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Ask HN: Urgent connection to Twitter support

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Ask HN: Urgent connection to Twitter support

#1
HN,

For the past few hours Israel and Gaza have been exchanging rocket and missile attacks, with many casualties on both sides.

I am the admin for an automated emergency alert twitter feed that thousands of users depend on to receive alerts on incoming attacks.

Currently, we are approaching API limits and require immediate relaxation of some of the limits.Support tickets have been filed, but no answers just yet, and escalation is required.

Any connections to Twitter support staff that can help us expedite handling of this ticket would be awesome, and would be helpful to many who depend on this feed during this difficult time.

Thanks, @yuvadm

Re: Ask HN: Urgent connection to Twitter support

#8
post #5

Possible Work around?.... Create second twitter account, and announce it from the first twitter account periodically. Make new announcements on second twitter account.

We'd rather not fragment our content in this way, and even if we did, updating our automated scripts to handle this scenario wouldn't be trivial.

Re: Ask HN: Urgent connection to Twitter support

#10
What about the below stats live from Ghaza? I think these Palestinian's twitter API quota has already been reached and went beyond any limit too.

- 447 heavy rockets, - 374 air strike aggression, - 39 marine bombs, - 111 targeted homes, - 17 homes completely destroyed, - 95 homes partially destroyed, - 2 masjids attacked, - 1 hospital attacked, - 1 ambulance car attacked.

I can understand war, I understand loss and fear, but I can't understand how such a silly thing has reached Hacker News's front page.

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