Maybe we need to re-brand the "open plan" to something else. "Open" is something many tech businesses want to be, especially internally . So an "open" layout helps people be "open" in other desirable ways, right? Well, not really. It's an unfortunate decision-scrambling word-collision. It deserve a name that's still descriptive, but of a loud, crowded place where it's hard to get work done. "Stadium plan"? "Nursery p…
Science, Superstition, and Open Plan Offices
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Re: Science, Superstition, and Open Plan Offices
#12This quote summarizes the results well:
"Although the teammates were not looking forward to working in close quarters, over time they realized the benefits of having people at hand, both for coordination, problem solving and learning. They adapted to the distractions of radical collocation, both by removing themselves to nearby hotelling areas when they needed privacy, and by zoning out, made possible because of the distance between people in the larger rooms."
It feels productive to enter a flow-like state for several hours debugging a problem, but it's probably more productive if a teammate notices and provides the solution in minutes. Nevertheless, stretches of uninterrupted focus are often essential.
Re: Science, Superstition, and Open Plan Offices
#13Otoh I was floored to read today that Amazon apparently has lots of dogs in their offices because it is supposedly good for the atmosphere, lower stress levels and whatnot. I heard Google has lots of office dogs, too. I hope this is not a case of pseudoscientific superstition, because for me office dogs would be an absolute deal breaker. If most offices start adding dogs because of some shaky research results I'll be in trouble :-(
Re: Science, Superstition, and Open Plan Offices
#14Open plan has the advantages of being familiar, allowing more people to fit into the same space, and being more egalitarian. I.e., since offices are viewed as status symbols, providing them to developers and not to other groups could have a significant negative impact on morale among non-developers.
Open-plan seems egalitarian, but it's not. It's the opposite. If you're a manager and your boss is on another floor, you don't have to worry about what's on your screen, how often you go to the bathroom, and people coming up behind you (only interns will do that) when you're obviously not receptive. It's subordinates who end up feeling like caged animals.
When you work in an open-plan office, power relationships are shoved in your face 8 hours per day. If you're the rare sadistic middle manager who enjoys watching people squirm, you can do "the Boss Walk" all day and enjoy it. Everyone else (even decent managers) is miserable. If I were a manager, I wouldn't want this: I don't want people to feel threatened and anxious (or a need to change what's on their screen) every time I walk by their desk on the way to take a piss.
That the engineers at your company are more productive, or more in tune with the needs of the business because of the constant natural interaction with their coworkers.
I worked for an R&D think-tank during a summer internship. Everyone had an office, but at 3:00 there was "tea" and people got together for snacks and board games for an hour. They naturally ended up having this kind of conversation.
There are better ways to achieve this. Open-plan offices may populate the social graph, but they flood it with antagonistic edges. What the fuck good is that? None.
Re: Science, Superstition, and Open Plan Offices
#15My experience, anecdotal as it is, is that an open space per team is the most effective. This being science, when has the truth ever been precisely one end of the spectrum or the other? I'm naturally skeptical of pundits, advocating science, who point out that developers with their own office perform better than developer who share an open space with the call center and then claim that this demonstrates that private offices are the best solution.
The key quote from the article is "quieter and more private".
Maybe in the days when The Architect wrote a design doc and The Engineers went into their offices for six months, then a private office was a great way to get to the "Oh fuck this thing will never work" moment faster.
In contrast most teams I work with collaborate at the feature level: engineers work on the same feature, implementing different pieces together, before moving on to the next feature. We have other teams where individual developers take a feature and go off and work on it for a few days. The "individuals" are "faster" claiming work is complete, but the "teams" are faster at producing work that is accepted.
I should also add that while the team environment works for most engineers, we have some that absolutely require a private space, and we try to accommodate them. Individuals work differently and when we find someone good we try to make the environment work for them.
YMMV.
Re: Science, Superstition, and Open Plan Offices
#16Maybe we need to re-brand the "open plan" to something else. "Open" is something many tech businesses want to be, especially internally . So an "open" layout helps people be "open" in other desirable ways, right? Well, not really. It's an unfortunate decision-scrambling word-collision. It deserve a name that's still descriptive, but of a loud, crowded place where it's hard to get work done. "Stadium plan"? "Nursery p…
I really like Cheap Office plan actually. For all the ra-ra Kumbayah BS around open office plans, the fact that they are cheaper in the short run is why Cheap Office PLans (tm) are popular with management.
Re: Science, Superstition, and Open Plan Offices
#17On the other hand, studies also show that "radical collocation" can increase software development productivity. This study from the University of Michigan claims that productivity was doubled when developers worked together in specially designed "war rooms" that allowed for both spontaneous meetings and moments of solitude: http://www.researchgate.net/publication/220879336_How_does_r... This quote summarizes the resu…
I get huge value out of being right beside the people that can answer the questions I have, and I know that they get value being near me. Putting walls between people and enforcing no-interruption work inhibits communication and makes it much easier to get blocked.
At our office, I actively encourage every new hire to interrupt me and ask a question when they get stuck. (I actually get kind of annoyed when they don't). Lots of people, especially more junior devs, will sit down at a problem and really get lost for a day trying to figure it all out themselves. I'd way rather be interrupted for a 15 minute explanation of some bit of code than have them lose a day.
Re: Science, Superstition, and Open Plan Offices
#18Here's another quote: "For every complex problem there is an answer that is clear, simple, and wrong." My experience, anecdotal as it is, is that an open space per team is the most effective. This being science, when has the truth ever been precisely one end of the spectrum or the other? I'm naturally skeptical of pundits, advocating science, who point out that developers with their own office perform better than dev…
Re: Science, Superstition, and Open Plan Offices
#19I suppose open plan has some advantages, like it is more hip (makes for great "we are a family" pictures), and the "team building" might make people less likely to leave their jobs. Just guessing - in any case there might be effects that offset the lower productivity. Otoh I was floored to read today that Amazon apparently has lots of dogs in their offices because it is supposedly good for the atmosphere, lower stres…
My question has always been: what if you want to hire someone with a dog allergy?
Worse: what if the person isn't currently local and there aren't any dogs in the office the day they happen to come in but relocate only to find they can't possibly work in that office?
Re: Science, Superstition, and Open Plan Offices
#20I suppose open plan has some advantages, like it is more hip (makes for great "we are a family" pictures), and the "team building" might make people less likely to leave their jobs. Just guessing - in any case there might be effects that offset the lower productivity. Otoh I was floored to read today that Amazon apparently has lots of dogs in their offices because it is supposedly good for the atmosphere, lower stres…
My company is co-located with another company and they encourage dogs in the office. My question has always been: what if you want to hire someone with a dog allergy? Worse: what if the person isn't currently local and there aren't any dogs in the office the day they happen to come in but relocate only to find they can't possibly work in that office?