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Pingdom is joining SolarWinds

royal.pingdom.com

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Re: Pingdom is joining SolarWinds

#21

Post by stephen »

kenrose wrote: post #12
ceejayoz wrote: post #7

Earlier quoted context omitted.

The UI refresh was a bit of a disaster. Pingdom didn't need significant changes because it worked well at what it did. I just wanted to know when my servers went down and when they came back up. Now with their UI change I can't even change the SMS provider to use, which means one of our devops staff doesn't get the SMSes he's supposed to. He also gets changed from the US country code to Afghanistan's. I've got a trou…

Instead of using Pingdom's SMS, you could always hook up another system that more reliably delivers alerts (e.g., PagerDuty). Full disclosure: I work for PagerDuty.

Yeah, we did that, and just had all of our PagerDuty alerts go off when Pingdom sent out their nice marketing email (which PagerDuty validly took as an "incident").

Thankfully it was basically morning, depending on the time zone.

Re: Pingdom is joining SolarWinds

#22

Post by AznHisoka »

adventured wrote: post #15

I find the phrasing on Pingdom's site to be fascinating. On SolarWinds' site, it's an acquisition, plain as can be. On Pingdom's site, they're pretending they're 'joining forces.' Pingdom just got bought by a public company. It sounds like they're in for a reality check.

they're in for a reality check, and probably a pretty fat paycheck :)

Re: Pingdom is joining SolarWinds

#23

Post by ultimoo »

Pingdom is a good product and I've used it with moderate success.

However, sometimes I can't help but chuckle at the marketing and productization genius of someone who monetized the classic `ping`! Anyway, congratulations to the pingdom team on the acquisition and hope to see a more comprehensive API from them soon.

Re: Pingdom is joining SolarWinds

#25

Post by gingerlime »

ceejayoz wrote: post #7
verelo wrote: post #5

I really feel that in a world with tools like Newrelic that pingdom is starting to lose its value. I know there are significant differences between the two, but in terms of what I personally rely on each day to keep a tab on things, I can say that for me Pingdom is far less critical than it once was. I hope this deal sees them innovate beyond a UI refresh (Which is just about all thats changed in the last 10 years)

The UI refresh was a bit of a disaster. Pingdom didn't need significant changes because it worked well at what it did. I just wanted to know when my servers went down and when they came back up. Now with their UI change I can't even change the SMS provider to use, which means one of our devops staff doesn't get the SMSes he's supposed to. He also gets changed from the US country code to Afghanistan's. I've got a trou…

Came here to say the same thing. Total disaster. The alerting / notification almost completely broke. We stopped getting SMSs. Can't configure contacts. Have some ghost contacts appearing in one place, but not another. The pingdom support won't help at all, or won't answer for days...

Really sad. It was a great simple service that just worked. Straightforward to manage. Did one thing and did it well. Now it's a bunch of shiny screens that end up adding confusion and it's not even working.

Re: Pingdom is joining SolarWinds

#26

Post by jmeickle »

MattBearman wrote: post #3

I thought it was odd that this statement seems to avoid using words like 'acquire', 'buy' or anything else the would mean Pingom has been purchased by SolarWinds. It wasn't until I clicked on the FAQ link that I was sure that an acquisition has just happened :s

The Solarwinds brand isn't as flashy as the Pingdom brand. It makes sense that they'd want to maintain as much independence as possible until they decide whether to eat it or not.

Re: Pingdom is joining SolarWinds

#27

Post by mathrawka »

ceejayoz wrote: post #13
kenrose wrote: post #12

Earlier quoted context omitted.

Instead of using Pingdom's SMS, you could always hook up another system that more reliably delivers alerts (e.g., PagerDuty). Full disclosure: I work for PagerDuty.

Believe me, we're currently evaluating you guys and other solutions, especially if Pingdom's being acquired.

Check out OpsGenie, it works well and they are more friendly for bootstrappers.

Re: Pingdom is joining SolarWinds

#28

Post by mrjatx »

clavalle wrote: post #14
dkhenry wrote: post #10

Earlier quoted context omitted.

So a windows shop acquires a Linux based cloud service and thinks it will be able to hire its way to Linux competency. Good Luck with that

In Austin, that probably won't be too difficult. Expensive, but not difficult.

Shouldn't be expensive. Plenty of "1st admin job" webhosts in town. Although I don't know why anyone would leave them for a job at Solarwinds.

Re: Pingdom is joining SolarWinds

#29

Post by edwhitesell »

incision wrote: post #17

Maybe now they'll find the time, money, give-a-shit or whatever to address this maddening omission [1] (Can't omit check sources by geography). If nothing else, this move will give me a recognizable name to refer to when trying to convince certain folks to dump some of the truly awful monitoring services out there. Not long ago I encountered a place that was paying one of the old giants $1100/yr per target for simple…

I've never used Pingdom (or any service like it), but I've considered building a monitoring service for a number of years. The ability to configure monitoring and/or alerting by geographic region (if not specific nodes) has always been in the top 5 list of features.

Re: Pingdom is joining SolarWinds

#30

Post by samstave »

verelo wrote: post #5

I really feel that in a world with tools like Newrelic that pingdom is starting to lose its value. I know there are significant differences between the two, but in terms of what I personally rely on each day to keep a tab on things, I can say that for me Pingdom is far less critical than it once was. I hope this deal sees them innovate beyond a UI refresh (Which is just about all thats changed in the last 10 years)

We use stackdriver and pagerduty. Replaced all other monitoring tools.
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