Earlier quoted context omitted.
It's fine to feel exasperated. It's not fine to treat people in such a condescending manner. People are rational, and want to understand, but unless you make the information properly accessible in the UX sense, your exasperation is due to your own fault. The doctor did not try to educate the mother. He tried to lecture her. He offered her a bad user experience, which she naturally rejected. People are not machines. Y…
So when it comes to anti-vaxxers, the problem is simply that the scientific community simply hasn't been accommodating enough? It's good to know that, yet again the fault does not lie with the common man. It is always someone else's fault.
The fault does technically lie with the common man in the sense that he behaves the way he does. But we KNOW that he behaves a certain way, and further we have the knowledge necessary to mitigate the effects of those deleterious behaviors and grant the people knowledge despite them. And yet many in the scientific community still refuse to take those psychological lessons to heart, preferring to blame it on "the willful ignorance of the masses".
When you continually run up against failure, blaming the object of failure is not a path towards solving the problem.