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You're not the only one. I'm sorry, but the Android issue has devolved into a holy war but... .. support is terrible on the Android side. Really terrible.
People need to stop buying terrible phones. Consumers keep rewarding companies who don't keep up with their promises and thus no one ends up giving a crap. In my opinion if you're not going to buy a Nexus device or a Moto E/G/X then you might as well buy Apple. The Android One program will hopefully add more to that.
I'd love to buy an iPhone but I want to run Android software so Android it is.