…

Kind of you to say - we work pretty hard on it. If you want a quick intro to the interface, we've but up examples in six languages for you to take a look at:

https://www.twilio.com/blog/2014/09/getting-started-with-twi...

Re: Twilio Adds Low-Cost, Two-Way MMS Picture Messaging to Its API Cloud

#44
post #36

Can someone explain a little bit more? I think I've been spoilt rotten by the web API world. Don't telcos provide MMS gateway like how they provide SMS gateways? What is actually happening under the hood here?

Lots actually. MMS is hard - multiple devices with no consistency, different interconnect gateways that can mangle messages along the way. An easy to use, reliable and pervasive MMS gateway isn't as easy to implement as some might think and the carriers haven't made it a priority. In fact the US carriers completely messed up their early MMS implementations with Washington-style regulation that made the user experienc…

Definitely agree - MMS is a deceptively complex product to deliver.

Re: Twilio Adds Low-Cost, Two-Way MMS Picture Messaging to Its API Cloud

#45
This isn't related to the MMS announcement, but I'd like to give Twilio big, big props for being one of the most developer and technology-friendly companies out there.

Not only is their API easy to use, constantly improved, and impeccably supported, but over the course of the last year, they've donated thousands of dollars worth of free credit to technology activists including the EFF, Taskforce.is, and Fight for the Future. They've even modified their privacy policy to make it possible for my team at EFF to use Twilio on campaigns we run.

Rob Spectre, who's replying to comments in this thread, has been amazing too - offering hands-on support when we run big campaigns like The Day We Fight Back and last week's Battle for the Net.

Thanks to all the Twilio team. You rock.

Re: Twilio Adds Low-Cost, Two-Way MMS Picture Messaging to Its API Cloud

#46

Now if we could just get Google Voice to support it, that would be awesome.

Google Voice numbers are powered by Bandwidth.com. Bandwidth announced that they were working on support a couple of months ago. So, at least its in the pipeline.

Re: Twilio Adds Low-Cost, Two-Way MMS Picture Messaging to Its API Cloud

#47
post #19

Earlier quoted context omitted.

Would love to learn more about why these messages are failing for you. Reckon you could shoot us some of the failed SmsSids to help@twilio.com? I'd be much obliged.

I'm not using the API only the "see for yourself" link on the MMS page at https://www.twilio.com/mms . Webpage says it's sent but nothing ever arrives to the phone. I'll send an email to help@twilio.com with my phone number if someone over there wants to try a few test sends for debug info. As a side note I just tested using the SMS page and it seems to work now. When I last tried it a couple months ago when swapping…

That demo is still using our short code - we need to update that demo to use our new long code product. Thanks for the bug find!

Re: Twilio Adds Low-Cost, Two-Way MMS Picture Messaging to Its API Cloud

#48

Looking on the site, I see SMS/MMS support on all LOCAL US/Canadian numbers, but TFNs remain SMS-only. Just curious, any plans to add MMS to toll free numbers? PS: still amazed that you got SMS working on TFNs, though I guess that's more of the SMS/800 (the organization charged with managing TFNs in North America, not to be confused with SMS messaging...)

SMS works on toll-free numbers now?! That just made my day.

Re: Twilio Adds Low-Cost, Two-Way MMS Picture Messaging to Its API Cloud

#49
post #36

Can someone explain a little bit more? I think I've been spoilt rotten by the web API world. Don't telcos provide MMS gateway like how they provide SMS gateways? What is actually happening under the hood here?

Lots actually. MMS is hard - multiple devices with no consistency, different interconnect gateways that can mangle messages along the way. An easy to use, reliable and pervasive MMS gateway isn't as easy to implement as some might think and the carriers haven't made it a priority. In fact the US carriers completely messed up their early MMS implementations with Washington-style regulation that made the user experienc…

Interesting, I had no idea it was so complex. What could have been done differently way back when to avoid such a mess?
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