Washboard.co (Quarters for Laundry) shuts down • Hacker News Board

Re: Washboard.co (Quarters for Laundry) shuts down

#11

Post by ekanes » Tue, Jul 01, 2014, 4:21 AM UTC

tomasien wrote: post #2

We'd be happy to help at knoxpayments.com - plus your margin would go way up at $0.18 per payment - tommy@knoxpayments.com if anyone wants to reach out. Edit: I realize that they don't want to do the work of integrating a new gateway. I'm not sure the headline "due to payment processor problems" holds up if simply switching processors was somehow off the table.

Sent you an email, but a bit of advice for you - in a space requiring trust, you should have an About Us page, and a Contact page!

Show who you are more!

Re: Washboard.co (Quarters for Laundry) shuts down

#12

Post by tomasien » Tue, Jul 01, 2014, 12:24 PM UTC

ekanes wrote: post #11

tomasien wrote: post #2

We'd be happy to help at knoxpayments.com - plus your margin would go way up at $0.18 per payment - tommy@knoxpayments.com if anyone wants to reach out. Edit: I realize that they don't want to do the work of integrating a new gateway. I'm not sure the headline "due to payment processor problems" holds up if simply switching processors was somehow off the table.

Sent you an email, but a bit of advice for you - in a space requiring trust , you should have an About Us page, and a Contact page! Show who you are more!

I agree - being worked on now. We really didn't have a moment since launch to touch up the website until we brought on some summer interns. I 100% agree with you though.

Re: Washboard.co (Quarters for Laundry) shuts down

#13

Post by calebrown » Wed, Jul 02, 2014, 4:59 AM UTC

WalterSear wrote: post #4

FWIW, I didn't think it was ridiculous. However, I'm a little surprised that switching payment processors would be ridiculous.

It wasn't ridiculous, we found a processor that was happy to work with us but we just decided to go ahead and work on some other stuff. Washboard was a ton of fun, no regrets at all!