That is a harrowing story. If it's half true, the hospital really is evil.
Doubt the doctors are the evil ones. If they're using an outdated procedure it means they haven't been kept up to date on the latest treatment protocols. The hospital beaurocrats trying to keep their accredation and earn big bucks, those are the evail ones.
The interesting characters in the story (again, assuming this is all true) are the sympathetic subordinates - nurses and so on - who supplied information about what was really going on.