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Google Shopping Express

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Re: Google Shopping Express

#41

Do people use this in San Francisco? The selection seems awfully limited. I typically get everything from Amazon and Postmates - except foodstuffs which I pick up myself.

I use it constantly. I've ordered 3 times from them in the last 3 days You see their little vans all over SF.

The free delivery and fast turnaround makes it incredibly convenient. You even get better prices since you can comparison shop before you order.

Re: Google Shopping Express

#42
post #37

Earlier quoted context omitted.

You also can't get alcohol. They've been pretty smart with what they do and don't allow - makes it much more flexible than Instacart in terms of logistics on their end. It means they can just dump everything on your doorstep if you're not home. I've noticed they do have some "fresh" things now, like bread, but that's it - no refrigerated things or other things that may spoil. I did have an issue one time ordering fre…

Do you know why they don't deliver alcohol?

Probably because alcohol requires an above-21 person to sign and receive the delivery, which adds complications to GSX if no one is home when they deliver.

Re: Google Shopping Express

#43
post #26

For those who have been using this - how is the pricing? The reason I ask is that I don't see how Google can make money (especially with free shipping for 6 months) without putting a markup on items. Perhaps they are just trying to gain traction and are willing to bite the bullet for the first 6 months. I did a quick comparison between a random product: LG 42" Class 1080p 60Hz LED HDTV. Target's direct online store o…

As others state, they do not seem to mark up. In fact, sometimes prices are adjusted after placing the order to reflect a discount.

Re: Google Shopping Express

#44
post #11

Been using this for a little over a year now and I can honestly say it's become almost a dependency for me. It really is amazing being able to order something and most of the time have it arrive within 3-5 hours or worst case scenario the next morning. I can ship things to work or my home (for free currently), etc. I'm guessing I may hold back on it when they start charging as I could do things like Instacart for qui…

It's funny that you would switch to Instacart if they (=google) charged you, when Instacart is already 20-30% more expensive of Google Shopping Express on most items already (this is how they make money).

It's not obvious that this is their business model until you browse their selection and realise the prices seem high.

Re: Google Shopping Express

#45

Its an awesome service but I can't imagine it being successful until Google has self driving cars or something. Seeing the drivers sitting around smoking waiting for an order to come in by Target reminds me that these guys were pulling down $10+/hr for essentially no economic activity. Hard to spread that over the cost of deliveries.

I chatted with one of the drivers. He said that he was an independent contractor, and he only got paid when he was actually doing deliveries.

So, sadly, this might be a case where un/underemployed people are keen to make whatever money they can.

I'd love to see a driver chime in on this thread.

Re: Google Shopping Express

#46
post #9

Earlier quoted context omitted.

It's not available in my area, but looks interesting. How does it work? * Who delivers? * Is it just local stores, or can it tap into warehouses? * Can you get books?

Google operates GSX. They have cute little vans with "Google Shopping Express" painted on them which drive around and deliver the products. It's whichever local stores agree to partner with Google. As far as I know, the process works like this: 1. Google partners with a store. They place some subset of the inventory of that store online. 2. As a user, you browse that inventory and buy. 3. The store receives the order…

Actually, you forgot one step: 4. GSX vans pick up the goods and deliver to GSX warehouse 5. GSX van #2 pick up at warehouse and delivers to consumers. GSX vans have to do 5 deliveries per hour minimum (which is no too hard to do in a city like SF once you have enough volume).

The warehouse piece is probably why they cannot do fresh produce.

Re: Google Shopping Express

#47
post #37

Earlier quoted context omitted.

Google operates GSX. They have cute little vans with "Google Shopping Express" painted on them which drive around and deliver the products. It's whichever local stores agree to partner with Google. As far as I know, the process works like this: 1. Google partners with a store. They place some subset of the inventory of that store online. 2. As a user, you browse that inventory and buy. 3. The store receives the order…

You also can't get alcohol. They've been pretty smart with what they do and don't allow - makes it much more flexible than Instacart in terms of logistics on their end. It means they can just dump everything on your doorstep if you're not home. I've noticed they do have some "fresh" things now, like bread, but that's it - no refrigerated things or other things that may spoil. I did have an issue one time ordering fre…

Actually - http://www.androidpolice.com/2014/06/23/booze-express-google...

Re: Google Shopping Express

#48
Does't deliver to my area - the wealthiest, most populous town in the richest county in the United States.

It looks interesting, but then again, I don't really see anything on the site that's so perishable I can't wait a few days for Amazon to deliver or for me to just go to the store...and for groceries, things that actually would be perishable, I can just go on a nice walk anyways.

I mean, if I'm ever in a situation where I absolutely need a guitar or a box of trashbags or whatever so urgently that I can't wait a few days, I may as well just go to the store and get it myself, faster than GSX can deliver anyways.

The intersection of need, time and stuff here is kind of small. I'd be much more interest if GSX could guarantee 1hr delivery of take-out from all the restaurants in my area that don't deliver/are out of my delivery zone.

Am I lacking in imagination here?

Re: Google Shopping Express

#49
post #9

Earlier quoted context omitted.

It's not available in my area, but looks interesting. How does it work? * Who delivers? * Is it just local stores, or can it tap into warehouses? * Can you get books?

Google operates GSX. They have cute little vans with "Google Shopping Express" painted on them which drive around and deliver the products. It's whichever local stores agree to partner with Google. As far as I know, the process works like this: 1. Google partners with a store. They place some subset of the inventory of that store online. 2. As a user, you browse that inventory and buy. 3. The store receives the order…

Actually, Google does not operate the core of GSX logistics. The people and vehicles are outsourced to a company called 1-800-courier.

Re: Google Shopping Express

#50
post #48

Does't deliver to my area - the wealthiest, most populous town in the richest county in the United States. It looks interesting, but then again, I don't really see anything on the site that's so perishable I can't wait a few days for Amazon to deliver or for me to just go to the store...and for groceries, things that actually would be perishable, I can just go on a nice walk anyways. I mean, if I'm ever in a situatio…

I think you're just lacking in a realization that being in the "wealthiest, most populous town in the richest county in the United States" does not guarantee you get to be the first to try new services. I don't know if living in that town means you also have any sort of intelligence, but if you didn't notice, this kind of service requires a lot of local overhead (trucks, delivery people, contracts with stores, etc). Obviously, Google is going to launch it on their home turf first.

Maybe if you move from the "richest county in the United States" to an area with more common folk, like Mountain View (sarcasm), you'll have better luck with trying products.

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