Earlier quoted context omitted.
Well, Sears never actually made their white goods appliances, but they used to do a very good job of sourcing their Kenmore brand ones. That's what my mother, something of a Laundry Nazi, used when she was washing for my father, who hunted and did other things that got clothes dirty, and me, my sister ... and my two younger brothers. Serious cleaning required, which I helped with. Hummm, ditto refrigerators. Now it's…
Your mom got lucky. When Kenmore was good, they were OEMing Whirlpool stuff. When they weren't, they usually sucked. The GE stuff that you mentioned actually buying is a similar crapshoot. Until recently, GE was offshoring most whitegoods, and the quality was mostly junk. If you got the stuff made in the US or a higher end line, it's usually ok. But you never know. If you want quality in laundry, buy Speed Queen or o…
We Have No Idea If Online Ads Work
121–130 of 162 posts
Re: We Have No Idea If Online Ads Work
#122Advertising absolutely works when done right. The effect on brand consideration, shopping behavior, and incremental purchase value can be quantified. The most sophisticated advertisers spend a lot of money to accurately track and ensure their campaigns are lifting their desires metrics.
Now to the eBay study they reference. That study is specific to eBay, a large brand that has spent hundreds of millions a year on advertising for many years and is a top web property visited by a significant percent of the online audience. For eBay it turns out brand search marketing largely does not have a contribution as most of their shoppers are likely going to buy anyway.
Trying to generalize that to a brand that did not have the amount of equity, natural SEO rankings, and established shopping behaviors would be foolhardy. Additionally if you dig deeper into the eBay study they did find a positive effect for the small percent of users that are new shoppers to eBay. They just happen to be a relatively small percent of the audience reached with the spend given the large size of eBay.
In the digital space there is a huge variability in performance based on the type of ad, the nature of the targeting, the product being advertised, the creative message, etc. Trying to generalize to all online advertising without controlling for the kind of brand, product being sold, current marketing positioning, and campaign objective seems a bit naive.
In our work we find huge variability in performance even within the same web property dependent on the placement of the ad within the site and the unit being served. We measure how long the ad was on the page, how many users actually hovered over it in view, and then the incremental lift of exposed users compared to control group. Turns out if you properly optimize to maximize true ad viewing and engagement you will see lifts in brand response, digital visitation, and shopping metrics compared to the control.
In fact I'd much rather have money for digital advertising any day over old fashioned ads with the limited tracking possible. I know how many people saw our spot on the YouTube home page, how long they spent interacting with it, and can tell you exactly what they were interested in. For that TV spot I don't know if you were watching, skipping, going to the bathroom, looking at your phone, or any number of other factors which could diminish effectiveness.
TLDR; online advertising works when done correctly and absolutely can be measured
Re: We Have No Idea If Online Ads Work
#123I remember reading the tobacco industry was actually secretly grateful when the EU banned them from advertising. As I remember it, they were in a stale-mate. The market was pretty much divided up. Most people were loyal to their brand and that was that. Despite that, they were spending a massive amount of money on advertising even though their market shares remained unchanged. The reason was that if one of them stopp…
That also describes presence at trade shows and conferences. Quite often those are useless and costly in time and money. Yet companies do it because if they don't and the competitors do then everyone will ask "How come so and so wasn't at the show? Are they have financial issues?" and so on. So companies spend money on booths and talks without getting much back except to stave off the appearance that something might…
I've also seen big shows that creaked along for years until one or two major vendors in the space decided to stop exhibiting. Suddenly the emperor had no clothes and the show didn't last much longer.
(There's also just a lot of momentum and interest behind the status quo. Mind you, there can be a lot of value in sessions for attendees and, generally, just getting people together in one place. But a lot of money also goes into staging trade shows that's arguably not really necessary except for appearances sake.)
Re: We Have No Idea If Online Ads Work
#124This reminds me of a fascinating article in The New Yorker called "Twilight of the Brands." [0] The author's basic argument is that brands have historically filled an information gap. Before the Internet, when consumers didn't have tons of on-demand info about products, brands were a compass that pointed them in the right direction. If the last Sylvania TV you bought worked well, you might buy another one without hun…
One place where marketers have gotten around this quite adeptly is Windows PCs and laptops. Try searching for reviews on a laptop you find at Best Buy. There are none. The model number is 10+ random characters and completely meaningless. Comparison shopping between laptops on the basis of reviews is impossible. Consequently, they have you buying on 1) brand and 2) specs, which is right where they want you, and comple…
This is a problem for a number of users but I think you got the reasoning a bit wrong.
