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I've put up a landing page and would love some early feedback and help.
One of the big questions for me is if this service leaves me open to being sued if its later found some information attached to an address isn't accurate.
Another big question is 'does this service make sense and seem worthwhile?'
Id really love some feedback please.
The site is www.safelysell.co.uk
Thanks
Possibly your service might even be affected by the UK's defamation law.
(Incidentally, Langley Drive is about 15 minutes' walk from me!)
Where can you get the data? I can't speak to the legality issue, but practically speaking, you (or businesses that use your service) will have a lot of confused and angry customers who want to know why you won't ship to their address. Do the ratings for an address reset when a person moves out? It seems unfair to punish me because the last guy who lived here was a problem customer.
The search bit would be free, so i was hoping that sellers would share their both their successful and unsuccessful transactions. To prevent spurious data the seller would have to provide postal tracking numbers.
Buyers would be given the chance to claim their address and associated 'delivery' reputation. This lets them take their reputation with them when they move. Periodically the buyers would receive a letter from the service just to confirm they are still at the said address - proof required also.
I guess these are some of the problems that need resolving if this service was to fly. There's definitely a large problem here but maybe this approach isnt the silver bullet.
The standard answer to the problem of being sued for business reasons is to incorporate. The corporation may be sued and may even go bankrupt as a result, but in certain situations the corporate shield protects you individually. This is in the U.S.; as it appears you are in the UK you can always talk to some lawyers and accountants about best practices.
I wouldnt use an addressees personal details unless they chose to claim their address.
Your right though, id need some professional legal advice.
Where can you get the data? I can't speak to the legality issue, but practically speaking, you (or businesses that use your service) will have a lot of confused and angry customers who want to know why you won't ship to their address. Do the ratings for an address reset when a person moves out? It seems unfair to punish me because the last guy who lived here was a problem customer.
Hi, thanks for getting back. The search bit would be free, so i was hoping that sellers would share their both their successful and unsuccessful transactions. To prevent spurious data the seller would have to provide postal tracking numbers. Buyers would be given the chance to claim their address and associated 'delivery' reputation. This lets them take their reputation with them when they move. Periodically the buye…
The standard answer to the problem of being sued for business reasons is to incorporate. The corporation may be sued and may even go bankrupt as a result, but in certain situations the corporate shield protects you individually. This is in the U.S.; as it appears you are in the UK you can always talk to some lawyers and accountants about best practices.
Fair point. I was thinking along the lines of whether posting statistics against unique addresses without consent could lead to successful lawsuits. I didnt originally think this - eg google maps does this with rated restaurants. I wouldnt use an addressees personal details unless they chose to claim their address. Your right though, id need some professional legal advice.
I get lots of junk mail on my address - people who try to open bank accounts, insurance, buying from catalogs, threats for debt collection (from agencies pursuing fraudsters)... So I'd be pretty annoyed if I ended up on a 'blacklist'. Possibly your service might even be affected by the UK's defamation law. (Incidentally, Langley Drive is about 15 minutes' walk from me!)
Im trying to avoid the 'blacklist' thing, its a horribly aggressive approach. I wanted to create some visibility on delivery stats in the hope it weeds out anti social behaviour along with allowing the seller to be more selective about customers.
I dont think every buyer is worth servicing just because they are offering to pay you.
This avoids the negative impact but allows the view to total deliveries and those that were "positive".
In addition, each user has their own opinion so you may need to add variance for the rating.