The unspoken truth about managing geeks
computerworld.com
The unspoken truth about managing geeks
1–10 of 17 posts
Re: The unspoken truth about managing geeks
#2The article is dead-on, though I like the Dr House character so much partly because of his failings, including the drug dependencies.
"Good IT pros are not anti-bureaucracy, as many observers think. They are anti-stupidity."
Arguably, all bureaucracy is stupid by nature, but the point still stands.
Sadly, in any environment where there is bureaucracy, chances are the users are nowhere near lucky enough to be served by good IT pros.
Re: The unspoken truth about managing geeks
#3Re: The unspoken truth about managing geeks
#4Worth a read.
Re: The unspoken truth about managing geeks
#5I can't upvote this enough :) The article is dead-on, though I like the Dr House character so much partly because of his failings, including the drug dependencies. "Good IT pros are not anti-bureaucracy, as many observers think. They are anti-stupidity." Arguably, all bureaucracy is stupid by nature, but the point still stands. Sadly, in any environment where there is bureaucracy, chances are the users are nowhere ne…
Re: The unspoken truth about managing geeks
#6Re: The unspoken truth about managing geeks
#7Re: The unspoken truth about managing geeks
#8IT pros complain primarily about logic, and primarily to people they respect. If you are dismissive of complaints, fail to recognize an illogical event or behave in deceptive ways, IT pros will likely stop complaining to you. You might mistake this as a behavioral improvement, when it's actually a show of disrespect. It means you are no longer worth talking to, which leads to insubordination.
Re: The unspoken truth about managing geeks
#9I can't upvote this enough :) The article is dead-on, though I like the Dr House character so much partly because of his failings, including the drug dependencies. "Good IT pros are not anti-bureaucracy, as many observers think. They are anti-stupidity." Arguably, all bureaucracy is stupid by nature, but the point still stands. Sadly, in any environment where there is bureaucracy, chances are the users are nowhere ne…
Personally I would hate to work with Dr House, but not so much as I would with a nice person who was incompetent.
Re: The unspoken truth about managing geeks
#10 Users need to be reminded a few things, including:
* IT wants to help me.
* I should keep an open mind.
* IT is not my personal tech adviser...
* IT people have lives and other interests.
This goes for everyone IMO. Just replace "Users" with "family and friends".