Great read. Haven't finished it yet, but this answer was really perfect: "Jobs: Let me compare it with IBM. How come the Mac group produced Mac and the people at IBM produced the PCjr? We think the Mac will sell zillions, but we didn’t build Mac for anybody else. We built it for ourselves. We were the group of people who were going to judge whether it was great or not. We weren’t going to go out and do market researc…
We weren’t going to go out and do market research. We just wanted to build the best thing we could build. So is this only a good response because apple succeeded so well or should they have done market research and done even better? I ask because the logic for every startup is do market research (now called validation) in some fashion - even if it is the landing page approach. I guess I am asking, prior to the succes…
edit: One place where Market Research does have value in the "soul" model is for refining the product to fit the market better. The germ of the idea is still intensely personal to the founder.