The real reason this is done is for the purpose of reducing price-match deals when other retailers have a discount on the same model.
I for one have never faced a problem finding reviews as a number of tech reviewers mention all model numbers in their posts.
Also, this is not limited to Windows PCs but to most high(er) ticket electronics like televisions.
> This is one of the (many) refreshing things about Apple. Macbook Pro is Macbook Pro until the next refresh.
While partially true, Apple does have multiple model numbers within the same generation, they just don't tell the customers about it. The models are based on hardware used. This makes any review somewhat inaccurate as different customers who bought the same product based on the same reviews from the same retailer may get marginally different hardware.
ex. Macbook Pro - Retina - mid-2012 - came with either a LG display or a Samsung. The LG displays had problems with image retention. A few Samsung had a yellow tint. And at the time of purchase the customer had no way to know which one they were buying.
Personally this is extremely problematic.
Re: We Have No Idea If Online Ads Work
#125The premise of the article is naive at best You can use web analytics to measure a conversion rate from ads. Hence user clicks ad -> sales happens (in the best cases). That's Internet Ads 101 In fact, with online ads the "if it works" part is much more measurable than for other medias "Last year, a group of economists working with eBay’s internal research lab issued a massive experimental study with a simple, startli…
As the article pointed out though, the ad conversion rate is so low, it is very difficult to separate the signal from the noise, particularly for smaller campaigns. There is also the additional issue that the ad itself doesn't necessarily directly lead to a simple click->convert cycle. Having worked in the industry for the better part of the decade, I can tell you that separating the signal from all the noise absolutely does require a ton of data. There's a reason why "Big Data" rose to prominence in the advertising world.
Re: We Have No Idea If Online Ads Work
#126There are ads and then there are ads. One of the things that the company I work for, Qubit, does is to validate that the tracking tags that vendors put on people's websites drive an uplift. We talk about one of our clients doing it here [1] While blindly targeting people using search engine "promoted searches" may not work for every impression, this does not take into account the ads that you see on other 3rd party s…
Re: We Have No Idea If Online Ads Work
#127We have no idea if online ads actually work at the scale of huge corporate brands competing for mindshare . I'm pretty sure it works for smaller outfits - every time I find an appropriate place to run an ad campaign, I see a permanant uptick in readers of my web comic. Eventually I'll have gotten everyone in that place who's going to be interested in my stuff, and I move on.
Re: We Have No Idea If Online Ads Work
#128Online ads is a broad category. It includes social media, display ads, re-targeting ads, and paid search ads. Social media adverts are hard to measure in terms of ROI. At my workplace we have found a way to measure profitability for paid per click ads. We can optimize to drive more conversions at a cost effective price. Success depends on what one is measuring and what the end goal is. In the sea of data it is easy t…
Re: We Have No Idea If Online Ads Work
#129I had guest lecturers from chief data scientists of companies that purchase these adds for companies targeted to users. I was told most companies do not want to pay for the controlled experiments, and many times even when they are run for 'free' they do not want to know the answer. i was surprised at the latter
Re: We Have No Idea If Online Ads Work
#130Earlier quoted context omitted.
One of the flaws of many advertising strategies is that it assumes the main flaw of the market is imperfect information. However that requires a rational consumer. And Consumers are not rational. Selling ideas is as important as the good itself. Take most car advertising for example. A significant portion of the ads are from dealers advertising sales. Those are classic attempts to correct for imperfect information on…
That's the thing I always saw as lacking with online advertising -- there's no brand placement. Online ads always seem to me to be focused on transactional response "Wow, I can use this weird trick to buy a vitamin, sign me up!" Billboard/display advertising is really effective at this. I happen to know that a particular orthopedic medical practice that I wasn't familiar with has a walk in clinic until 10PM every day…
Heh. For the most part online branded advertising is spent on display ads.