Their answer is to "color over it", but BE CAREFUL if you do that. I'm sure that some of us remember the US government document(s) in the late 90s/early 2000s that were released in redacted form, but the person didn't realize/understand that people with the Acrobat editor program could remove the black bars.
I think I once saw that on the site of a home security company, citing an email from customers who thanked them for burglarproofing their home in XX XXXXXXXX Street. Quite ironic.